ADSL 2+ Drops out in the wind and rain

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Originally Posted by Tombie2

4. Change line mode to Hi Reliability...

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what he said ^^^^

plus everything connected to you telephone line must have a filter, inc, fax, modems etc

if you have more than 3 telephones (inc modems, fax's or whatever) you will get issues

check your telephones REN value, most lines are capable of running 3 phones that have a value of 1, eg 1.5 if thats the case only 2 phone will work properly.

although its a PITA un-plug all telephone appliances for say 1 day to see if you get drop outs.

try (if you can) to ensure your modem runs for the first socket in you house, most sockets are connected in series you want the first one for best connection, if that makes sence?

ensure the cable from socket to modem/router is as short as possible and if need be new, only cost a few bucks

if you get drop out every few mins turn off your fire walls for a little while just to make sure, dont for get your router might have one built in too.

do you use Naked DSL (ie phone & internet on one line) ?

have you checked your connection has not been capped and your trying to dl too much stuff at once?

have you tried a different browser eg firefox?

Not an issue for the laptop. did your mean your laptop does NOT drop connection vut your desktop does?

one last thing its quite common for DSL connections to be disrupted during storms, not rain really but storms with lightning, its usually recommended to turn your computer and DSL equipment off during storms to prevent damage so disruptions is quite likely and to be expected

hope some of this helps

As has already been said you should have your router at the first point. This will make sure you get the best signal possible to the router and should stop interference from other handsets.

You will also be better off with a central filter - this way only the router (when set up correctly) has the ADSL signal and the rest of the extensions are already filtered so no need for extra in-line filters.

Andrew

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Originally Posted by HangOver

what he said ^^^^

plus everything connected to you telephone line must have a filter, inc, fax, modems etc (phones only - all filtered)

if you have more than 3 telephones (inc modems, fax's or whatever) you will get issues (3 phones and the ADSL2+ modem)

check your telephones REN value, most lines are capable of running 3 phones that have a value of 1, eg 1.5 if thats the case only 2 phone will work properly. (no idea what this is)

although its a PITA un-plug all telephone appliances for say 1 day to see if you get drop outs. (did this and the problem continues)

try (if you can) to ensure your modem runs for the first socket in you house, most sockets are connected in series you want the first one for best connection, if that makes sence? (not possible to move the PC but will get a WIFI card or USB and move the modem to the first socket which is in the kitchen - closer to reset when needed)

ensure the cable from socket to modem/router is as short as possible and if need be new, only cost a few bucks (is only 1m long)

if you get drop out every few mins turn off your fire walls for a little while just to make sure, dont for get your router might have one built in too. (will try that)

do you use Naked DSL (ie phone & internet on one line) ? (?? there is a filtered phone on the ASDL line - but was disconnected during the test and the line still played up)

have you checked your connection has not been capped and your trying to dl too much stuff at once? (not an issue)

have you tried a different browser eg firefox? (I use firefox - sometimes IE doesn't seem to be an issue)

Not an issue for the laptop. did your mean your laptop does NOT drop connection vut your desktop does? (the PC is currently connected to the modem via ethernet cable but the laptop is via wireless to the router - when I move the modem I will set the PC up wireless as well)

one last thing its quite common for DSL connections to be disrupted during storms, not rain really but storms with lightning, its usually recommended to turn your computer and DSL equipment off during storms to prevent damage so disruptions is quite likely and to be expected (wind and rain is the culprit - ADSL2+ drops out but not the phone)

hope some of this helps (yes - great stuff thanks)

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I do not believe the problems are anything inside the house (will still check everything though) as the setup has been in place for a while and been on ADSL2+ for about 2 years. There are no problems in good weather - problem only arises in rain and for the following few days - I suspect there are some telsra pits between me and the exchange that fill with water. However voice on the line when ADSL has dropped out is OK - no crackles.

Thanks for the help

Cheers

Garry

you may need to go back to ADSL 1 and try that - yes it's slower but it;s better than no connection at all.

Moved the modem to the primary line and keeps on dropping out.

I do not know how to change the modulation to G.dmt and am waiting for advice from the modem manufacturer.

Guess it is something I have to put up with:(.

Garry

you could ask Telstra to check your line outside?

If it has a fault they will fix it free but if there is no fault found you will have to pay a fee. Not sure how much it is though; around $100 if I remember rightly.

The problem is they rarely find anything wrong with the line where the phone still works and you are not with their Bigpond ISP.

Garry

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Originally Posted by abaddonxi

<snip>
Find the one that is of a decent size but has small complaints.

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Internode ?? :whistling:

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Originally Posted by rick130

Internode ?? :whistling:

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Yup.:D

All fixed - I hope.

I do have crappy lines that work OK for the phone but when it rains the noise pushes it outside the limits for ADSL2+ modulation.

Today I managed to change the modulation from ADSL2+ to G.dmt and is now fixed - no dropouts since the change.

I have no idea how this works but it seems to have done so.

Thanks to everyone for your comments.

Garry