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31st December 2013, 03:42 PM
#1
Transfer Output Seal
Decided to replace the Transfer Output Seal to try and solve a leak.
Ordered the parts online on Monday 30th January, they were delivered on the Tuesday morning at 7:53am - What brilliant service.
At lunch time got stuck in and right at the last moment, when the Propshaft was off and all was ready realised that I had ordered the wrong seal. In a panic - as I am supposed to be heading out to SA on the 2nd I sent the vendor an email - this is the good part of the story - he tracked me down via the white pages, phoned me, and then decided to drive down to where I live - about 40 minutes to hand deliver the part to me.
Brilliant service at a busy time of the year - so a shout out to Mario from Roverlordoffroadspares
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1st January 2014, 03:56 PM
#2
It was a pleasant drive to the seaside, you tend to get sick of looking at gum trees every day. The sea air did me good, should have hooked the boat up as there were hardly any one on the bay.
It was nice to me you in person also. 
Cheers,
Mario &
Heather
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1st January 2014, 04:03 PM
#3
Great Service
Great service - you'll remember this for years. Well done Mario.
I had a the wrong CV joint for a Hilux supplied once from another vendor, emailed the vendor on a Sunday, got a reply within 30 minutes and the new correct part by Tuesday midday. Small business wanting repeat business. Still use them today, some 4 years later.
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