Replacement Puma diff warranty terms

[Brid]

I'm not sure if other Puma owners are aware of this, but I was given a note with the following instructions, after my rear diff was replaced under warranty...

DIFF RUN IN PROCEDURE
***PLEASE ADVISE YOUR CUSTOMER***
FOR THE FIRST 500 KMS
DO NOT EXCEED 80 KPH
OR DO ANY HEAVY TOWING
NO HARSH OR RAPID ACCELERATION
DO NOT SIT ON ONE SPEED FOR EXTENDED PERIODS OF TIME
VARY THE SPEED UP AND DOWN AS MUCH AS POSSIBLE
CITY/PEAK HOUR TRAFFIC DRIVING IS PERFECT FOR DIFF RUN IN
AVOID DRIVING ON FREEWAYS FOR THE FIRST 500 KMS
FAILURE TO ADHERE TO THE ABOVE PROCEDURE WILL VOID DIFF WARRANTY


I wonder why, when the new vehicle didn't have any such warning with run in.
Brid

[MacMan]

Sounds absurd to me!

[Scouse]

Did you have a new diff fitted or a rebuilt one?

I'd say rebuilt by that note & it's probably just a general recommendation from the outside repairer.

[Brid]

I didn't get that clarified Scott. I was of the opinion that all component rebuilds were done be Land Rover, but that might not necessarily be so.
Brid

[SVX37]

If their recommendation must be followed and if not would void warranty......how could they possibly tell that you didn't? ;)

Do they undo the diff and go.....oooopppps, this one looks like they drove it at 90 kmh, drove it on the freeway, towed with it, did harsh acceleration etc...etc..:o

As others have said, I would like to see them prove that particularly when there was no instructions from when the vehicle was new!;)

[dullbird]

Quite right....just so you know our rear diff was rebuilt by an external company.

as for the run in instructions there was run instructions for the car when new for the engine...not quite as anal as those but there was some

[dobbo]

Quite right....just so you know our rear diff was rebuilt by an external company.

as for the run in instructions there was run instructions for the car when new for the engine...not quite as anal as those but there was some

You did a rear diff as well, you kept that one quiet. Even I haven't managed that

Oh yeah Salisbury:D

[Blknight.aus]

Quite right....just so you know our rear diff was rebuilt by an external company.

as for the run in instructions there was run instructions for the car when new for the engine...not quite as anal as those but there was some

The run in instructions for the rovers are ment to cover the whole vehicle not just the engine.

an abusive run in will show up at pull down time but normal every day driving for the run in period wont.

My personal theory on it is to do with the fact that people are more attentive to the vehicle if you tell them it has a run in period and they need to drive it thus and so to get the best life out of it. A diff that comes back on day 2 with a reported strange noise is easier to fix than one that comes back a fortnight and 2000Km later with bits hanging out of it.

[one_iota]

You did a rear diff as well, you kept that one quiet. Even I haven't managed that

Oh yeah Salisbury:D

:p

It's well known in Puma circles.

At $75000 for a new county with a salisbury diff few of us could afford what you have. ;)

[andrew e]

You did a rear diff as well, you kept that one quiet. Even I haven't managed that

Oh yeah Salisbury:D

no she didnt have it replaced once :wasntme:

[Naks]

Funny, I read that in the user manual. I asked the salesperson when taking delivery and she said: 'nah, you can put foot, don't worry'!

Glad I stuck to what the user manual said :angel:

[Brid]

With the computer management system, I'm not sure, but I suspect the dealer could download information history of vehicle speed, duration, run times, idle times, max RPM, temp, engine loadings, etc.

I know all this is possible with Cat, Komatsu, Detroit mining gear & road transport stuff, and has been for some time. Can anyone confirm that it can be done with the puma defenders too?
Brid

[dullbird]

no she didnt have it replaced once :wasntme:


actually i didn't have it replaced at all;) it was overhauled twice by an external company:)

[isuzurover]

actually i didn't have it replaced at all;) it was overhauled twice by an external company:)

Close enough.

[dullbird]

Close enough.


Nah close enough will be when it actually comes out and gets replaced which it is when it goes back into the dealer..because even though it has been overhaulled twice it is still not right:p.

Along with my geabox and transfer case being pulled....

Dobbo...I don't keep anything quite you should no that by now with all my other threads, My car has been a problem and still is a problem i have never denied that to anyone:)

But as the dealer have been very good about dealing with us and our issues I have simply had no reason to jump up and down and tehre for constantly talk about the issues with my car...as I feel they are being dealt with.

Does this change my opinion on the car, Nope and I'm still planning to take the car to the cape next year:)

[dobbo]

if frank the bass would bite as predictably as you do i'd be 40k richer. don't worry I have nearly blown my first diff and it isn't the front, the way it's sounding it should only last another 100 or so thousand km's

[dullbird]

if frank the bass would bite as predictably as you do i'd be 40k richer. don't worry I have nearly blown my first diff and it isn't the front, the way it's sounding it should only last another 100 or so thousand km's

perhaps if we never had someone out constantly fishing everyone would be richer;)...

why not just join the conversation like a normal person. Silly of me to think that your comment that I was replying to was a genuine normal one rather than a fish.

[SVX37]

Perhaps he is fishing and trying to catch a Tuna, I mean a Puma!:wasntme:

[Blknight.aus]

hey dullbird.

whats your diff doing or not doing.....

how ****ed are you going to be if the problem turns out to be an unbalanced tail shaft?

[dobbo]

hey dullbird.

whats your diff doing or not doing.....

how ****ed are you going to be if the problem turns out to be an unbalanced tail shaft?



Thats a bloody good point, when I first got my County I had rear vibrations and noise, thought it was the diff, changed the diff oil, slight improvement in noise but the vibrations were still there. I figured it must be a County thing or the Isuzu, then a couple of weeks later Lokka noticed that the rear shaft was out of phase.

[dullbird]

hey dullbird.

whats your diff doing or not doing.....

how ****ed are you going to be if the problem turns out to be an unbalanced tail shaft?

when it first started being a problem it was whinning like a bitch, when fixed it was only fixed for less then 72hrs before doing it on acceleration and on overdrive...and much much louder.

It was fixed again and was great for ages but has started to whine again..we have also had a persistent leak from it.

I'm not going to be ****ed if its a tailshaft I'm not the one spending all the money on it...

There is also a none quality issue with crown and pinion wheels whether they have that isolated yet or not I don't know

[dobbo]

when it first started being a problem it was whinning like a bitch, when fixed it was only fixed for less then 72hrs before doing it on acceleration and on overdrive...and much much louder.

It was fixed again and was great for ages but has started to whine again..we have also had a persistent leak from it.

I'm not going to be ****ed if its a tailshaft I'm not the one spending all the money on it...

There is also a none quality issue with crown and pinion wheels whether they have that isolated yet or not I don't know

Sounds like the pinion seal is rooted and a lack of oil has caused a bearing to sieze, how bad is the leak?

[dullbird]

Sounds like the pinion seal is rooted and a lack of oil has caused a bearing to sieze, how bad is the leak?



Nab it's not that the leak is not bad enough for that the leak on my rear pinion was worse... Besides the leak came back after the whine.

[chumpion]

Hi Dullbird - Just thought I'd wade in and let you know my Diff is getting done again next week. First time it was a whine after about 90km/h or so.
Came back after being reconditioned, and it now whines from 40km/h up. Loud enough to not be able to talk over over about 70km/h....

[dullbird]

Hi Dullbird - Just thought I'd wade in and let you know my Diff is getting done again next week. First time it was a whine after about 90km/h or so.
Came back after being reconditioned, and it now whines from 40km/h up. Loud enough to not be able to talk over over about 70km/h....


yeah been there done that....dealer is trying to obtain a new diff for us rather than rebuilding for a 3rd time

[Blknight.aus]

got a line on what the cause might be......

found out when an appy was trying to set up a diff and couldnt get a whine free diff...

the spacer block for adjusting the zero of the DTI used to measure the pinion height is now 2.1-2.2/1000ths of an inch undersize so he could never get the initial pinion height correct.

Might be an idea to get whoever the diff specialist is thats doing the diff to ensure that A) they are using the right pinion block for the relavent diff (the p38 style is different to a rover but both are listed as a rover diff pinion block) and B) the block is manufactured correctly.

[justinc]

yeah been there done that....dealer is trying to obtain a new diff for us rather than rebuilding for a 3rd time

Good luck to them DB, last week there were none avail in the country:(

I just salisbury converted a 2005 110 due to screaming /pinion failed/ rear differential.

Very poor quality crownwheel and pinion hardfacing is my guess. It was howling for only a week then the pinion bearing let go and started to leak possibly due to being immersed in metal particles from the crownwheel face etc. This vehicle has done 130K and AFAIK is its first rear diff failure. Anyway, it has a REAL diff in it now so no need to worry anymore.:)

JC

[dullbird]

Good luck to them DB, last week there were none avail in the country:(

I just salisbury converted a 2005 110 due to screaming /pinion failed/ rear differential.

Very poor quality crownwheel and pinion hardfacing is my guess. It was howling for only a week then the pinion bearing let go and started to leak possibly due to being immersed in metal particles from the crownwheel face etc. This vehicle has done 130K and AFAIK is its first rear diff failure. Anyway, it has a REAL diff in it now so no need to worry anymore.:)

JC

my parts been on order for a while Jc;)....

car goes in 15 march for a big shake down:)

[Lotz-A-Landies]

Maybe people should look into some Chinese diffs to replace the OEM ones, sounds like they couldn't be any worse.

With today's technology and metalurgy we can make a diff that will almost never wear out, but no one will make it because there is no profit in it.

We are doomed to have to buy conumer durable items that aren't and the durability gets poorer each generation. :( :( :( :( :(