We were told that this is the model we had to have due to cost of the alternative. So is it going to cost us again to have it fixed, or do we have to put up with it?Quote:
Originally Posted by Mick_Marsh
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We were told that this is the model we had to have due to cost of the alternative. So is it going to cost us again to have it fixed, or do we have to put up with it?Quote:
Originally Posted by Mick_Marsh
$49 Billion dollars so far on a lemon.... Complaints up 159%.... Not even half the Country yet connected - it is becoming a disaster of epic proportions.
Would be real good if we had glass to the door, but with the copper and radio, its crap when the grand kids come home from school. Stopped complaining as nothing comes of it. Should have stayed with ADSL.2 . have 4 TB but only get to use 1.6 in the month and have the high speed. Asked if we could have the ADSL back, they said we carnt DOWN grade the system ... MMMM. 30mbs is what we get, 200 in Iceland ? even NZ has better nbn than here..
Maybe a change in gov. might get us back on the right track, one can hope... They sent me a email asking what I thought when we had it put on....
never got a thank you !!! .. Said they should get their hardware up to scratch before they sell any more with big promises ...
Smile ..what else can you do .. Bob...
You can get your connection upgraded to FTTH if you wish.Quote:
Originally Posted by TeamFA
Individual Premises Switch | nbn - Australia's new broadband access network
Your choice.
Use the squeaky wheel syndrome - I've always got what I wanted from Telstra as I won't let them close the service ticket until it is. You just threaten to complain to the TIO (you should do this anyway) if their promises aren't met. Get them to call you back every day (this does work) until it's fixed. Chances are your ISP is limiting bandwidth in your area - because they are too tight to buy enough to cover all the plans they sell. It's a stroke of the keyboard for them to fix this - they just won't until they get absolutely sick of you. This could take weeks or months of daily calls, but they bank on you eventually giving up.
Not exactly. For a fee, they will prepare a quote. But the fee to prepare the quote is likely to be beyond your means (one number I have seen ran into four figures), And the quote may come back as "can't be done", as in the well documented case of a doctor in the Adelaide Hills fighting being relegated to satellite.Quote:
Originally Posted by Mick_Marsh
So, is that doctor in the Adelaide Hills currently on FTTN? We need more information on his situation.Quote:
Originally Posted by JDNSW
My experience is if you can run copper, you can run fibre. If this doctor can't get fibre I'm tipping he can't get copper, therefore, 3G/4G would be his next option. If there is no 3G/4G, then it's satellite.
He currently has ADSL, and the street is going to FTTN, but not to his place, apparently because his phone line is direct buried. And there is no wireless or mobile coverage because it is too hilly. He is objecting to being relegated to satellite in an urban (well, semi-urban) area because of the very low data allowances and high latency. To extend FTTN to his place would be very expensive.Quote:
Originally Posted by Mick_Marsh
See Consigned to Skymuster 7km's from the SA CBD - Pt 2 - “NBN” - Whirlpool Forums
To get the full flavour of how NBN works, you might want to read all 36 pages!
On his first post.Quote:
Originally Posted by JDNSW
I'll have a read of the rest of the thread later.Quote:
I receive a good 4g signal (Telstra) though, so may end up having to resort to that once my DSL service is disconnected.
We could have changed over to the NBN last January but am hanging off as long as I can. In the last couple of months we have been getting letters every week, telling us to change now because time is running out:thumbsdown: , we have until May next year to change . I understand I need to do it sooner than later because I know there is going to be problems which every one in out street has had . With our house we tried to change to cable 4 years ago & had no internet for 6 months until the Ombudsman made them put us back onto ADSL & the NBN will be coming in through the same cable.
The thing that concern's me is that all these providers that are now not sending paper accounts & want you to pay by the internet , if the internet is not working & you don't pay you end up with a bad credit rating .
Just in the last month out health insurance & car insurance sent our accounts over the internet & booth I have been with 50 years . Our anti virus put them into junk mail I never look in junk mail unless there is showing a lot of junk mail) So because we had not received any accounts we had not payed & booth the insurances ran out , we only discovered when my wife went to make a clam on on the health insurance. They have booth been payed now I am watching the junk mail . After my wife payed the health insurance account over the phone we received an Email the next day thanking her for allowing them to do automatic debit each year & they will keep her credit card details on record to do so , & make sure we have the money in the account to do so. :angry2:
Next day I visited there office & told them we want paper accounts , they could not keep my wife's bank card details & nobody keeps out bank details except us & the bank & I do not trust the the bank to keep them & they could not do direct debit from our account . If they want to play these games there are plenty of other insurance co's around who will take out business. I also asked that they showed my in there system were this is not going to happen again. There are so many low life's out there sending spam accounts it is hard to know which ones are real & which ones are not.