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Thread: Be aware That FPR may not include the oring ERR6761 .

  1. #1
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    Be aware That FPR may not include the oring ERR6761 .

    I bought a Britpart FPR for my 2002 TD5 EU3 from LR Direct a couple of weeks ago.

    When I checked the contents of the package I found no Oring to sit on the fuel strainer which should be replaced when you replace the FPR.
    I emailed LR direct with the news which they claim they never received.
    A second email a couple of days ago was answered and they then emailed Britpart who responded .


    I have liaised with Britpart and they havereplied with the following point:
    “Please could you confirm where your customerbelieves the O Ring should be? This part comes in direct from our supplier thenwe box and label them up.
    We don’t add or take off any parts."
    Our suppliers have cheked their stock of theseparts and they have also provided us a photos of the part confirming that thispart doe not have the O rings.
    However, could you kindly let us know wherethis O ring should go and we will take this up with our suppliers.
    I hope the above information is sufficient foryour needs.
    So I have replied where it goes.
    It sure shows a poor understanding of their product IMHO.
    The annoying thing is that for the want of a 40P retail o ring I have to spend $12 including freight to buy one locally.

    BTW , I was quite impressed with the apparent quality as it uses a Bosch regulator . I really bought the complete thing to get the hose at it was not much more for the complete regulator from LR Direct than to buy a hose locally.
    Regards Philip A

  2. #2
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    The genuine one does not come with the gasket or the oring
    It doesn't leak oil, Its sweating power

  3. #3
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    If you had bought locally say from Mario you would have got your 40p o ring with out any extra charge or hassle and had the peace of having local warranty claim god forbid

  4. #4
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    Quote Originally Posted by rangieman View Post
    If you had bought locally say from Mario you would have got your 40p o ring with out any extra charge or hassle and had the peace of having local warranty claim god forbid
    Agree. Mario is great to deal with. I've had a parts warranty with Mario. He made it very easy for the claim.
    It doesn't leak oil, Its sweating power

  5. #5
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    I have recently fitted 2 fuel pressure regulator repair kits and they both came with the oring easy fix and at $66 delivered it's a lot cheaper than replacing the unit for around $300 as the housing seldom fails
    have a good one :D ken :wasntme:
    MY07 L320 RANGE ROVER SPORT MORE GOODNESS TO COME
    MY03 D2A TD5 EXTRA GOODIE ENHANCED :D now parting from life
    1996 D1 300TDI GONE
    08 ford ranger c/c
    WRECKING DISCOVERY 2
    PM ME FOR WHAT YOU ARE LOOKING FOR

  6. #6
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    I have recently fitted 2 fuel pressure regulator repair kits and they both came with the oring easy fix and at $66 delivered it's a lot cheaper than replacing the unit for around $300 as the housing seldom fails
    Thanks Mate.
    I have already rebuilt my FPR with a kit ( without the actual regulator) about 4 years ago and still no leaks.
    I really bought the full FPR from LR Direct as next time I need to replace the rubber hoses as a guarantee that they do not rupture as has happened to several posters.
    The full FPR from LR Direct was not much more than the local price for the hoses, so I bought it anticipating GST to be applied on July1 2017 along with some new bump stops and a new burper for the air cleaner. Now GST is not being applied until 2018 then I can buy some more stuff as spares like maybe that Watts linkage assembly which is SOO expensive.
    Regards Philip A
    BTW I think Mario is terrific also . I buy from him when possible but sometimes LR Direct have specials that cannot be ignored like in the $200s for a VDO fuel pump.

  7. #7
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    Quote Originally Posted by PhilipA View Post
    Thanks Mate.
    I have already rebuilt my FPR with a kit ( without the actual regulator) about 4 years ago and still no leaks.
    I really bought the full FPR from LR Direct as next time I need to replace the rubber hoses as a guarantee that they do not rupture as has happened to several posters.
    The full FPR from LR Direct was not much more than the local price for the hoses, so I bought it anticipating GST to be applied on July1 2017 along with some new bump stops and a new burper for the air cleaner. Now GST is not being applied until 2018 then I can buy some more stuff as spares like maybe that Watts linkage assembly which is SOO expensive.
    Regards Philip A
    BTW I think Mario is terrific also . I buy from him when possible but sometimes LR Direct have specials that cannot be ignored like in the $200s for a VDO fuel pump.
    The discount price is of no help when you have a warranty claim and your savings are sucked up by return postage costs or phone calls to oversea`s suppliers .

    For the sake of a few dollars when something goes pair shaped it is just not worth it .

    In saying this i have bought from over sea`s in the past knowing full well if there was a issue id be more out of pocket that the saving is worth.

    As a rule when i and if i buy from oversea`s it is a OEM part and it is usualy something that is hard to source here
    Honestly if we dont support Vendors here or sellers in Australia it wont take long for the lads oversea`s to realise that they have a monopoly and your savings will be slim pickings + exy postage .
    I went through something similar with a FPR not too long ago and the price locally was not silly exhorbitant high enough to worry about a couple of dollars saving plus i had the peace of mind of the o ring supplied and support if needed locally

  8. #8
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    For your amusement I have copied below the I hope final exchange of emails with LR Direct.
    I have to say that I have found them a very good company to deal with.

    Hi Tim
    Thanks for all your work on this.
    I gave up a while ago expecting a sensible reply from Britpart.
    They are correct in saying that Land Rover do not include a gasket and Oring, but they supply the gasket but not the oring.
    This is pretty inconsistent.
    My point is that for the sake of 40P they should include the oring seeing they include the gasket.
    Then the kit would be complete so that someone buying it could then go ahead and fit the new Fuel Pressure Regulator without having to buy extra parts.
    Their response to you sounds like what I expect from a Civil Servant not a marketing company.
    You must be a big if not their biggest customer so put some pressure on them and then maybe eventually they will react. It cannot be that hard to change.

    Regards Philip A

    From: Returns [mailto:returns@lrdirect.com]
    Sent: Tuesday, June 27, 2017 9:01 AM
    To:
    Subject: Re: Missing o ring part Number:LR016318G

    Subject: OrderNo: 149450 -(missing O ring ERR6761) - 26/06

    JUN 26,2017 | 12:00AM BST
    Returns replied:
    Dear Philip,
    I have receievd a feedback from the supplierand they have confirmed the following pionts, and I quote," My reply wasto confirm which seal was missing is to establish if we have a defective part /stock issue. Reading your customers comments below I believe that your customeris talking about the rubber seal highlighted in the attached as number 6. Thisseal does not come supplied with this part and this is how Land Rover alsosupply this part.
    We also include item number 4 (MSX100080 –MSX000010) with this part but Land Rover does not.
    If the required seals are needed (number 6 ) Ibelieve the item number is ERR6761 as previously stated below but pleaseconfirm with our sales depart".
    Therefore, I can confirm that O ring does notcome with this part.
    Kind regards
    Tim Saurara
    Returns Department
    LRDirect



    __________________________________

  9. #9
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    I fell foul of this after getting a new gasket from LandRover yesterday to replace my FPR with a spare. Rather than go through the hassle of getting the 'O' ring I replaced the FPR with the 'O' ring that was already fitted to the head without disturbing it as it was sitting nice and proud. I am not anticipating any problems.

    Nick

  10. #10
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    The FPR I purchased from a local supplier came complete with gaskets and that little "o" ring that's under discussion. ( thanks Mario) Be aware That FPR may not include the oring ERR6761 .
    LROCV member #131
    1999 build D2 TD5 Auto, Mantec snorkel, 2" LRA spring lift, ARB on board air, Ashcroft ATB, CMM air ram CDL shifter, swag & gold pans ....

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