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Thread: computer freezing when opening office programs

  1. #1
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    computer freezing when opening office programs

    For some reason when ever i open a microsoft office program, be it word, publisher, excel whatever and it has an image or large table or something the computer freezes. I can move the mouse but cant click on anything. If i click the mouse button to many times it makes a beep sound and i loose everything, the lot freezes. I cant Alt+Control+Delete all i can do it hit the reset button.

    Any ideas?
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  2. #2
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    try doing the same thing in safe mode and see if it works, if it does it will be software.

    but as a general rule, if the 3 fingered salute gets you nowhere then you have a hardware problem.

    there are exceptions, usually video driver related...
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  3. #3
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    i have just done a complete re-install of office and no difference.

    I will try the safe mode thing
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  4. #4
    mike 90 RR Guest
    When windows gets old it seems to loose it's speed
    I have fixed these types of problems via
    (based on Win XP)

    1: Clean out all cookies

    2: Also defrag your harddrive

    3: Registry needs a tune up: (recommended)

    Down load a copy of "Glarysoft registry repair"
    It's a good safe registry program / free to use / but be aware that a lot of these type of programs can kill your computer so don't use anything you see. (I went through a dozen till i got this one)
    I use this one all the time & it never gives me grief / and it really does make a difference

    4: (Last resort) Reinstall windows / insert CD / chose repair
    If all else fails, just reinstall the windows disc for a new install. as you start the CD one of the selections will be to "repair" / Chose this method / all data drivers & all programs should be kept.(make sure your data / files / internet Email is backed up for safety) It should just rewrite the windows operating system

    Make sure you have the "Windows product key numbers" as you will have to type them to fire up the install

    Windows seems to lose & corrupt it's files over time

  5. #5
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    Quote Originally Posted by mike 90 RR View Post
    When windows gets old it seems to loose it's speed
    I have fixed these types of problems via

    1: Clean out all cookies

    2: Also defrag your harddrive

    3: Registry needs a tune up: (recommended)

    Down load a copy of "Glarysoft registry repair"
    It's a good safe registry program / free to use / but be aware that a lot of these type of programs can kill your computer so don't use anything you see. (I went through a dozen till i got this one)
    I use this one all the time & it never gives me grief / and it really does make a difference

    4: (Last resort) Reinstall windows / insert CD / chose repair
    If all else fails, just reinstall the windows disc for a new install. as you start the CD one of the selections will be to "repair" / Chose this method / all data drivers & all programs should be kept.(make sure your data / files / internet Email is backed up for safety) It should just rewrite the windows operating system

    Make sure you have the "Windows product key numbers" as you will have to type them to fire up the install

    Windows seems to lose & corrupt it's files over time
    Especially the older versions. When i was running 98 and sometimes 2000, if things started playing up all I'd do would be to take time out and start from scratch and reinstall windows over newly formatted HD. I don't seem to have too many problems with xp or server 2003 though. depends on how many programs you need to reinstall though...
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  6. #6
    mike 90 RR Guest
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    Try the registry program, sorts out most of my dramas

  7. #7
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  8. #8
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    Does it ONLY happen with office?

    With out further info I would guess at either not enough ram or faulty ram.
    Try opening several non-office programs at once to try and max out your ram.
    Try increasing you swap file to a couple of gig.

    Does it still crash with lots of programs running but without office?

    If it does not crash with lots of progs running forget what I said about ram and try this:
    uninstall Office, restart your computer !
    download, install and run CCleaner
    restart again
    reinstall office

    This is one of those elimination of the most likely to find the cause situations, keep us posted.

  9. #9
    JDNSW's Avatar
    JDNSW is online now RoverLord Silver Subscriber
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    Ditch Windows.
    MS Office is very demanding of resources, and apart from the above suggestions, it is possible that it is not frozen, but running a Word or Excel macro that is using all your resources, quite possibly one that was added to your computer as an unintended attachment to one of those Word documents someone sent you.

    John
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  10. #10
    mike 90 RR Guest
    Quote Originally Posted by JDNSW View Post
    Ditch Windows.
    MS Office is very demanding of resources, and apart from the above suggestions, it is possible that it is not frozen, but running a Word or Excel macro that is using all your resources, quite possibly one that was added to your computer as an unintended attachment to one of those Word documents someone sent you.

    John
    Thoughts on this subject

    If you just installed this program (office) and then all this happened then you most likely have a RAM issue

    (It can also make your video card outdated) Hence: Hardware problems

    Most "off the shelf" computers are sold with the bare minimum RAM

    The minimum amount of RAM, if you want windows to run "Office" is;
    Win 98 = 1gig
    win 2000= 2gig
    Win XP = 2gig
    Vista= 4gig

    Windows tries to use as much RAM as possible when running it's programs
    & the more you use & the more you stick in up-todate programs (office 03 upgraded to Office 07) the worse it gets

    Bill Gates: What happened to clean & simple?

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