Thread: NBN who's happy with theirs?

Indeed. There is no choice.

I changed from iinet to Telstra nbn and doubled my speed to a pathetic 26Mbps, which is listed on Telstra site as the minimum. For me with FTTN it's the max. For that I also had the pleasure of negotiating a price rise of $5 month.

Iinet we're hopeless. They fobbed me off for six months when I complained. Telstra at least gave me a new modem, sent a tech within a week to check my line in. BUT both blame NBN and have no power to change connection beyond my wall socket.

NBN are not accountable to anyone. Even my complaints to the ombudsman returned nothing. They and NBN said to take it up with my provider. The providers say there's nothing they can do.

What should I do? Bother my neighbours and rely on their largesse? ...or just not expect the internet to be any good and keep paying for a poor product because I have no choice?

Originally Posted by Zeros

...or just not expect the internet to be any good and keep paying for a poor product because I have no choice?

You could console yourself with the thought as to how much better off you are than your rural friends who have no choice except satellite, with derisorily small data caps, maximum speed of 25Mbps, latency of 600-1000ms, and only a few RSPs to choose from (None of the majors will touch satellite with a bargepole!).

Or you could do what these are told to do when they complain - move.

Hey JDNSW, yes I've been I their position many times over the years... in fact I was one of the early website adopters in remote WA in the 90's ....boy were pre-NBN dial up speeds woeful then! And agree not s whole lot has changed.

For the 'clever counntry' our networks are appalling. Yes people move all the time, especially out of dying country towns, partly because connectivity is so bad and it's difficult to run a business or organisation witbout good internet. Here in the middle of the city my max speed is still only 26Mbps!

...if I were going to move, it would be back to a remote town to get away from the virtual 'lifestyle'. 👍

Yes, it's a total stuff up. I think we've fallen to about 63rd in the world now. I had better internet in Thailand in the mid-90s - a totally reliable 100 mbs service.

I work for an ISP...... the whole NBN is a clusterduck

And as for the poor Skymuster Satellite users, yeah...not good at all data wise

The Copper Age was 3000 years ago.

FTTN is an insult to our intelligence.

Sydney Morning Herald Nov 20,2013:

"The union representing Telstra field staff says the telco's copper-wire network is "beyond repair" and "an absolute disgrace", casting new doubts over the federal government's plans to use it to deliver faster broadband in its mixed-technology national broadband network (NBN)."

Telstra's copper is 'nearly beyond repair' and 'an absolute disgrace': union

Well I have to report that the change over to NBN went without a hitch, last Friday.

After 6 months procrastination and finally being in town long enough to schedule it, I signed up again with iiNet. Truth be known I wasn't looking forward to the experience, having had my fair share of frustration with all the telcos over the years.

So within a few hours of calling up, I had an appointment booked to wire the house as I'm on HFC. Got the con note number email for the router 9pm in the evening and it was delivered to work before 8am the next day! NBN and their installer both called to confirm I would be home and installer installed the coax and NBN box, where I wanted, it out of the way in the top shelf of the pantry. Within a hour of him leaving the service was up (except for the phone which will take a week to port the number over). iiNet were pretty good with the email communication.

All I had to do was log into the router and change the wireless SSID and password and the 2 range extender/bridges I have on the network hooked up without an issue.

Speed wise I went for the mid range 25mbs plan and I'm hitting that in tests to the eastern coast and getting around 15mbs to Europe and the US. Previously the best I could get was 7-8 mbs. Plenty fast enough for me! And I'll also be saving $20/month on what I was paying previously.

So fingers crossed the phone number comes over without a hitch.

Cheers

Steve