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Thread: fix for freezing downloads

  1. #1
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    fix for freezing downloads

    Many of you who read this thread will think "what a dunce" but there may be some who it helps.

    For some time now I have had a real problem with downloads freezing and slow access. I have not been able to view any Utube videos as they always stopped downloading midway.

    I blamed Optusnet and they have had issues from time to time.
    Last night I decided to spend some time on it.

    I have a cheapo Compaq laptop running Vista Home basic, which I run through a Belkin Router and Speedstream modem to ADSL2 Optusnet , through Optusnet exchange equipment.

    Anyway, I did a speed check via ZD Net and found my speed was 300KBPS!!!!

    OK then I rebooted the modem and confirmed the correct settings for a router were installed. The reboot gave me 3000KBPS, which was ahem quite an improvement.

    So then tried to download a Utube link from this forum. Stopped midway.
    connected the modem direct to the computer and it downloaded. HMMMM.

    So went to the Belkin site and had a look. Didn't really give any clues on the site but gave instructions on how to access the router settings by typing 192.168.2.1 with no www or http.

    Went in and saw that firewall was enabled. Disabled firewall.
    Downloaded complete U tube video for the first time.

    Apparently the combination of Trend Micro Internet Security Pro firewall and the router firewall was causing the problem. Vista Firewall has been disabled all along and the Trend protection is on default.
    Hope this helps some other old duffer like me.
    Regards Philip A

  2. #2
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    Quote Originally Posted by PhilipA View Post
    Anyway, I did a speed check via ZD Net and found my speed was 300KBPS!!!!
    fairly realistic for adsl,

    Quote Originally Posted by PhilipA View Post
    OK then I rebooted the modem and confirmed the correct settings for a router were installed. The reboot gave me 3000KBPS, which was ahem quite an improvement.
    i'd recheck that, not a very realistic fgure on any broadband here in aus.

  3. #3
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    Just did it again and got 8000KBPS!!!
    Regards Philip A

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    go you good thing, heh
    you must be one of the few people in australia that actually get a decent connection

  5. #5
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    those speeds are realistic for ADSL 2
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  6. #6
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    Better than I often get on Optusnet cable. 1 bps isn't uncommon.

    Yep, one bit per second!
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    Maybe try turning on the router firewall and turning off the Trend firewall. Two reasons: First router firewall connects from initial contact with the internet and will protect all computers attached, as well as the router, second that the Trend firewall might slow your computer down a bit.

    Simon

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    Quote Originally Posted by PhilipA View Post
    Many of you who read this thread will think "what a dunce" but there may be some who it helps.

    For some time now I have had a real problem with downloads freezing and slow access. I have not been able to view any Utube videos as they always stopped downloading midway.

    I blamed Optusnet and they have had issues from time to time.
    Last night I decided to spend some time on it.

    I have a cheapo Compaq laptop running Vista Home basic, which I run through a Belkin Router and Speedstream modem to ADSL2 Optusnet , through Optusnet exchange equipment.

    Anyway, I did a speed check via ZD Net and found my speed was 300KBPS!!!!

    OK then I rebooted the modem and confirmed the correct settings for a router were installed. The reboot gave me 3000KBPS, which was ahem quite an improvement.

    So then tried to download a Utube link from this forum. Stopped midway.
    connected the modem direct to the computer and it downloaded. HMMMM.

    So went to the Belkin site and had a look. Didn't really give any clues on the site but gave instructions on how to access the router settings by typing 192.168.2.1 with no www or http.

    Went in and saw that firewall was enabled. Disabled firewall.
    Downloaded complete U tube video for the first time.

    Apparently the combination of Trend Micro Internet Security Pro firewall and the router firewall was causing the problem. Vista Firewall has been disabled all along and the Trend protection is on default.
    Hope this helps some other old duffer like me.
    Regards Philip A
    Have you checked if there's any firmware updates for your router? I have an I.T. background and used to have a tendency to apply updates, especially if there's a list of fixes, however it can sometimes bite you in the bum - after applying later firmware versions to mine, apps like MSN and P2P download programs regularly drop out.

    So if you're tempted to update your firmware be sure to make a backup of the existing version.

  9. #9
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    Try lowering the MTU down to 1400 on the computers/router see if that makes a difference

  10. #10
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    Quote Originally Posted by abaddonxi View Post
    Maybe try turning on the router firewall and turning off the Trend firewall. Two reasons: First router firewall connects from initial contact with the internet and will protect all computers attached, as well as the router, second that the Trend firewall might slow your computer down a bit.



    Simon
    Quote Originally Posted by Distortion View Post
    Try lowering the MTU down to 1400 on the computers/router see if that makes a difference

    PhillipA , there is some very good advice here.

    Enable the Router Firewall and disable Trend Micro Firewall , see if you can still download youtube "Vids"



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