Thread: ADSL 2+ Drops out in the wind and rain

Yep, I've also noticed some loss in quality in wind and rain.

As it was explained to me, ADSL2+ is very susceptible to any line quality issues.

I found significant quality improvment after removing all telephone wiring in the house other than the line that runs to the first plug in the house. It's not the filtering, I think it's the resistence and joins in the in line.

Usually extension wiring is wired double-up so it's easy to run a test and just unhook the extension wiring temporarily.

Auto reconnect is usually an option in the modem/router setup page.

Thanks for that - but not feasible to remove other telephone wiring. The technology should be able to cope with telephone extensions as they are a fact of life.

I will check the settings on the modem to see if I can set it up to auto reconnect.

I am getting fit running up and down the stairs resetting the modem every few minutes.

Cheers

Garry

I think the extensions vs speed thing is not far off hotting up the car. It'll go with them there, but if you're trying to squeeze the last drop of speed out of it...

You should be able to log into the modem/router remotely and reset it from your computer - the address should be in the manual, or if you check your network settings it's the gateway address - 192.168.0.1/10.0.0.1, or similarly formatted address, copy it into the address bar of your browser, and the menu page should come up.

The ADSL still operates over the years old copper wire system. It really is pushing the copper lines to the limit and they need to be in perfect condition for it to work properly.
Sometimes there'll be a break in the insulation of the wires and when they get wet there will be a short to ground. This can be heard on the phone ( if you still have it connected ) by static and crackling.
If this is the case they need to isolate and fix the fault with the copper. They probably not picking up the fualt because they don't check it during wet weather.

The water in the joint thing could be a problem too.
There will be multiple pits and/or pillars between you and the exchange, depending on how far away you are, and every joint is a potential problem.

I stopped to have a chat to a local tech the other day (and bludge a new wall plate ) and he was a fixing a pit of dodgy connections, one of them mine !
He told me that he'd found the pit at the river crossing several hundred metres away was full of water too and contractors were supposed to turn up this week to replace the entire pit and all connections.
This was just two pits within 250m of each other, 1km from my house and 7km from the exchange. I can't remember how many pits and junctions are between there and the exchange, but it's a few.

It has started raining again and the dropouts have increased.

I am going to move the modem/wireless router to the main line and buy a usb wifi dongle so my PC can still be connected to the router. Not an issue for the laptop.

If the problem continues - I will start hassling Telstra about the line but I guess I know what the outcome will be as they have no customer focus at all.

If it wasn't so expensive I would just change to a mobile net work based system and bypass the copper cable all together.

For the past six months I've been using an ISP that resells Telstra ADSL2+, shocking poor connection, and I know how bad it is, I'm the same distance from the exchange as last place, modem tells me it's connecting at 19Mbps, same as last house, but what I get is about four, on a good day.

Two visits from Telstra techs, I was threatened with a hundred dollar plus charge if the fault was anything after the wall socket.

Nothing wrong with the line or my gear, the ISP is doing something sneaky.

I keep planning to churn to something better but the close to double difference a month for the same Telstra wholesale is yet to convince me.

If you want to find the right ISP, go to the Telecommunication Industry Ombudsman website and find the report they publish on ISP complaints - Telstra and Optus in the tens of thousands. Find the one that is of a decent size but has small complaints.

1. Different routers suffer differently.... Billion are very good, netgear nearly so.. Other brands can have poor stability etc..

2. Extensions are a fact of life.. YES...
BUT... A correct install will have a dedicated splitter/distribution box where the line enters the building. This greatly improves stability and line speed.

3. Odd, but assuming u have a line entering at roof level, check the covers still on it where it meets the house, and that a spider hasnt taken up residence.

4. Change line mode to Hi Reliability...