Disco2
9th October 2009, 07:41 PM
Thinking of buying a HEMA Navigator  for an RRP of $990.00 at the moment.
Don't
There is a new model coming out in December.
Black in colour with a 5 inch screen rather than the current 4.3 inch screen
How do I know this? (and I'm usually the last to know)
Well I recently purchased one, and was rather surprised to find out that after I fully charged the unit and put it away in it's case that the internal battery was flat 2-3 days later.
Nothing in the accompanying literature gave any indication of how long that should be.
So, today I phoned the company only to be told that 2-3 days was the expected 'hold charge' time and that the new model is 'completely different' and is to be released in December.
Well said I "Would HEMA be replacing the internal battery, under warranty, with something more efficient".
"No"
Apparently they have been having problems with the current manufacturer and they know about it, so the new model is being maunfactured by someone else.
Who that is I have no idea.
BUT seeing as the HEMA unit is powered by VMS and the VMS branded street navigation unit is powered by 'whereIS', I'll bet London to a brick that the current HEMA Route66 street navigation system gets the flick and the new HEMA street navigation system is powered by something else.
Route66 (as a street navigation system) by the way is not the sharpest knife in the drawer but it does the job.
Not as good as a TOM TOM mind you but acceptable.
I used to own one of those but my daughter seemd to think that it looked better in her car.
You don't argue with daughters.
What do I do about the problem I asked of the HEMA representative?.
'Sell it on E-Bay and Santa will bring you a new unit for Christmas', was the advice given
I didn't ask any more obvious questions as I'm still Gobsmacked.
But I hope that this infomation can assist others.
To be fair, the unit does everything that it's advertised to do. The maps work and considering that I purchased it for the topographic 4wd maps-they are fine.
Now that I understand the issues, I can work with that.
   
HEMA's phone number is 07 33400000 and they are open from 9.00am Monday
Cheers
Richard
Don't
There is a new model coming out in December.
Black in colour with a 5 inch screen rather than the current 4.3 inch screen
How do I know this? (and I'm usually the last to know)
Well I recently purchased one, and was rather surprised to find out that after I fully charged the unit and put it away in it's case that the internal battery was flat 2-3 days later.
Nothing in the accompanying literature gave any indication of how long that should be.
So, today I phoned the company only to be told that 2-3 days was the expected 'hold charge' time and that the new model is 'completely different' and is to be released in December.
Well said I "Would HEMA be replacing the internal battery, under warranty, with something more efficient".
"No"
Apparently they have been having problems with the current manufacturer and they know about it, so the new model is being maunfactured by someone else.
Who that is I have no idea.
BUT seeing as the HEMA unit is powered by VMS and the VMS branded street navigation unit is powered by 'whereIS', I'll bet London to a brick that the current HEMA Route66 street navigation system gets the flick and the new HEMA street navigation system is powered by something else.
Route66 (as a street navigation system) by the way is not the sharpest knife in the drawer but it does the job.
Not as good as a TOM TOM mind you but acceptable.
I used to own one of those but my daughter seemd to think that it looked better in her car.
You don't argue with daughters.
What do I do about the problem I asked of the HEMA representative?.
'Sell it on E-Bay and Santa will bring you a new unit for Christmas', was the advice given
I didn't ask any more obvious questions as I'm still Gobsmacked.
But I hope that this infomation can assist others.
To be fair, the unit does everything that it's advertised to do. The maps work and considering that I purchased it for the topographic 4wd maps-they are fine.
Now that I understand the issues, I can work with that.
HEMA's phone number is 07 33400000 and they are open from 9.00am Monday
Cheers
Richard