Never EVER am I going to a dealer again!!!

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Originally Posted by ozscott

But don't you know...its a great brand. German engineering. Cheers

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And they don’t lie about things!


Ze varranty is expired, ze pump WILL cost 12 grand.

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Originally Posted by Grumbles

I was waiting to pick up my Jeep whilst it was being serviced at a multi franchised dealership and watched a very distraught travelling retired couple remonstrating with the service adviser over the replacement cost of an Audi fuel pump. The car was just out of warranty and Audi wouldn't help with the cost - no good will - the pump was $12G.

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I know personally at least three private (non-dealer) mechanical service and repair shops that will not book in an Audi. Why? They are a "PIA", "trouble on wheels", "don't need the aggro", "prefer an easier life without fighting customers over the account". These shops do not book in Ford/Mazda Ranger late models, Citroen, Peugeot, Renault, some Volvo and Benz models, most Chinese and some Korean. One guy has a framed A4 list on the counter at reception listing the makes and models they do not work on. I asked him about the all electronic singing and dancing Discos and RR's. He says they are not TOO bad but see your bank manager first.

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Originally Posted by scarry

Our work vans have gone to the local Toyota dealer for every service over the last 10 yrs or so,never had an issue.

And their labour rate is around 60% of the local LR stealers rate.

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The Toyota dealers I take my work Hilux to charge only $5 less an hour than the Melbourne LR dealers. Thankfully it's not my vehicle and I don't have to pay...

The Toyota dealership here charges much more for labour than the LR workshop and it takes weeks to get anything booked in, They would be my very last choice to get anything done on the wife's Hilux.

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Originally Posted by Markf

Get halfway home and the car dies. Wouldn't idle. Can't restart. Nothing.
Plugged in trusty Nanocom and no faults logged. Tried a purge cycle (foot flat to the floor 5 times) and still nothing.

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A little bit of an update. This was a simple head replacement that was done on 15&16 March and it's now 19 Apr.
After the sudden failure to proceed on 17 Apr they have spent two days faffing around and got precisely nowhere.
Apparently they've opened the ECU and found it clean, They've cleaned the red plug which was already pretty clean. They've called me and told me that the injectors were no good. (What all 5 of them!!!) They've called me and told me that they're replacing the fuel pump as it's not delivering the correct pressure.
Then they called me tonight at around 6.00pm and told me that the car was on a test drive and that it's OK and I should hot foot it over to the dealer to pick it up. Got about 5 minutes up the road and got a call telling me don't bother - it's just conked out again.
Now I'm left with no car to head of to the NT in despite them being told repeatedly that me having the car back on or before 19 Apr is not negotiable.

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Originally Posted by Pedro_The_Swift

I think the trouble with dealers is that all LR D2 trained mechs have moved on to their own business or have become Qty surveyors----

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They probably have but a head change with a workshop manual and the correct tools is a simple affair.
I would've done it myself but have mobility issues and no space here.

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Originally Posted by garrycol

Sorry to hear your pain but why would you take such an old car (yes D2 is now old [bigsad]) to a dealer. They will have no experience with your model these days.

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Yes, I know a D2 is old. I consider the D2 being the last of the "simple" Land Rovers and thus far it's demonstrated that. Easy to look after and service and as reliable as a clock.

When I was looking for a 300 Tdi D1 or a D2 Td5 I was searching for a car that had been well looked after, was of reasonable mileage (<400k km) and had a great service record. The car I got fitted the bill and the previous owner was very honest. He told me the price was kept as low as possible as he suspected that the gearbox was on the way out due to the car being used to tow horse floats (full and empty) for its whole life. Factoring in the cost of a gearbox and clutch it was on a par with another that I was looking at in QLD.

So, yes it's old and it's a LOT simpler than a D3 (which I briefly considered).

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Originally Posted by strangy

Barrow loads of cash aside.
If you get to Hamilton Downs, Alice Springs has a very good LR dealer with good TD5 knowledge.
...and, I have a Nanocom and some knowledge/ability to assist /share if you get stuck.

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I already have a Nanocom thankfully[bigsmile1]

When we get to Hamilton Downs I'm going to organise the aforementioned LR dealer in Alice to give it a good going over.[bigsmile1]

Failing crankshaft position sensors often work when cold but fail when hot. The sensor's output can be checked while cranking using diagnostics and a spray with cold water can make a hot failed one work for a short while as a rudimentary roadside test.

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Originally Posted by Homestar

The Toyota dealers I take my work Hilux to charge only $5 less an hour than the Melbourne LR dealers. Thankfully it's not my vehicle and I don't have to pay...

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Actual rates are $220/hr for LR

Toyota went up last week to $143/hr for retail customers,we do get it slightly cheaper as we have a fleet rate,as your company probably has.

And in our game,if we get $95/hr we are doing well...

FWIW,my LR Indi charges $130/hr and does an excellent job

I recon the dealers have different rates depending on location.

And quality of workmanship is just luck of the draw,depends how good the techs are.

The LR dealer Tombie uses seems to be the best around,with prices and workmanship.