snow leopard and tpg mail

[weeds]

you wouldn't believe it but there is a hiccup with with the new OS

i can receive emails but cannot send

its a know problem, been on the phone for 15 min trying to get it fixed, the help dude is talking an engineer

[weeds]

apple have given me a temporary fix that i have to do each time i restart the computer

have to wait for a permanent fix:(:(

any other apple users using tpg mail?

[Captain_Rightfoot]

Very nasty. Have no fear they will fix it for you soon. :)

[Captain_Rightfoot]

Actually I just can't help myself.

That is a bit paw what they have done to you Weeds. :D :D :wasntme:

[weeds]

my mac mini is the first computer i have brought from new and although everybody mentioned they just work well mine must have been the odd one out

over the last few days since upgrading

parental control stopped working
very slow changing between account
the curser would change to a spinning rainbow stopping you from clicking

after 2 or 3 calls to support (which by the way is excellent a real person in australia) it now appears to be all good, we downloaded some updates, changed a few setting etc etc etc

changes between accounts quickly
no more spinning rainbow
restarts very quick
i can send and receive emails
i can restart the computer and email setting stay put

hopefully no more issues

[Captain_Rightfoot]

In hindsight I shouldn't have told you to upgrade straight away! I'll wear that.

Interestingly I haven't re-booted mine since she came up after the upgrade.....

-powerbook58-2:~$ uptime
21:45 up 5 days, 12 mins, 3 users, load averages: 1.08 0.90 0.81

[XSiV]

apple have given me a temporary fix that i have to do each time i restart the computer

have to wait for a permanent fix:(:(

any other apple users using tpg mail?

My wifes new mac book is having exactly that problem. Can you let me know what you had to do to fix the problem?

[weeds]

My wifes new mac book is having exactly that problem. Can you let me know what you had to do to fix the problem?

2 options

mail-preferences
out going mail server should have mail.tpg.com.au:username (your wife's)
click on the button with the up and down arrows
click edit SMPT
option 1
click use custom port and enter 25 (I used this for a week or so) you will need to reset this everytime you restart the computer
option 2
click use default ports
click authenication
click password
enter user name
enter password

[Captain_Rightfoot]

I noticed in 10.6.1 there were some mail fixes. (http://www.macrumors.com/2009/09/10/apple-releases-mac-os-x-10-6-1/) I'm not sure if this will sort this problem though.