Originally Posted by
surfingooner
Thank you all, I spoke with Perfect Panels this morning and got the good feeling needed they know their stuff with Land Rovers. The insurers ok with it, so arrives there tomorrow and will then be assessed.
i will try and get to Glen Iris on FrIday and introduce myself, always like some face to face contact. Went thought the options with the insurance company and if in their opinion it is not worth repairing, then I negotiate with the assessor on a reasonable value. However, if they deem it a write-off in the sense that it is not roadworthy, then It goes to pickles and I have to buy at auction. The insurance company said they have had problems where people have put unroadworthy cars back on the road, had anther accident and they have ended up being sued for it. Seems reasonable enough to me. Anyway, I don’t think it will come to that.
Not sure if it is the done thing to mention insurers, but I have stuck with this one for a few years as they have great customer service, always speaking to Aussies in Australia. I also happen to work for another insurer and our claims dept has been off-shored to the Philippines, no offence to the people’s of the Philippines, they are like lovely people when I go there, but I like to deal with people who can make decisions on the spot. To date they have been great and made the whole process easy. To hire a Prado one way from Albury to Melbourne for 24hours cost $800 !! Talk about day light robbery, but they were the only company that would do it. I am in the wrong game !!! So they date the insurer has paid for the hire car, diesel, and recovery truck to collect the car and bring back to Melbourne, I could not ask for more. Thanks for all the feedback as always, what would I do without this forum. I will keep this link going with how it all finishes up. Cheers, Matt.