I assume that the door has been successfully unlocked ie the button is up on the problem door? if it is, then what can happen with the actuator to prevent the door opening is that the vertical rod from the outside door handle to the actuator has either got stuck or got out of adjustment, which means when you pull the door handle the arm on the actuator will not recieve it's full travel and so the door catch will not be released. A work around is to disconnect the vertical rod from the external door handle to the actuator and push down the arm on the actuator to open the door. I've only done this with the trim removed though.
Let us know how you go.
Cheers
Simon
Cheers
Simon
2003 D2a TD5, ACE, SLS, Vienna Green.
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