Thread: NBN who's happy with theirs?

$49 Billion dollars so far on a lemon.... Complaints up 159%.... Not even half the Country yet connected - it is becoming a disaster of epic proportions.

Would be real good if we had glass to the door, but with the copper and radio, its crap when the grand kids come home from school. Stopped complaining as nothing comes of it. Should have stayed with ADSL.2 . have 4 TB but only get to use 1.6 in the month and have the high speed. Asked if we could have the ADSL back, they said we carnt DOWN grade the system ... MMMM. 30mbs is what we get, 200 in Iceland ? even NZ has better nbn than here..
Maybe a change in gov. might get us back on the right track, one can hope... They sent me a email asking what I thought when we had it put on....
never got a thank you !!! .. Said they should get their hardware up to scratch before they sell any more with big promises ...
Smile ..what else can you do .. Bob...

Originally Posted by TeamFA

Had NBN FTTN for about a month now. Speed maxed out at 25Mbps. Wanted to pay for and receive a 100Mbps, but due to a very long node-to-premises copper run length (as confirmed by the ISP during diagnosis), 25Mbps is the fastest I'll be able to get.

Was previously on ADSL1 - unable to get any faster, as the estate I live in was serviced by RIMs.

So the NBN is an improvement on what I had. Only paying slightly more per month, and unlimited download quantity before and after NBN.

However, my current speed is going to be the maximum I can get for a long, long time.

So - in my opinion - very poor effort on infrastructure provision, for a service that is going to be the best deliverable for a long time.

And don't get me started on privatisation of a national infrastructure...

You can get your connection upgraded to FTTH if you wish.
Individual Premises Switch | nbn - Australia's new broadband access network

Your choice.

Use the squeaky wheel syndrome - I've always got what I wanted from Telstra as I won't let them close the service ticket until it is. You just threaten to complain to the TIO (you should do this anyway) if their promises aren't met. Get them to call you back every day (this does work) until it's fixed. Chances are your ISP is limiting bandwidth in your area - because they are too tight to buy enough to cover all the plans they sell. It's a stroke of the keyboard for them to fix this - they just won't until they get absolutely sick of you. This could take weeks or months of daily calls, but they bank on you eventually giving up.

Originally Posted by Mick_Marsh

You can get your connection upgraded to FTTH if you wish.
Individual Premises Switch | nbn - Australia's new broadband access network

Your choice.

Not exactly. For a fee, they will prepare a quote. But the fee to prepare the quote is likely to be beyond your means (one number I have seen ran into four figures), And the quote may come back as "can't be done", as in the well documented case of a doctor in the Adelaide Hills fighting being relegated to satellite.

Originally Posted by JDNSW

Not exactly. For a fee, they will prepare a quote. But the fee to prepare the quote is likely to be beyond your means (one number I have seen ran into four figures), And the quote may come back as "can't be done", as in the well documented case of a doctor in the Adelaide Hills fighting being relegated to satellite.

So, is that doctor in the Adelaide Hills currently on FTTN? We need more information on his situation.
My experience is if you can run copper, you can run fibre. If this doctor can't get fibre I'm tipping he can't get copper, therefore, 3G/4G would be his next option. If there is no 3G/4G, then it's satellite.

Originally Posted by Mick_Marsh

So, is that doctor in the Adelaide Hills currently on FTTN? We need more information on his situation.
My experience is if you can run copper, you can run fibre. If this doctor can't get fibre I'm tipping he can't get copper, therefore, 3G/4G would be his next option. If there is no 3G/4G, then it's satellite.

He currently has ADSL, and the street is going to FTTN, but not to his place, apparently because his phone line is direct buried. And there is no wireless or mobile coverage because it is too hilly. He is objecting to being relegated to satellite in an urban (well, semi-urban) area because of the very low data allowances and high latency. To extend FTTN to his place would be very expensive.

See Consigned to Skymuster 7km's from the SA CBD - Pt 2 - “NBN” - Whirlpool Forums

To get the full flavour of how NBN works, you might want to read all 36 pages!

Originally Posted by JDNSW

He currently has ADSL, and the street is going to FTTN, but not to his place, apparently because his phone line is direct buried. And there is no wireless or mobile coverage because it is too hilly. He is objecting to being relegated to satellite in an urban (well, semi-urban) area because of the very low data allowances and high latency. To extend FTTN to his place would be very expensive.

See Consigned to Skymuster 7km's from the SA CBD - Pt 2 - “NBN” - Whirlpool Forums

To get the full flavour of how NBN works, you might want to read all 36 pages!

On his first post.

I receive a good 4g signal (Telstra) though, so may end up having to resort to that once my DSL service is disconnected.

I'll have a read of the rest of the thread later.