l'oztof
1st September 2009, 08:08 PM
Hi all,
I’m new on the forum and already need help. I had an injector problem with my 2001 freelander TD4 (180000 km on the clock), so I took it to an ex-land rover dealership to send away my injectors to be tested. This is when everything started to go wrong.
Two days after, I had a phone call telling me that my injectors where blocked in the head engine. They told me I needed 4 news one;( First bad news)
The following day another phone call. This time they had broken two injectors in the head engine so they have to remove it.
I decided to go have a look. Oh my god! The engine bay was a mess. They smashed the plastic tape cover. Plastic everywhere in the engine. The situation was to late to go backward. They have to remove the head engine now and send it away to remove the broken injectors (2) all of this because they didn’t have the right extractor tool.
Today a new phone call. The head specialist doesn’t know if he will be able to save the head engine so now I probably need a new one.
From a thousand dollar job, the bill will now be around SEVEN thousand! The garage refuses to take any responsibility even though in the first place they f*.!*ed the job. It has put me now in the situation where I have to pay. I don’t know what to do. Do I have any rights or is it just bad luck?
I’m new on the forum and already need help. I had an injector problem with my 2001 freelander TD4 (180000 km on the clock), so I took it to an ex-land rover dealership to send away my injectors to be tested. This is when everything started to go wrong.
Two days after, I had a phone call telling me that my injectors where blocked in the head engine. They told me I needed 4 news one;( First bad news)
The following day another phone call. This time they had broken two injectors in the head engine so they have to remove it.
I decided to go have a look. Oh my god! The engine bay was a mess. They smashed the plastic tape cover. Plastic everywhere in the engine. The situation was to late to go backward. They have to remove the head engine now and send it away to remove the broken injectors (2) all of this because they didn’t have the right extractor tool.
Today a new phone call. The head specialist doesn’t know if he will be able to save the head engine so now I probably need a new one.
From a thousand dollar job, the bill will now be around SEVEN thousand! The garage refuses to take any responsibility even though in the first place they f*.!*ed the job. It has put me now in the situation where I have to pay. I don’t know what to do. Do I have any rights or is it just bad luck?