LG touch phone repair

[mike 90 RR]

Daughter says ... Dad, my phone don't work ... the 3 buttons at the bottom, only 2 work :(

No dramas, I says, Ill take it into the repair centre ... after all, it's only 5 months old :)

I take it there .... 2 weeks later I rings to say "Where is it??" ... They says "It's ready for pickup" .... Beauty .... I goes in to get it

I'm sitting at the counter and they show me the phones board .... "Liquid damage" they say ... NOT REPAIRABLE, they stated :eek:


Here you go sir ... It's all put back together ...do what you want with it .. No charge



That night .... I ripped the phone apart

and this is what I found ....


http://img689.imageshack.us/img689/2421/repairedphone.jpg

The board has 2 square contact points for each contact button ... 1 inside the other (3 buttons in total)
The white strip below, it is a sticky plastic tape with metal clicker contacts
The water got between the sticky plastic, and corroded the copper of the contact & the metal clicker

So I grabbed metho ... and cleaned the contacts & scrapped the surfaces clean
I put the sticky plaster back in place / re-secured it with ordinary household sticky tape to seal it all back up .... Reassembled the phone, and fired it up


Well wadda ya know .... IT WORKS .... :eek:


Bleedin lyin phone repair experts .... NON repairable my a** :twisted:


Hope this post inspires others to give it a go .......


Mike
:)

[rovercare]

Funny, I just pulled down my less than 1 month old Nokia to clean the sand from the keypad today, although no pics:D

Glad the jewellers driver made for a good substitute for a T6 torx bit:eek:

[Blknight.aus]

SOP.

we do the same thing with anything electronic that gets wet that isnt supposed to.

99+% of the time it will work with a bit of cleaning but its a throw-a-way society these days.

[Utemad]

Main problem is that if the repair centre fixed it they would have to guarantee their work. No one in their right mind would guarantee a water damaged piece of electronic equipment.
Even though quite often a clean is all it requires.

Also it wouldn't be covered under warranty either unless they wrote it down as a reset or something else.

[Mutley]

SOP.

we do the same thing with anything electronic that gets wet that isnt supposed to.

99+% of the time it will work with a bit of cleaning but its a throw-a-way society these days.


So do we - no warranty on repairs and we can't put a warranty on repaired from wet items, nor guarantee how long its gonna work. So we just say no good - saves a lot of people coming back and having a go.

[Captain_Rightfoot]

We live in a throwaway society. I have one of those battery fighter sustainer chargers. I noticed it stopped working and went to have a look inside... the bloody thing is riveted together! I'll have to drill the rivets out to get into it /// Grrrrr

[PhilipA]

Daughter says ... Dad, my phone don't work ... the 3 buttons at the bottom, only 2 work :(
Maybe you should have a chat with your daughter about taking responsibility for her actions and telling the truth. ie I dropped the phone in the sink and it doesn't work any more.

Then you could have perhaps dried and cleaned it without taking it for repair.
Regards Philip A

[mike 90 RR]

Maybe you should have a chat with your daughter
....
Then you could have perhaps dried and cleaned it without taking it for repair.


I did .... When she asked "Did they fix it?" ... I actually went to the Dunny and flushed it, to demonstrate that it was not repairable .... This drove the point home ... She felt that bad that she wanted to pay me back, as she knows the value of items ...

I never YELL or get angry, But I have a way :twisted:

Then I pulled it apart, and fixed it. :D



The water damage was done via a simple spilling of water ... She dried it and it was fine for a couple of weeks, and then it started to seize up ...

Mike
:)

[Basil135]

I look after a LOT of mobile phones for work. (Just one of my many talents :D )

It doesn't matter how often I tell people that if their phone gets wet, to let me know ASAP & we have a good chance of saving it.

That said, I have noticed that trying to get a mobile fixed under warranty is next to impossible. The answer is almost always "water damage". :mad:

I had this exact problem with another brand of phone. 3 months old, and it stopped working. Repair centre said "water ingress - no warranty." After a lot of debate backwards & forwards, they finally admitted that it may have been a faulty seal, and the sweat from my hands has gotten in. Mind you, it took me going to Consumer Affairs to get this. :mad:

The best $39 I spent was on a set of torx bits to suit phones. Havent found one yet that I cant open. A good quality hammer is essential too ;)

[PhilipA]

Then I pulled it apart, and fixed it. :D
Great result.
I realised later that my post may have sounded a bit harsh. that was not the intention.
I am now having a rerun with my young grandkids of the "it broke" bit.

I used to say to my kids "Dolly did it" mimicking that well known show from many years ago.

So it looks like I will have to start again with the indocrination that they are responsible for their actions.

I know how you feel fixing it. Last week I had a horror electrical week.

Dishwasher gave the blink of death- fiddled a bit and it started up,
Washing Machine gave up. Found it to be the inlet valve which I got on ebay for $10.,
Dryer goes only one way- found the A/B relay welded- told the wife not to overload the thing. Still haven't heard back from RS components re a new relay.
Then the Modem refused to talk to the computer. Took an hour with the Optus tech, then I fixed it by simply removing and replacing the lead to the modem from the computer.( by accident- i just swapped leads thinking it might be a faulty one)

Regards Philip A

[mike 90 RR]

I realised later that my post may have sounded a bit harsh. that was not the intention.

Naaa ... wasn't harsh ... you understand kids, just like I do ... They don't wanna say it outright ... cause mainly their regrettin their actions, as memories of previous "conversations of Warnings", are haunting them :D .... and are hoping to god, Dad can fix it ... :angel: ... cause if not, then they have to use the .. OMG ... "Brick phone"


Mike
:)

[mike 90 RR]

they finally admitted that it may have been a faulty seal, and the sweat from my hands has gotten in.

The design of this phone appears to be moisture resistant .. as the whole board has a lacquer coat sprayed over it ... The white sticky plaster seal failed (in the photo), and was the cause of allowing the water ingress ... ;)

Mike

[Captain_Rightfoot]

Just out of interest, Apple are including water detectors in their products these days. Once wet they change colour for good. :0

[mike_ie]

Just out of interest, Apple are including water detectors in their products these days. Once wet they change colour for good. :0

Yep, but I have to say that after dealing with the (not so) wonderful people at Apple today, I'm not convinced that they in any way represent the way in which the device is treated, and has become the standard argument for every phone, mp3 player and camera manufacturer out there to not honour their warranties.

In my case I bought an iPod eleven months ago, put a protective skin on the display before I walked out of the shop, and it's sat in a docking cradle in my car ever since. About a month ago it stopped working properly - a physical problem; the touch screen was registering being touched in the bottom corner when nobody was touching it - so I rang the relevant phone numbers on the Apple website.

"No problem", phone support said, after going through the usual reset, reboot, reinstall routine. "Send it in, we'll replace it". So send it in I did.

Today, I received an email from the Apple technicians, who have "determined that my iPod has been subjected to accidental damage or misuse, which is not covered by the warranty". Several phone calls later have got me nowhere, my iPod is on it's way back to me in the mail, still broken, and nobody at Apple seems to think that any explanation has to be given to me, nor do thy think that they have any obligation to brovide me, the customer, any support whatsoever. Disposable nation we may be, but I can't afford to replace a $400 device every eleven months or so....

[Blknight.aus]

had a good one on a phone that Id just bought the screen got all insideoutsidemelty from the heat in a crane which didnt bother me it had a led blinking light that would show when it was on (as well as the backlight still worked for the keys) and in reception. One day it decided not to turn on after Id turned it off to go into an explosives area.

Took it back to get the thing fixed enough to turn on and got it back with a "we will not replace the screen this is not covered by warrenty" to which it was returned with a "Please fix the actual problem of it not turning on, I dont need the screen fixed"

a day later I got a call to come get a new phone, they'd locked mine trying to turn it on and couldnt see to enter the PUK code sequence.

[rockyroad]

I have a flash touch screen LG phone similar to the one the original post is referring too but my problem is a cracked screen.

It was in my pocket with a ventolin inhaler and the pocket was tight and the cap must have pressed against the screen too hard.

I have neither the time or patience to deal with phone provider or phone manufacturer so my boss from work (who is bit of a nerd) used his contacts to get on to a company that sells genuine parts for cell phones and has ordered me a replacement screen for $52.

With a bit of help from google I have found detailed instructions (with pics) of how to replace the screen and am now inpatiently waiting for its delivery.