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Thread: snow leopard and tpg mail

  1. 3rd September 2009, 07:13 PM #1
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    snow leopard and tpg mail

    you wouldn't believe it but there is a hiccup with with the new OS

    i can receive emails but cannot send

    its a know problem, been on the phone for 15 min trying to get it fixed, the help dude is talking an engineer
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  2. 3rd September 2009, 07:23 PM #2
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    apple have given me a temporary fix that i have to do each time i restart the computer

    have to wait for a permanent fix

    any other apple users using tpg mail?
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  3. 3rd September 2009, 07:42 PM #3
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    Very nasty. Have no fear they will fix it for you soon.
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  4. 3rd September 2009, 07:47 PM #4
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    Actually I just can't help myself.

    That is a bit paw what they have done to you Weeds.
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  5. 9th September 2009, 08:06 PM #5
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    my mac mini is the first computer i have brought from new and although everybody mentioned they just work well mine must have been the odd one out

    over the last few days since upgrading

    parental control stopped working
    very slow changing between account
    the curser would change to a spinning rainbow stopping you from clicking

    after 2 or 3 calls to support (which by the way is excellent a real person in australia) it now appears to be all good, we downloaded some updates, changed a few setting etc etc etc

    changes between accounts quickly
    no more spinning rainbow
    restarts very quick
    i can send and receive emails
    i can restart the computer and email setting stay put

    hopefully no more issues
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  6. 9th September 2009, 08:46 PM #6
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    In hindsight I shouldn't have told you to upgrade straight away! I'll wear that.

    Interestingly I haven't re-booted mine since she came up after the upgrade.....

    -powerbook58-2:~$ uptime
    21:45 up 5 days, 12 mins, 3 users, load averages: 1.08 0.90 0.81
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  7. 13th September 2009, 02:20 PM #7
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    Quote Originally Posted by weeds View Post
    apple have given me a temporary fix that i have to do each time i restart the computer

    have to wait for a permanent fix

    any other apple users using tpg mail?
    My wifes new mac book is having exactly that problem. Can you let me know what you had to do to fix the problem?
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  8. 13th September 2009, 08:45 PM #8
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    Quote Originally Posted by XSiV View Post
    My wifes new mac book is having exactly that problem. Can you let me know what you had to do to fix the problem?
    2 options

    mail-preferences
    out going mail server should have mail.tpg.com.au:username (your wife's)
    click on the button with the up and down arrows
    click edit SMPT
    option 1
    click use custom port and enter 25 (I used this for a week or so) you will need to reset this everytime you restart the computer
    option 2
    click use default ports
    click authenication
    click password
    enter user name
    enter password
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  9. 13th September 2009, 09:49 PM #9
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    I noticed in 10.6.1 there were some mail fixes. I'm not sure if this will sort this problem though.
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