View Full Version : To buy an extended warranty or not?
WhiteD3
15th January 2010, 09:21 AM
My warranty is up in April and I plan to keep the D3 for probably another 2 years. While I've had a nagging problem with the fuel gauge (now sort of fixed) the only real issue I've had was a noisy AC compressor which was replaced under warranty.
Other than that the D3 has never let me down:D
So, should I fork out upwards of $2k for an extended warranty or chance it?
The other option is to trade-in on a D4 but I can't really justify that and the D3 has been so reliable. But then again, I could use the $2k saved on paying lease interest.
mowog
15th January 2010, 09:50 AM
In my experience with Ford and Holden these warranties are a minefield of miss-information.
The Holden warranty was basically an insurance policy that covered bugger all. It wasn't worth the paper it was written on.
With my Territory it is an extended factory warranty which still presented some challenges when claiming. A large claim was initially rejected by the dealer. Then I involved Ford customer care and it was resolved.
So if its a factory underwritten extended warranty it may be ok.
If its an insurance based warranty you would be better off putting the $2k in a bank account to cover the cost of unexpected repairs.
disco2hse
15th January 2010, 10:03 AM
Depends on who you buy it from. I have one on my D2 that is good and worth the money. It is backed up by Rovercare too. Consider it as insurance against the possibility that repairs costing more than $2000 will occur during the next couple of years. As with insurance, if you don't have to make a claim you can say "well that was a waste", but if you do then you can say "phew, glad I had that."
It is not the single expense that costs more than the two grand, it's the accumulated expenses over that period from things you claimed on. And, while it might cost a couple of grand, it will cover expenses far in excess of that and fix far more than the 2 grand in your bank account will.
Also, if you have some warranty left when you sell it should add to the the value of the vehicle and indicates to the potential buyer that here is an owner who cared about their car.
Alan
CaverD3
15th January 2010, 12:32 PM
Read the PDS as some are not worth the bytes they are written in.:mad:
Allianz is good though make sure your dealer/mechanic have dealt with them. I have had a few claims so far, paid for itself. :BigThumb:
Do not get the Aliance one too many get out clauses in the PDS.
Allianz mush be purchased before the factory warranty expires.
VladTepes
15th January 2010, 12:37 PM
In my experience with Ford and Holden these warranties are a minefield of miss-information.
The Holden warranty was basically an insurance policy that covered bugger all. It wasn't worth the paper it was written on.
With my Territory it is an extended factory warranty which still presented some challenges when claiming. A large claim was initially rejected by the dealer. Then I involved Ford customer care and it was resolved.
So if its a factory underwritten extended warranty it may be ok.
If its an insurance based warranty you would be better off putting the $2k in a bank account to cover the cost of unexpected repairs.
i reckon that's good advice.
CaverD3
15th January 2010, 01:01 PM
LR did a factory based extended warranty but it was also an insurance based one. As said depends which one you buy.
Interesting that most say go for it but some posts seem to disagree. If you have a warranty let WhiteD3 know your experience.
Grumbles
15th January 2010, 01:04 PM
Extended factory warranty is probably the best option. Some of the aftermarket ones can be a big waste of money - choose carefully if you go down this path by checking with workshops/mechanics who have had dealings with them. From my experience Swann is great.
mowog
15th January 2010, 01:08 PM
LR did a factory based extended warranty but it was also an insurance based one. As said depends which one you buy.
Interesting that most say go for it but some posts seem to disagree. If you have a warranty let WhiteD3 know your experience.
Even your new car warranty is underwritten. There are just less out clauses for them.
My Ford Territory warranty was a freebie deal at the 2006 Brisbane Motor Show so it cost me nothing.
My plan for the Discovery is to create a fund in its second year and put dollars into it to cover unexpected repairs out of warranty. If I haven't used it by the time I turn the car over it will go toward the new car at that time.
Even the good extended warranties are only average at best.
WhiteD3
15th January 2010, 01:27 PM
Read the PDS as some are not worth the bytes they are written in.:mad:
Allianz is good though make sure your dealer/mechanic have dealt with them. I have had a few claims so far, paid for itself. :BigThumb:
Do not get the Aliance one too many get out clauses in the PDS.
Allianz mush be purchased before the factory warranty expires.
Allianz is what Austral are offering.
CaverD3
15th January 2010, 01:40 PM
If that's where you getting your services done then it should be ok. Check with the service/workshop manager as the what his experience has been dealing with them.
Alto have had no problems.
Dingmark Jim
15th January 2010, 06:25 PM
About 10 months ago, I got one for my (now decreased) D3. Two months later the policy just about paid for itself (bushes problem, had to cut off bolts, some other smaller stuff). This was through Allianz via my dealer and I just had to sign that the work was done. Alas, the D3 was stolen and torched last month. Turns out that Allianz is refuning pro-rata my policy, so it only cost me 11/36 of $2100. How's that for amazing?
D3Docker
15th January 2010, 07:01 PM
I would definitely get the Allianz one. Have claimed the instrument pack, new compressor, front lower ball joints and bushes, recirc motor (fart noise) on aircon, various components when airbag warning light has come on, couple of seals along the drive line, new ashtray and a couple of other things that dont come to mind right now. Even payed to tow the car. Has more than payed for itself. Using this and another site I have been able to pick the issues early on and havent had any for a while. Well worth the $2000
jtonline
15th January 2010, 07:59 PM
I got the extended Warranty through Austral, 4 years as you can pass it on to the next owner, and I think if I cancel it I can get what ever is left back (don't quote me on that). But I have already had my compressor replaced and a temp gauge (or something like that) replaced no problems because of the warranty. Like any insurance you hope never to need it, but if you do then thank your lucky stars for that great decision to get it!
isuzurover
15th January 2010, 08:11 PM
"Extended warranty? How could I lose?"
(NB: homer had a crayon up his nose reducing his IQ at the time)
Personally - no, never ever. But then, I don't own a near new landie full of lucas (?) electrickery. At least you don't have the model that needs the body taken off to replace the turbo do you???
strudeltoowoomba
15th January 2010, 09:48 PM
Whilst I still have two years left on the factory warranty, I made Dad purchase the Allianz warranty late 2008 when the warranty was due to run out on his 2005 TDV6 S. He has only made one claim so far, a new gearbox and at just over $5k to replace he has more than got his money back.
I have heard a rumour that Allianz are reviewing the Discoveries as an acceptable risk due to the high claim rates as opposed to the low number of policies sold in Australia.
I am starting to think now may be a good time to part with some cash and at least if they do happen to drop the Discoveries I am covered to the end of 2014.
Cheers
Steve
Neil P
16th January 2010, 07:42 AM
So, should I fork out upwards of $2k for an extended warranty or chance it?
Don't forget that it's not just the extended warranty cost , but the
continued service cost . After the New Vehicle 3 years is up , you
can save a packet by changing your own oil/filter rather than
paying some muppet $330 p/hr labour plus BS oil prices at a Dealer.
The 2 year extended cost is up in the 4 grand area really . Now, that
pays for some repairs especially if you're not a diesel or caravan
driver. The real cost of 3 years plus 2 with required services is
over 7 grand ..................
scarry
16th January 2010, 08:06 AM
I have heard a rumour that Allianz are reviewing the Discoveries as an acceptable risk due to the high claim rates as opposed to the low number of policies sold in Australia.
Cheers
Steve
My D2 is out of the extended Allianz extended warranty in May this year.They have been good,so has the car with very little faults,so in my case i would have been better without it,but that is what insurance is all about.
About a year & a half ago,the Allianz rep told me they were gonna drop all LR products as the Dealers were robbing them.
And with the Allianze policy,you don't have to use the dealers for servicing or repairs, i used a specialist independant LR repairer's,which they said was OK.
(MR auto Redcliffe)
Scallops
16th January 2010, 08:09 AM
Don't forget that it's not just the extended warranty cost , but the
continued service cost . After the New Vehicle 3 years is up , you
can save a packet by changing your own oil/filter rather than
paying some muppet $330 p/hr labour plus BS oil prices at a Dealer.
The 2 year extended cost is up in the 4 grand area really . Now, that
pays for some repairs especially if you're not a diesel or caravan
driver. The real cost of 3 years plus 2 with required services is
over 7 grand ..................
Just adding to this thought - you can stop using the muppets right from the start. No dealer can make you use their services and withhold warranty. Servicing needs to be done by a qualified mechanic.
Just using a LR specialist has halved by service costs - along with getting it dome right the first time.
In terms of extending warranty - I think one needs to consider the vehicle's history. I'll be taking it out on Grover as it's warranty claim list resembles the New York phone book and it is currently booked in for a new transfer case and synchro on the gearbox.
If the vehicle had been trouble free for a period I might not have bothered.
scarry
16th January 2010, 08:28 AM
As Scallops says RIGHT TIME FIRST TIME
What i can't work out,is why this trouble with LR dealers,it gives the brand a bad reputation:(
I have had heaps of vans go to the local Mitsy dealer over the last 19 yrs or so,and never had any real problems,just started at toyota with our latest vans,& so far so good..
As for my experience with LR dealers,let's just say i will never go back.....:mad:
[/QUOTE]
WhiteD3
16th January 2010, 08:46 AM
Don't forget that it's not just the extended warranty cost , but the
continued service cost . After the New Vehicle 3 years is up , you
can save a packet by changing your own oil/filter rather than
paying some muppet $330 p/hr labour plus BS oil prices at a Dealer.
The 2 year extended cost is up in the 4 grand area really . Now, that
pays for some repairs especially if you're not a diesel or caravan
driver. The real cost of 3 years plus 2 with required services is
over 7 grand ..................
Agree, especially since when I bought my D3 I got 3 years of servicing for free.:D
jonesfam
16th January 2010, 10:49 PM
We bought 3 years extended when we purchased the car. I read the PDD cover to cover & asked around. It covers everything the new car Warranty does & seems to have a good rep. It was Allainz.
We got it because we intend to keep the car for 6-7 years & I wanted it covered for most of that time.
Won't know for 3 years if it was worth it but I figured it would not be any cheaper in 3 years time so bought it with the car.
Jonesfam
wesbt
17th January 2010, 11:08 AM
From my (limited & tarnished) experience I would say yes for new car if supplied by manufacturer, no for second hand car.
I fought for 6 months with extended warranty supplier on 2nd hand commodore when transmission started playing up. At the time they would only cover the costs of parts if assessor could prove that the fault was existing when car was built :eek: 4 years and 85,000km's earlier! Wouldn't cover the costs of labour to remove and re-install transmission, or disassembly and reassembly of the transmission.
In the end the 2k that was being quoted for the labour put me off the whole process, went down the local wrecker and picked up 2nd hand transmission and installed myself.
CaverD3
17th January 2010, 11:23 AM
No such issues with Allianz, as has been said it depends on who supplies the warranty and waht is in the PDS.
It is difficult enough getting Holden to fix under warranty sometimes. :angel:
placewithoutapostcard
19th January 2010, 01:26 PM
how much did you pay for your extended warranty? my factory warranty for the D3 is up in Nov this year. i enquired yesterday at Southern Cross in Toowoomba. they informed me the extended warranty has just gone up and will cost me $3590 for extra years. it is with Alliance.
regards, troy
miky
19th January 2010, 01:50 PM
When I recently signed up for a new Defender I asked about extended warranty and was told I can take that up so long as it is before the 3 years runs out - cost $1700
I decided I would wait a while, BUT... I assumed that the extended warranty would be an extension of the first 3 years warranty by LR Australia - if you see what I mean.
From what this thread is saying that it is not an extension of LR warranty but a third party warranty by "someone else".
When I pick the Defender up I must clarify this with the dealer.
Mike
.
Neil P
19th January 2010, 01:59 PM
..... From what this thread is saying that it is not an extension of LR warranty but a third party warranty by "someone else"..
That is correct ; third party. Don't think even the UK has
a LandRover Ltd policy , it's 3rd party too ( I'll stand corrected ...... )
Just gone up to mid 3 grand on D3 ! ..... ha bloody ha !
Neil P
19th January 2010, 02:04 PM
.... it is with Alliance...
Is it this Broker ?
Alliance Insurance Broking: Business Insurance, Household Insurance, Motor Insurance, Travel Insurance, Not For Profit Insurance (http://www.allianceinsurance.com.au/)
CaverD3
19th January 2010, 02:58 PM
I read the Alliance PDS a while ago and found too many get out clauses. Basically said if they didn't want payout they didn't have to.:angel:
That is costly for such a poor product.
I am sure that Allianz will put the price of theirs up given the amount of claims they have had. I concider the current price a bargain.
If you remember teh FFRR has a five year warranty from LR, even with that the last two years were with an insurance company LR just paid the premium.
Jamo
19th January 2010, 03:09 PM
Don't forget that S71 of the Trade Practices Act 1974 enshrines 'Implied Warranty' provisions. Common Law has held that these may extend up to ten years from new.
HUE166
19th January 2010, 03:13 PM
This has to be worth a try!
Would anyone offer me a renewal and an extention to that renual of warranty on my '95 defender TDI with 190,000km? There has to be some one surely! Drive-train only option?
WhiteD3
19th January 2010, 04:45 PM
how much did you pay for your extended warranty? my factory warranty for the D3 is up in Nov this year. i enquired yesterday at Southern Cross in Toowoomba. they informed me the extended warranty has just gone up and will cost me $3590 for extra years. it is with Alliance.
regards, troy
Hmmmm..........$3590 is a lot of money. I'd rather chance it without it or put it towards the interest payments on a new D4. And I wouldn't take up the Alliance (as opposed to Allianz) anyway.
Grumbles
19th January 2010, 06:02 PM
how much did you pay for your extended warranty? my factory warranty for the D3 is up in Nov this year. i enquired yesterday at Southern Cross in Toowoomba. they informed me the extended warranty has just gone up and will cost me $3590 for extra years. it is with Alliance.
regards, troy
Hey Troy. How many extra years and kilometres did this cover? It seems an awful lot of money for repair insurance.
jonesfam
19th January 2010, 09:59 PM
My extended warranty by Allianz cost $3200 odd with GST in September 09.
It was for 3 years, coverage per new car warranty, must be service on time per the book but the K's were less than new car warranty. I will have to pull the book out of the glove box but I think it was an extra 60000km but I will check that.
Yes it is expensive but it's transferable on sale & it gives me piece of mind & really gives Mrs Jonesfam a nice feeling.
Jonesfam
disco2hse
20th January 2010, 05:38 AM
Don't forget that S71 of the Trade Practices Act 1974 enshrines 'Implied Warranty' provisions. Common Law has held that these may extend up to ten years from new.
That would not include reasonable wear and tear and the company could be able to argue misuse in many cases, in which case you would have to prove there was none. That is why there are specific warranties that also cover wear and tear and allow for misuse. In general they cover more than what would be covered by statute alone and you are paying for an extension of that cover.
Oh, the other thing. Would you really want to have to pay for a court hearing every time you wanted something repaired?
Alan
jtonline
20th January 2010, 09:50 AM
My Extended Warranty 4 years with National Waranty Company ( bought it through Austral in Brisbane, Cost was only $2695. Already had Compressor and Engine coolant Temp Sensors changed problems. I say they are worth it, but that is the 'risk' of insurance.
placewithoutapostcard
20th January 2010, 02:53 PM
I read the Alliance PDS a while ago and found too many get out clauses. Basically said if they didn't want payout they didn't have to.:angel:
That is costly for such a poor product.
I am sure that Allianz will put the price of theirs up given the amount of claims they have had. I concider the current price a bargain.
If you remember teh FFRR has a five year warranty from LR, even with that the last two years were with an insurance company LR just paid the premium.
CaverD3
thanks for the response. i got it a bit wrong yesterday. the 3 year extended warranty was with Allianz and not Alliance as stated yesterday. the price was however $3590 so has gone up a lot recently.
thanks for all the other comments.
TROY
miky
20th January 2010, 03:40 PM
Just done some research about Allianz extended warranty.
Provided the car is still under existing warranty - 3 extra years or 60 000 km whatever comes first.
It provides (from what I can see) the same warranty as you are getting from the LRA warranty.
Read the pdf document (http://www.esanda.com.au/common/pdfs/POL185DEESA-Esanda%20New%20Vehicle%20Warranty%20Policy%2008.09 .pdf).
Looks OK to me.
Mike
.
Neil P
20th January 2010, 03:43 PM
Time to change the poll to "Would you pay Aus$3590" LMAO !
Jamo
20th January 2010, 04:00 PM
That would not include reasonable wear and tear and the company could be able to argue misuse in many cases, in which case you would have to prove there was none. That is why there are specific warranties that also cover wear and tear and allow for misuse. In general they cover more than what would be covered by statute alone and you are paying for an extension of that cover.
Oh, the other thing. Would you really want to have to pay for a court hearing every time you wanted something repaired?
Alan
Rubbish!
The TPA, plus relevant cases provide a very protection.
And there's no need for Court (in fact those who go this route first are wasting their time and money and probably shooting themselves in the foot). If the dealer/manufacturer wont help then head straight to the ACCC!
I wrote two letters and had work done by LRA that I would estimate cost over $10K. Never went near a Court.
Slunnie
20th January 2010, 04:02 PM
I decided not to get an extended warranty on my D2. I couldn't see the point if LR have a philosophy of not honouring it anyway, and if they did it would be a drama.
oldsalt
20th January 2010, 04:26 PM
Do these "extended warranty" policies only apply to new vehicles (original owner) or are they available for used vehicles (subsequent owners) assuming the vehicle is still within it's original factory warranty period ?
CaverD3
21st January 2010, 04:17 PM
I am pretty sure as long as it in warranty and has been serviced you can purchase the Allianz one. Ring and ask.
Makes sense they would put up the price. I have almost claimed that in two years. :o
I am surprised they are not paying the dealers less. They get paid more by Allianz than LR for warranty repairs.:o
jtonline
21st January 2010, 07:15 PM
Do these "extended warranty" policies only apply to new vehicles (original owner) or are they available for used vehicles (subsequent owners) assuming the vehicle is still within it's original factory warranty period ?
Hi Oldsalt,
That is correct I bought my 06 SE V6 Petrol from a toyota dealer and still got the warranty offered to me by The original dealer as I updated the details of the vehicle to me being the owner. Well they had to update the details as with only four months left of original warranty I had two claims.
Hooroo
22nd January 2010, 03:52 AM
I'm on D3 number three and things WILL start to go wrong just outside wrnty expiry - in my experience. Then you will pay BIG bucks to LR. They wash their hands of your car post-wrnty (disappointing but true). So if you are the type who likes peace of mind then pay for an ext wrnty. If you chance it don't grumble when you get BIG$$$ bills when something goes wrong (like when I needed a new transfer case just outside wrnty period). Take in to account the replacement cost if items on a D3 - a computer, air suspension section, gearbox etc WILL cost a lot. LR charge like a wounded bull for labour! (I'll be getting a D4 asap)
Neil P
22nd January 2010, 09:40 AM
.............like when I needed a new transfer case just outside warranty period....
What was the problem with your T/F case ?
disco2hse
22nd January 2010, 09:49 AM
Rubbish!
The TPA, plus relevant cases provide a very protection.
And there's no need for Court (in fact those who go this route first are wasting their time and money and probably shooting themselves in the foot). If the dealer/manufacturer wont help then head straight to the ACCC!
I wrote two letters and had work done by LRA that I would estimate cost over $10K. Never went near a Court.
And if it were so comprehensive, then why are there so many insurers offering packages that extend it?? Your limited experience has no bearing on what I said.
No statute would place liability on the manufacturer for wear and tear once a product has been bought by a consumer. No government would ever consider doing so. All such legislation will cover is fair protection for the consumer against poor workmanship during the manufacturing process and faulty parts where they cause the consumer loss. To do otherwise would be idiocy.
Hooroo
26th January 2010, 09:44 PM
What was the problem with your T/F case ?
The T/F case issue started with a faint winding/whirring sound which was progressively getting louder. I took it to a LR workshop three times and they confirmed it was the T/F case. I suggested that it should last a lifetime and asked LR Head Office to contribute towards the significant replacement cost even though I was just out of WRNTY. After MUCH arm twisting they agreed to pay half parts. I didn't argue any more with that and the replacement fixed the issue.
They would not give me the case and said they would send it to LR for an inspection. That was the last I heard of it.
They're great vehicles that I've had forever but given they can't often be fixed on the roadside anymore, I've become much more comfortable with a newer model with a WRNTY (luckily I can afford it at the moment - phew)
ps. Neil P: when do members get to add signatures?
Neil P
27th January 2010, 07:01 AM
when do members get to add signatures?
Australian Land Rover Owners - FAQ: User Profile Features (http://www.aulro.com/afvb/faq.php?faq=vb3_user_profile#faq_vb3_signatures_av atars)
I've only put an avatar up. Do you want to list your toy box contents ?
PS. Say hello to Clanricarde Gardens Notting Hill Gate for me . My second home ..........
Hoges
30th January 2010, 09:34 PM
BTW...extended warranties are a much sort after additional revenue stream by dealers...have you been to Hardly Normal or Great Blokes electrical lately...extended warranties are offered there on stuff costing as little as $100... the fact is that the stealer is pocketing often over 50% of the premium cost.
The vehicle manufacturers have screwed dealer margins down so much on new vehicles that servicing/finance/warranties/trade in margins etc are now the major profit streams. A former workmate took a 36 month lease on a Commodore recently ...nothing flash... the dealer margin -because it was a lease company deal, was all of $75.
Hooroo
31st January 2010, 08:18 PM
WhiteD3 - what did you end up deciding? Ext wrnty or not? :confused:
I bet the fella with the engine failure (thread 'New engine for 2007 SE TDV6 D3') was happy to have a wrnty :clap2:
Scallops
3rd February 2010, 12:05 PM
Mark,
I have contracted Austral regarding extended warranty for my Defender - I spoke with Jarrod - he told me that all vehicles that Austral now offer extended warranty on are done through National Warranty Company - not Allianz.
I have the booklet - It covers Jaguar, Volvo and Land Rover and is entitled, "Extension to manufacturer's warranty"....
I'm still studying the fine print, but its $2695.00 for 4 years and 120k.
One needs to keep up to date with scheduled services (doesn't have to be done by a dealer) and the receipt for each service must be sent to NWC within 1 week of service being done. Doesn't cover internal items in the vehicle though or body work.
eddomak
3rd February 2010, 05:21 PM
I just got a quote from Trivett Parramatta's finance/warranty staff and for a D4 3.0 SE it is $3590 for an extension of the factory warranty for another 3 years and to a maximum km reading of 160,000km.
She told me prices had gone up by 50% since 6 months ago. :o
I think I'll see how things go before signing up to one on my new D4 when it arrives.
CaverD3
3rd February 2010, 05:57 PM
I think as long as you purchase before the factory warranty runs out you are ok. Unless they have changed the conditions.
disco2hse
4th February 2010, 05:14 AM
I think as long as you purchase before the factory warranty runs out you are ok. Unless they have changed the conditions.
I think for most insurers it doesn't matter that much because they insure against risk not continuity. When I got mine the insurer had the vehicle checked thoroughly to disclose any existing conditions, and that was prior to the manufacturers warranty expiring. They won't insure (that is, provide a warranty for) anything older than 6 years too.
300+
5th February 2010, 09:07 AM
Allianz is what Austral are offering.
Austral offered me another one and I told them what I thought of the PDS. Looks like they listened!
I bought the Allianz one elsewhere.
Cheers, Steve
WhiteD3
20th February 2010, 09:10 AM
The price for NWC cover is ~$2400 (2 years) for a D3 and there's too many "outs" for them for me. ie:
2.3 - Basically there's no right of review to RWC. If you're not happy you can contact the dealer or the Office of Fair Trading.
2.8 - RWC... will pay reasonable costs to repair the failed components commensurate with the vehicles age and km travelled.
2.10 - Repairs will only be done for mechanical damage, not parts that are worn but still serviceable.
Consider this with the "continued use" and "wear and tear" clauses in their PDS.
4.x - Regular servicing at 10,000k or 6 months for a car with < 200,000km and send the invoice to RWC within 7 days.
5.7 - "You may, on occasion, be requested to contribute to the cost of repairs........" See their PDS re this being a "discretionary product", not insurance.
LR Service told me that RWC will ring around to get the cheapest repair cost so they often lose the work. The LR guy I spoke to wouldn't recommend this cover.
No thanks, not for me.
http://nwco.homestead.com/automotive.html
bell
23rd February 2010, 11:42 PM
Evening Folks,
(Posted this earlier this eve in the Defender area but feel it is just as relevant here for those trying to work through extended warranty options)
My first post after subscribing this evening. So good to be here and thanks for having me!
Am in the process of purchasing a 2008 D3 with 55K on the clock & just under 12 months factory warranty left to go. Would love to be able to purchase the Allianz product that is being referred to here. Both ULR & MLR here in Melbourne shrugged their shoulders at the mention of any extended warranty. I spoke to Austral in Brisbane who recommended NWC & then to NWC directly here in Tarralgon, VIC.
Austral quoted inflated prices to those shown in the PDS (probably their cut) as follows:
1 year - 30,000km extension = $2045
2 year - 60,000km extension = $2295
3 year - 90,000km extension = $2495
4 year - 120,000km extension = $2695
Personally, while the folk at Austral were friendly I'm unimpressed with everything NWC said, did, emailed and have on their website. View the PDS downloadable here on the NWC site: Automotive
Way too many if's and buts in the NWC PDS documentation for my liking along with a personal gut feeling that clearly says to me: beware.
So, my question: Where can I purchase the Allianz Product here in Victoria? If not, is Southern Cross Towoomba the only option? Would appreciate any specific experiences &/or to hear from anyone who has recently purchased the Allianz product through a LR dealer.
Cheers,
Bell
bell
24th February 2010, 08:44 PM
As per advice on this thread I followed up with Southern Cross Automotive Group & spoke to Luke Teys (Business Manager
P: (07) 4690 2307; Mob: 0438 310 583). His quote for Allianz product warranty extension for 3 years / 60,000kms is $2,393.34. This includes a 10% discount to AULRO members - so if you're planning on going there ask for it! It's a big investment but I believe one well spent. Thanks again all for the advice I received.
Cheers,
Brett.
eddomak
25th February 2010, 10:38 AM
Thanks heaps for this Bell! I gave Luke a call this morning and he was very helpful. The quote of $2,393.34 was still valid for the D4 3.0SE. As soon as I mentioned the internet he knew it was from AULRO, and told me he's done around 3 quotes in 3 days.
Originally I was baulking at the earlier quote of $3590 and thought to leave it later, but at this price I will be getting one as soon as the car arrives. Now I'm trying to figure out whether I can get this paid for through my lease so potentially save the GST.
WhiteD3
25th February 2010, 11:39 AM
Allianz PDS attached, courtesy of SC LR.
Keep in mind that this policy is for 3 years or 60,000km only and up to a total odometer reading of 160,000km.
Otherwise its reads a lot better than the NWC policy.
gps-au
25th February 2010, 04:11 PM
Allianz PDS attached, courtesy of SC LR.
Keep in mind that this policy is for 3 years or 60,000km only and up to a total odometer reading of 160,000km.
I have not read it yet, BUT is that 60k from end LR warranty ?
ie: if at end of 3 year LR you only have say 80k, extend only goes to max of 140k ?
(working from what you wrote....)
WhiteD3
25th February 2010, 04:42 PM
I have not read it yet, BUT is that 60k from end LR warranty ?
ie: if at end of 3 year LR you only have say 80k, extend only goes to max of 140k ?
(working from what you wrote....)
Yes, 60k from the odometer reading at the end of the factory warranty up to a max odometer total reading of 160k
gps-au
25th February 2010, 05:49 PM
Yes, 60k from the odometer reading at the end of the factory warranty up to a max odometer total reading of 160k
Bugga ! :confused:
Maybe I should be taking an audio recorder with me when considering such a warranty and speaking to the dealer/insurance-rep. :angel:
Steve Jillett
3rd March 2010, 10:00 PM
I have just purchased the extended warranty through Southern Cross Landrover in Toowoomba, dealing with Luke Teys. The whole process was excellent and at a significant discount (~30%) due to being a forum member.
I deemed it essential to get the warranty as I have just had a new TDV6 motor replaced under the original manufacturers warranty which runs out in 3 weeks. I still have 2 years remaining on the lease.
I deal with Smart Salary and was able to claim the GST under the lease agreement.
Can't recommend Luke highly enough, the warranty is well worth it in my opinion.
Steve Jillett
3rd March 2010, 10:48 PM
I have just purchased the extended warranty through Southern Cross Landrover in Toowoomba, dealing with Luke Teys. The whole process was excellent and at a significant discount (~30%) due to being a forum member.
I deemed it essential to get the warranty as I have just had a new TDV6 motor replaced under the original manufacturers warranty which runs out in 3 weeks. I still have 2 years remaining on the lease.
I deal with Smart Salary and was able to claim the GST under the lease agreement.
Can't recommend Luke highly enough, the warranty is well worth it in my opinion.
eddomak
4th March 2010, 02:50 PM
As mentioned in my post before, Luke has been awesome in his customer service and also in price. IMHO he deserves every deal that is coming to him.
I was running these figures through my novated lease agreement and when I mentioned the warranty to the packaging company they said they also sell the Allianz product and can match the price. If it was just a matter of matching the price then I would have stuck with Luke (Southern Cross). However they are now beating it by a margin worth thinking about, and are willing to offer it to you for the savings price.
If you can wait 2 days then I can post the price and also the contact details. She does not want to get all the calls when she hasn't got the official login to the quoting system yet, so hold on and I will post ASAP.
eddomak
9th March 2010, 11:50 AM
Quick update: The rep sent me an e-mail this morning to say that she has got the login but realised she hasn't done the training for the system. She says she'll do it this afternoon and be able to issue official invoices asap. I'll post the details (including a price) as soon as she lets me know.
eddomak
10th March 2010, 01:17 PM
Hi all, I have a confirmed PDF invoice from Meaghan Roulston of Platinum Direct Finance of $2243.75 (inclusive of GST & Stamp Duty) for a new D4 3.0 SE, (Options: eDiff, window tinting).
She is willing to offer this price to AULRO Members if you mention "Land Rover Website" and/or my name (Edwin) as your source.
Please be aware that this price may vary slightly as she is newly trained and this is a new product for her, and has not done many quotes (ie she has done 1). Quotes for the warranty extension for used cars may also vary slightly (she hasn't done any yet) - so post up your experiences, I guess.
Contact:
Meaghan Roulston
Platinum Direct Finance
(b) 02 8913 5708
(e) meaghan.roultson@pdfa.com.au
gps-au
10th March 2010, 01:28 PM
Hi all, I have a confirmed PDF invoice from Meaghan Roulston of Platinum Direct Finance of $2243.75 (inclusive of GST & Stamp Duty) for a new D4 3.0 SE, (Options: eDiff, window tinting).
She is willing to offer this price to AULRO Members if you mention "Land Rover Website" and/or my name (Edwin) as your source.
Please be aware that this price may vary slightly as she is newly trained and this is a new product for her, and has not done many quotes (ie she has done 1). Quotes for the warranty extension for used cars may also vary slightly (she hasn't done any yet) - so post up your experiences, I guess.
Contact:
Meaghan Roulston
Platinum Direct Finance
(b) 02 8913 5708
(e) meaghan.routson@pdfa.com.au
wonder what it is for a D3 ?
Neil P
10th March 2010, 02:44 PM
Email address bounced ..........
eddomak
10th March 2010, 02:54 PM
Email address bounced ..........
Sorry, it should be meaghan.roulston@pdfa.com.au (meaghan.roulston@pdfa.com.au)- now corrected in original post.
Neil P
15th March 2010, 12:21 PM
$2565 plus card charge ......... that one's dead in the water Edwin
Neil P
15th March 2010, 01:30 PM
This has now been revised to $2366.14 ALL UP
eddomak
15th March 2010, 02:19 PM
This has now been revised to $2366.14 ALL UP
She said a couple of enquiries have come through and you were a tough crowd to please. :D
I told her the previously best price from SC so she knew what she'd need to do, and I guess she's done it! Three cheers for market competition. [thumbsupbig]
I think the reason her price was a bit different at first was I asked SC about the warranty for the D4 and they said they could match the price for the D3 Used Warranty. Since Platinum then matched the price they were trying to apply the same percentage commission to another product and came up higher than SC.
Anyway, glad my e-mail to her worked, and we can all benefit.
PS. I have no shares, or afliliation with Platinum apart from being a customer. :)
Neil P
15th March 2010, 02:42 PM
PS I am a Director of Platinum Finance and
will be getting $125 of beer money for each of you wood ducks (customers) that I can catch . Yeah ! :)
....... all is now clear Edwin ;) :lol2:
....... thanks for the honesty Mate.
eddomak
15th March 2010, 02:46 PM
Hah hah - if only that were the case (no pun intended). It'd still be the best deal you can find for any wood ducks. :P
So, is anyone actually taking up the offer?
Neil P
15th March 2010, 03:29 PM
Now for a Group Buy discount LOL ........ how much blood can you
wring out of a stone ? ;)
I don't think many Policy Resellers operate at much less than this
level of commission , unless through some Work-Group/Factory/Union.
As MR said , it's cheaper if financing , but there's profit pickup there .....
Normthe1
8th May 2010, 01:00 AM
I am in the process of picking up an '05 TDV6 with 98k on the clock.
I was quoted the $3590 price from the LR dealer here in Perth and my howls of laughter were only met with a blank stare.
I am trying to get the service history of the car to see if anything serious has happened to it, warranty wise. All of these stories are now making me think a fair bit harder about the whole deal...?:eek:
300+
8th May 2010, 11:21 PM
Allianz just coughed up to fix three minor things. A total bill to them of $980.
Think I did the right thing!
Cheers, Steve
WhiteD3
3rd March 2011, 12:27 PM
Just a plug for the Allianz warranty. The D3 went in for its 96k service yesterday and they found a small (ie there's no oil on my garage floor) oil leak between the gearbox and engine.
$30 part but a 2 day job to get it done. ~$2000 repair. Allianz don't warrant oil leaks due to wear but have agreed to cover this as it shouldn't leak.
So, $2400 on the policy well spent I think.
Mike_S
4th March 2011, 07:10 AM
Had almost the exact same repair to my RRS last week, the seal between the gearbox & transfer box was weeping, so a £15 part but a days labour to pull the box and replace it. Luckily when the box came out, they found the flange seal was also knackered which necessitated the replacement of the flange, its bearing and the seal. Thankfully the Land Rover extended warranty here in the UK picked up the tab.
I'll not mention the new throttle body it also paid for last week :cool:
300+
6th March 2011, 09:42 PM
Just a plug for the Allianz warranty. The D3 went in for its 96k service yesterday and they found a small (ie there's no oil on my garage floor) oil leak between the gearbox and engine.
$30 part but a 2 day job to get it done. ~$2000 repair. Allianz don't warrant oil leaks due to wear but have agreed to cover this as it shouldn't leak.
So, $2400 on the policy well spent I think.
You Bastard. Why did you have to mention gearboxes? Mine lost the ability to automatically change gear today (tiptronic worked) and finished the short trip with lots of warning lights.
:twisted:
Lucky I also splurged on the Allianz warranty. Lets see how good it really is!
Cheers, Steve
JPI
16th March 2011, 01:02 PM
I bought a 3 year extended warranty when the standard warranty expired on my 2005 D3 TdV6 HSE, and two months later the primary air compressor failed resulting in a $2,500 bill that cost me nothing. So the warranty, which cost $2,400 was now paying me back. When I sold my D3 (to buy a D4) after 4 years and 65,000 kms, I got 80% of what I paid for it (bought it for $80k, sold for $56k), and it was the warranty that had people queueing up to buy my car. I have never had such fantastic retained value on any car I have owned previously, including Porsches and Mercedes. So my advice is to spend the money and take out the warranty, it will pay itself back in peace of mind, reduced repair bills and increased retained value when you sell the car.
300+
26th March 2011, 04:31 PM
My dead gearbox was actually a failed brake light bulb creating erroneous error messages!
Hard to believe...
Cheers, Steve
Neil P
26th March 2011, 06:29 PM
Is your vehicle pre- mid '07 with a multi box Canbus hardware ?
300+
26th March 2011, 08:28 PM
Yes, it is a 2006 V8 (with a new brake light globe).
Cheers, Steve
rocmic
1st June 2011, 02:32 PM
My 2008 SE TDV6 came out of warranty at the end of March. I purchased the two year Land Rover extended warranty (cost about $2300 ex tax) just prior. In early April I was up in the Newnes State Forest with a few others from this forum and the EPB started to squeal. It eventually stopped and appeared to be OK. A few weeks later it ceased to function:o.
Had it into the dealer yesterday and got a phone call:
Dealer - The lease company has approved you repair, but we thought we'd better let you know what is being done and the cost. We have to replace the EPB module.
Me - Doesn't the extended warranty cover that?
Dealer - Good question hang on
Dealer (back) - which extended warranty
Me - Land Rover
Dealer - Yes it is covered
Me - so how much was it going to be
Dealer - $1700.00
So far I'm pretty pleased with the extended warranty:D
Cheers
Mike
Signal1
6th June 2011, 11:36 AM
Not a LR product but I've just bought a new car for my wife, '11 Ford Mondeo Titanium. I've taken out an extended warranty through the lease company NLC. I've also compared it to the Ford warranty underwritten by Swann Insurance. Has anyone had experience with these for their other cars?
I find both to have more holes than swiss cheese!
Both require $100 claim fee per claim.
Failure caused or contributed to by fire/storm/flood/corrosion/hail not covered
Any claim attributed to or contributed to overheating
Interior trim not covered
Any failure attributed to poor fuel quality (detonation included)
Diagnostic costs
Parts used may be like quality and kind, commensurate with the age and odo reading. Remanufactured or used parts may be used.
Co-payment from owner may be necessary where a part replaced under the warranty returns said vehicle to a value or condition greater than that prior to service work.
I've read the past nine pages of this thread, most agree the policy's are flawed and skewed against the vehicle owner, there is usually pressure or argument required from either the owner or repairer against insurer. But also, most repairs seem to be covered.
Think it sums up Insurance products quite well really!
CaverD3
6th June 2011, 02:50 PM
The one through LR is Allianz and is a lot better.
Neil P
6th June 2011, 03:00 PM
Just been speaking to my Dealer about Allianz . They're turning into
a total PITA to deal with . Folk purchasing the LR policy are being
treated with contemp since the policy is not being honoured as a
LR extention ( no roadside assist being provided etc ) and they're
trying to avoid paying for diagnosis , repairs involving parts etc
ie. compressor dryer ; whilst not wanting to pay for the whole
article either. If these Companies don't want to honour their
obligations , they should stop selling BS policies for big bucks.
They're getting near to fraudulent behaviour :mad:
Neil P
1st September 2011, 03:24 PM
Those prices have gone through the roof !
I paid about $2200 for a 3 year extention upto 160000km on the clock.
Three years ago is was about $1600 with Allianz !
My Allianz ( all policies sold by this lot , as of this financial year ) Vehicle insurance now
gives free RACQ .
Neil P
1st September 2011, 03:29 PM
Originally the plan was to start servicing the car at an independent specialist once warranty finishes. Not sure what we will do yet... :unsure:
That's what I do , and save a mint .
eddomak
1st September 2011, 06:29 PM
Just a quick note for those who have been following the thread...
Meaghan Roulston (who used to be the Platinum Direct Finance person) s no longer in the finance/insurance game, so no need to ask for her when calling.
Neil P
2nd September 2011, 10:35 AM
My first claim ( susp compressor ) was July . LR repaired it , but
the Indy serviced it . Everyone gets their money and no one's
bothered . I think Allianz didn't even ask about service history.
WRT the warranty . When I bought the vehicle 11/07 , the Dealer wanted
$1850 , so I let it go ....... Had just read on D3UK/Oz at the time a guy in
Wollongong paid $1500 at SouthernCross .
Old post " ... took out the Allianz extended warranty through Southern Classic Cars (Wollongong, NSW) though I only paid $1320. (3yr / 60,000kms cover) "
This why I didn't go with the LR Dealer's , at the time .......
Neil P
2nd September 2011, 10:38 AM
Victor Lagos is the current contact at Platinum Direct Finance :BigThumb: Meaghan was a really good laugh . Good luck to her :D
Home Loan Discretions Manager at St George
Disco4SE
2nd September 2011, 11:57 AM
Just had a quote from my LR dealer in Melbourne.
It is through Alliance and covers 2 years or 100K, whichever comes first.
Cost is $2,620.00.
Cheers, Craig
Greatsouthernland
6th May 2014, 02:29 PM
I read the Alliance PDS a while ago and found too many get out clauses. Basically said if they didn't want payout they didn't have to.:angel:
That is costly for such a poor product.
I am sure that Allianz will put the price of theirs up given the amount of claims they have had. I concider the current price a bargain.
If you remember teh FFRR has a five year warranty from LR, even with that the last two years were with an insurance company LR just paid the premium.
Dont think the FFRR has a 5 yr warranty as standard. I'm looking at one - my11 and dealer confirms it's expired. Offered two choices, AWN OR Allianz. From my reading Allianz is WAY WAY better.
AWN is CRAP, extract below -
WHO PROVIDES THE SERVICE Australian Warranty Network Pty Ltd. (AWN) ABN 78 075 483 206 Australian Financial Services (AFS) Licence No. 246469, P.O. Box 4301, Loganholme, Q. 4129 Phone: (07) 3802 5577 Web: Extended Used Car Warranty | Roadside Assistance Australia – AWN (http://www.australianwarranty.com.au) provides this service as the supplier of this Warranty contract in respect of the Motor Vehicle only. BENEFITS OF THE WARRANTY This product will benefit You should a mechanical breakdown occur, and that mechanical breakdown is caused by a Covered Component under the terms of this Warranty. In the event of a mechanical breakdown, Covered Components will be rectified up to the limits of liability for those components and subject to the type of Warranty product You have purchased. Terms of coverage and limits of liability are set out on the following pages. These Warranty terms and limits of liability should be read in conjunction with Item 3 of the Terms and Conditions on page 3A (“Your Obligations”). The coverage provided by this Warranty may represent substantial savings to You, should a mechanical breakdown in a Covered Component occur. Further, Our experience, knowledge and expertise allows Us to direct Your Motor Vehicle to the closest Authorised Repairer. Parts for repairs can generally be sourced at a lower cost by Us, which also represents a saving to You were a claim may exceed the limits of Our liability. DISCRETIONARY RISK OF THE WARRANTY AWN has an absolute discretion as to whether it will or will not pay a claim that falls within the Warranty Terms and Conditions and Limitations. Although the discretion is absolute, AWN will not exercise that discretion in a way that is unfair and unconscionable, within the Terms and Conditions and Limitations of the Warranty, and will always consider the merit of the claim. AWN is not an insurance company and as such this Warranty does not offer the same level of protection as an insurance policy. The level of protection is limited to the Covered Components listed under the heading Significant Characteristics of this Warranty only. However, AWN has satisfied the Australian Securities and Investments Commission (ASIC) requirements for an Australian Financial Services Licence. There is also a risk when purchasing this Warranty that one or more of Your claims may exceed the Warranty claim limit for a particular Covered Component or exceed the total limit.
Torero22
6th May 2014, 07:30 PM
Offered two choices, AWN OR Allianz. From my reading Allianz is WAY WAY better.
AWN is CRAP, extract below -
.
What were you quoted ?
I was quoted $3,300 for a 2 yr or 200,000 km with allianz, Just want to compare.
Tor
Greatsouthernland
6th May 2014, 09:14 PM
What were you quoted ?
I was quoted $3,300 for a 2 yr or 200,000 km with allianz, Just want to compare.
Tor
2grand for 2 years 200,000km. This was from the car yard on a $110k FFRR VOGUE L322 MY11.
Maybe the yard is subsidising it cos they can wear some in the INFLATED car price. Dunno...
Torero22
6th May 2014, 10:05 PM
2grand for 2 years 200,000km. This was from the car yard on a $110k FFRR VOGUE L322 MY11.
Maybe the yard is subsidising it cos they can wear some in the INFLATED car price. Dunno...
Which car yard was that ?
Wonder if they will allow me to piggyback !
Greatsouthernland
6th May 2014, 11:13 PM
Send me a PM. I'm still in negotiations (well I'm holding out for them to come back with a lower price) so don't want to rock the boat yet...
From what I've read, dealers get approx a 30% commission from the warranties they sell! seems like they've taken this off before they gave me the quote! I mean forgone their commission.
Greatsouthernland
7th May 2014, 02:24 PM
What were you quoted ?
I was quoted $3,300 for a 2 yr or 200,000 km with allianz, Just want to compare.
Tor
Thanks for following up Tor. You raised a good point after contacting the finance guy for the dealer...heads up on the level of the Allianz cover to others who are looking at it.
Mind you, I like that the Allianz cover only requires you to follow manufacturers service guide, not the blanket 6mths 10,000km like AWN.
Torero22
8th May 2014, 06:37 AM
Having read the stories on this thread, one has to seriously consider the purchase of the extended warranty. Initially I was not going to spend the 3k for the extended warranty, but these stories make me reconsider my earlier choice.
I know of many Landcruisers near the 100,000km mark requiring major works around the gearbox and drive train.
Nissan Patrols on the on the hand are based on a truck base and they are bullet proof. I never had an ounce of trouble with my old vehicle and I pushed it.
Having now bought the Discovery, I still have no regrets and I am really looking forward to it. But from these stories, it does sound like they are not as reliable when comparing them to Jap 4WD's. I know these may be fighting words:rocket:, but as a new comer to this vehicle, I am a little concern and maybe I should spend the money for the peace of mind.
But the dam thing is expensive - again an indicator that I should get it as more vehicles must be making a claim than not. My current SUV, cost me $800 for 2yr extended warranty from the manufacturer. If it was about that money I wouldn't think twice. But at 3.3k it requires more thought.
Problem is that you always hear about all the trouble people have had and how the insurance has saved them.
Can those with a positive experience say a few words. Did you have any trouble within the first 100,000km's ?
To help us new comers ?:spudnikdizzy:
Thanks
Tor
SBD4
8th May 2014, 07:49 AM
you have time to make a decision as the warranty can be extended any time before the current one runs out. Doing it that way allows you to base your decision on your own experience and and by then you will have built up your own knowledge of the brand and its particulars. From my perspective, I have made one claim on warranty which wa for the compressor, my understanding is this component is now much more reliable.
Also, I did purchase the extended warranty for peace of mind.
DJC
9th May 2014, 03:50 PM
Quoted $3600 in Perth by dealer for 2 year extension through Allianz, supposedly 'on special' for May down from $4,100. Not sure how negotiable they are but will try and knock them down......
Greatsouthernland
9th May 2014, 10:07 PM
Quoted $3600 in Perth by dealer for 2 year extension through Allianz, supposedly 'on special' for May down from $4,100. Not sure how negotiable they are but will try and knock them down......
Spoke to LRA today to see what I'd be up for to extend another 2 years. While he said he couldn't say, eventually he indicated it should be anything from $3,000 but not as much as $5k. So it seems the dealers can pick their commission as with any finance product they are agents for...
Therefore that bit about on special is probably just a sales pitch to add to the rest of the lines they're spinning about how now is the right time to sign, I reckon anyway.
Greatsouthernland
9th May 2014, 10:20 PM
In summary, extended warranty from LR dealer $3-4k.
Extended warranty from non LR dealer, from $2k, but not as good as LR assured, even though both are underwritten by Allianz.
The one through a LR dealer has a no-cost roadside assist...both cover total claims up to the purchase price of the vehicle and up to market value for any single claim. Both expire when ODO reaches 200k.
The LR assured one must be done before standard 3 yr expires.
The generic Allianz one can be done after 3yr warranty has expired, must be done at point of sale though and dealer must be authorised by Allianz to sell it.
I'm sure there's more to it, but that's what I've managed to put in the memory bank for when I find the right one.:)
Torero22
10th May 2014, 06:42 AM
In summary, extended warranty from LR dealer $3-4k.
Extended warranty from non LR dealer, from $2k, but not as good as LR assured, even though both are underwritten by Allianz.
The one through a LR dealer has a no-cost roadside assist...both cover total claims up to the purchase price of the vehicle and up to market value for any single claim. Both expire when ODO reaches 200k.
The LR assured one must be done before standard 3 yr expires.
The generic Allianz one can be done after 3yr warranty has expired, must be done at point of sale though and dealer must be authorised by Allianz to sell it.
I'm sure there's more to it, but that's what I've managed to put in the memory bank for when I find the right one.:)
Hey Great, Well I spent some time the other day ringing around to see what price I could get the insurance for and emailed a bunch as well. Seems like some dealers are not interested unless you are buying a car from them.
One thing I did manage to find out is that they classify them into categories. Cat 5 is the highest which seems to be the one everyone is after and is a LR manufacturers warranty. There is a lower category for $2K but that was parts only, I did not catch the category number though, Sorry.
Cheers
Tor
eddomak
5th November 2015, 03:10 PM
My Allianz extended warranty, paid for 5 years ago, has now paid for itself.
I paid around $1200 out of pocket (packaged into a lease etc) at the time, and claimed around $700 for something last year. But as my 70,000+km D4 now needs new front control bushes and ball joints, I went to an independent mechanic who has just called them and got the approval to claim this work (approx $1400) on extended warranty. They wanted a quote for the replacement of the front control arms, as opposed to remove and replace just the worn parts, and chose to do the remove & replace. They declined to replace the unnatural wear on the tyres caused by the problem (fair enough).
Needless to say I am very happy, as the dealer had told me this was a wear and tear item (fair enough) and would not have been covered under factory warranty. Due to this, originally I was not going to even try to put in a claim, but on the weekend, another D4 owner with the NWA extended warranty told me that they had got the front control arms done under a claim.
Edit: One thought is that if the warranty had been "full price" at the time then I wouldn't be ahead yet. And at "discounted price" I would only be breakeven. But at "after packaging" price, I am definitely ahead.
Bytemrk
5th November 2015, 04:40 PM
Good to hear you are happy Eddomak.
The other thing that wasn't included in your calculations was the cost of peace of mind. ;)
And BTW... I had front control arms and bushes changed under standard warranty my a well known Melbourne dealer without even having to ask.... so obviously not all dealers are the same..
I bought extended warranty, and while I have not yet used it, I still have 20 months to go and personally I think the peace of mind is worth a fair bit...
Tank
5th November 2015, 05:06 PM
Good to hear you are happy Eddomak.
The other thing that wasn't included in your calculations was the cost of peace of mind. ;)
And BTW... I had front control arms and bushes changed under standard warranty my a well known Melbourne dealer without even having to ask.... so obviously not all dealers are the same..
I bought extended warranty, and while I have not yet used it, I still have 20 months to go and personally I think the peace of mind is worth a fair bit...
I hope you all read the fine print, little things like the insurance companies preferred repairer (cause they were the cheapest quote), how long before an Assessor gets round to approving repairs, time limit on how long repairs may take, where is their nearest repair shop a hell of a lot of items not covered.
Can you get a refund of premiums paid if car is written off, can you cancel the policy and get (pro rata) return of premium, is it transferrable to next vehicle.
What, if any restrictions on vehicle use, what service conditions are required and by whom, be aware that these companies (including the big ones) will do everything in their power to avoid paying or honouring the warranty, don't rush in check them out first, I know from first hand experience, peace of mind will only be forthcoming IF they honour their contracts, good luck with that, Regards Frank.
Bytemrk
5th November 2015, 05:10 PM
I hope you all read the fine print, little things like the insurance companies preferred repairer (cause they were the cheapest quote), how long before an Assessor gets round to approving repairs, time limit on how long repairs may take, where is their nearest repair shop a hell of a lot of items not covered.
Can you get a refund of premiums paid if car is written off, can you cancel the policy and get (pro rata) return of premium, is it transferrable to next vehicle.
What, if any restrictions on vehicle use, what service conditions are required and by whom, be aware that these companies (including the big ones) will do everything in their power to avoid paying or honouring the warranty, don't rush in check them out first, I know from first hand experience, peace of mind will only be forthcoming IF they honour their contracts, good luck with that, Regards Frank.
Mine is original Land Rover... so exactly the same as original Warranty... not a third party version. ;)
SBD4
5th November 2015, 05:38 PM
Mine is original Land Rover... so exactly the same as original Warranty... not a third party version. ;)
Same here - absolutely no issue with any claims. Very happy.
WhiteD3
5th November 2015, 06:07 PM
I had one with my D3 and had one small claim. Didn't with the D4 2.7 and in 4 years and 100k had no issues. 2 years and 45,000k in with the D4 SDV6 and no issues. I doubt I'd bother (given the cost) taking one out again.
spottedreptile
7th November 2015, 04:39 PM
Well, we had zip on the original 3 years for my Discovery 4 and then two items this year in year 5 of the factory warranty - firstly an air suspension pump which had to be replaced, and then a left front door actuator. So we al-most got back the warranty cost :)
Celtoid
9th November 2015, 08:36 PM
Mine is original Land Rover... so exactly the same as original Warranty... not a third party version. ;)
I'm sorry to rain on your parade but unless something has dramatically shifted, your LR Extended Warranty is the Allianz Assured policy (Sold by LR, Underwritten by Allianz). It never used to be and I doubt if it is now, the same as the original OEM Warranty.
There are limitations, you need to look into them.
Allianz NEW VEHICLE Warranty is not offered by LR, yet it is as close to the original OEM Warranty that you can get. It used to be possible to get NEW at the same price as LR would offer their less comprehensive, if you found a decent Broker.
I got this cover for my first D4 and LR treat it like the real thing. There is another level of dicking around but LR do all the admin for you.....which in some ways seems strange but in others not so, as Allianz probably call the shots in this regard.
My info is a few years old, so things may have shifted .... the prices may have lowered and LR's cover may have improved .... but call me cynical :o
chuck
9th November 2015, 09:20 PM
I got quoted nearly $4k for the extended warranty two weeks ago when I bought my D4.
At that price makes it very hard to justify.
Given all the good reports regarding D4's, you would think the price should be going down not up!!!!!
Will probably buy one just before tax time as at least some of the premium will be recoverable.
Celtoid
9th November 2015, 09:47 PM
In summary, extended warranty from LR dealer $3-4k.
Extended warranty from non LR dealer, from $2k, but not as good as LR assured, even though both are underwritten by Allianz.
The one through a LR dealer has a no-cost roadside assist...both cover total claims up to the purchase price of the vehicle and up to market value for any single claim. Both expire when ODO reaches 200k.
The LR assured one must be done before standard 3 yr expires.
The generic Allianz one can be done after 3yr warranty has expired, must be done at point of sale though and dealer must be authorised by Allianz to sell it.
I'm sure there's more to it, but that's what I've managed to put in the memory bank for when I find the right one.:)
I'm certain there are other Allianz and non-Allianz extended warranties that are not as good as the LR Extended (ASSURED) Warranty .... but there is (or used to be) a better than LR Assured offered by Allianz called (NEW). That one is not offered by LR but is as close to the LR original as you are going to get......and it's the same price if you shop around.
Bytemrk
10th November 2015, 05:46 PM
I'm sorry to rain on your parade but unless something has dramatically shifted, your LR Extended Warranty is the Allianz Assured policy (Sold by LR, Underwritten by Allianz). It never used to be and I doubt if it is now, the same as the original OEM Warranty.
There are limitations, you need to look into them.
Allianz NEW VEHICLE Warranty is not offered by LR, yet it is as close to the original OEM Warranty that you can get. It used to be possible to get NEW at the same price as LR would offer their less comprehensive, if you found a decent Broker.
I got this cover for my first D4 and LR treat it like the real thing. There is another level of dicking around but LR do all the admin for you.....which in some ways seems strange but in others not so, as Allianz probably call the shots in this regard.
My info is a few years old, so things may have shifted .... the prices may have lowered and LR's cover may have improved .... but call me cynical :o
Time will tell I guess, but it was sold to me using exactly that phrase, by the service manager of the dealership that has serviced it since I've owned it. And it's them I will be working through for any warranty claim.
Their work and reaction to warranty claims has been first class..including sorting things under warranty that existed when I purchased the car.
I'm still comfortable with my decision, had I not had such a good relationship with the dealer I might think differently.
WhiteD3
10th November 2015, 07:47 PM
The one I had on the 2007 D3 was Allianz. No issues with the claim I made to do with steering linkages.
I'm sorry to rain on your parade but unless something has dramatically shifted, your LR Extended Warranty is the Allianz Assured policy (Sold by LR, Underwritten by Allianz). It never used to be and I doubt if it is now, the same as the original OEM Warranty.
There are limitations, you need to look into them.
Allianz NEW VEHICLE Warranty is not offered by LR, yet it is as close to the original OEM Warranty that you can get. It used to be possible to get NEW at the same price as LR would offer their less comprehensive, if you found a decent Broker.
I got this cover for my first D4 and LR treat it like the real thing. There is another level of dicking around but LR do all the admin for you.....which in some ways seems strange but in others not so, as Allianz probably call the shots in this regard.
My info is a few years old, so things may have shifted .... the prices may have lowered and LR's cover may have improved .... but call me cynical :o
Celtoid
10th November 2015, 09:58 PM
Time will tell I guess, but it was sold to me using exactly that phrase, by the service manager of the dealership that has serviced it since I've owned it. And it's them I will be working through for any warranty claim.
Their work and reaction to warranty claims has been first class..including sorting things under warranty that existed when I purchased the car.
I'm still comfortable with my decision, had I not had such a good relationship with the dealer I might think differently.
Major component failures (big ticket items) you will be OK with but I believe the interpretation of failure shifts a bit. Something that would get changed under the original warranty no questions asked may get challenged.
Smaller things like trim and fittings probably won't.
But as you have stated, a dealer has the ability to honour what they like and good faith still counts for some folks.
Celtoid
10th November 2015, 10:07 PM
The one I had on the 2007 D3 was Allianz. No issues with the claim I made to do with steering linkages.
There are quite a few Allianz products ... it's an insurance policy .... and I mean that literally. So with RACQ or YOUI, etc, you get offered different levels of cover .... just like Health Insurance.
I made my money back on the ~$3500 I paid for the Allianz NEW cover that I bought through a Broker for my first D4 in one claim.
However, D4 number 2 has been very, very good (touch wood), so like others, I may be in a quandary when the time comes to decide.
BTW ... Steering linkages are a pretty critical part, they'd be pretty crazy (read litigation) to argue over those :).
Cheers.
BenD4
7th December 2015, 09:59 PM
Got a quote for the new D4 last week. $3,800 for +2yrs up to 100,000km or $4,000 +2yrs up to 200,000km.
For $200 I would take the later option just in case I get to use her more than planned but I'm really not sure if at 4K it is worth it.
letherm
7th December 2015, 11:50 PM
Got a quote for the new D4 last week. $3,800 for +2yrs up to 100,000km or $4,000 +2yrs up to 200,000km.
For $200 I would take the later option just in case I get to use her more than planned but I'm really not sure if at 4K it is worth it.
I paid $3,300.00 2 years ago for the 100,000km cover for 24 months extra.
Back then it was $3,995.00 for 24 months/100,000kms or $3,595.00 for 12 months/100,000kms. Land Rover offered the 24 month cover for $3,595.00 if you bought the policy at the time of delivery - within a fortnight. My dealer also took another $195.00 off and I talked the dealer into another $100.00 off so I ended up paying $3,300.00.
Negotiate :p:p:p
Martin
LandyAndy
9th December 2015, 09:17 PM
If any D4 owners in WA are thinking of buying an extended warranty.I was told today when talking to the service dpt at Southerns they are on special,didnt get a price as I already have one.
Booked my D4 in for sunglasses:):):):):)
Andrew
Celtoid
9th December 2015, 11:00 PM
I paid $3,300.00 2 years ago for the 100,000km cover for 24 months extra.
Back then it was $3,995.00 for 24 months/100,000kms or $3,595.00 for 12 months/100,000kms. Land Rover offered the 24 month cover for $3,595.00 if you bought the policy at the time of delivery - within a fortnight. My dealer also took another $195.00 off and I talked the dealer into another $100.00 off so I ended up paying $3,300.00.
Negotiate :p:p:p
Martin
Assured.
Smocky
27th January 2016, 12:20 PM
Just got quoted $4,100 for the extended (+2 years) warranty and cleverly "I can add it on to your finance and it's only $18 extra per week".
:o
Not sure I'm buying year 4 and 5 right now before even taking delivery.
$4,100 seems like a hell of a lot of money for only covering "manufacturing faults", especially on a mature (D4) product.
Only other comment I'll add is, that it DOES include the LR Roadside Assistance, which definitely has some value. Any more than NRMA though?
Smocky.
Bradmc
27th January 2016, 12:44 PM
Only other comment I'll add is, that it DOES include the LR Roadside Assistance, which definitely has some value. Any more than NRMA though?
Smocky.
Given the recent issue I have had with my D4, I can certainly say LR Roadside Assistance is an excellent service and the people working there are first class.
With my issue LR engaged the NRMA as the preferred call out service. Note: I am in Sydney.
Disco-tastic
27th January 2016, 12:44 PM
One of the guys here took his L322 RR to the kimberley and it blew a shock. LR paid to come collect it and tow it out pkus some other expenses IIRC. Hopefully they see this and can tell you about it themselves.
If you're planning to head far out of the city the extended warranty and roadside assist is probably worth it. Only one serious thing has to go wrong for it to pay for itself!
Cheers
Dan
Powered by vBulletin® Version 4.2.4 Copyright © 2025 vBulletin Solutions, Inc. All rights reserved.