What's in an engine mount?

A couple of years ago i bought a set of genuine mounts of Evilbay. The seller is a pretty well known seller from overseas, saved about $20.00 on buying genuine from Australia. Anyway they arrive and shock horror they were a generic brand. When i sent the seller an email containing pictures of what he supplied compared to genuine mounts , with LR Markings. The reply back was along the lines we cant be held responsible for what our supplier sends out. Send them back at your cost and we will see what we can do. Saved $20 bucks cost me another $500 ( Estimate) After changing the mounts twice within 18 months after buying oem, genuine only for me worth the money and so much better.

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Originally Posted by 4bee

What would one pay for that thing? Six figures?[bigsmile1]

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Mine were $220 each (genuine LR parts) in Jan 2018 from landyBitz in QLD.
The old ones were the originals (I assume), with 225,000 km on them.

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Originally Posted by Bazzle218

A couple of years ago i bought a set of genuine mounts of Evilbay. The seller is a pretty well known seller from overseas, saved about $20.00 on buying genuine from Australia. Anyway they arrive and shock horror they were a generic brand. When i sent the seller an email containing pictures of what he supplied compared to genuine mounts , with LR Markings. The reply back was along the lines we cant be held responsible for what our supplier sends out. Send them back at your cost and we will see what we can do. Saved $20 bucks cost me another $500 ( Estimate) After changing the mounts twice within 18 months after buying oem, genuine only for me worth the money and so much better.

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Send them back at your cost and we will see what we can do.

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Bloody hell Baz, they had you by the nuts there. ie. Send them back at your cost & either they did nothing or replaced them & if nothing then no credit, & up to you to pay freight back again to Oz or leave them in the UK.

Still, lesson learned I would assume.

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Originally Posted by Bazzle218

A couple of years ago i bought a set of genuine mounts of Evilbay. The seller is a pretty well known seller from overseas, saved about $20.00 on buying genuine from Australia. Anyway they arrive and shock horror they were a generic brand. When i sent the seller an email containing pictures of what he supplied compared to genuine mounts , with LR Markings. The reply back was along the lines we cant be held responsible for what our supplier sends out. Send them back at your cost and we will see what we can do. Saved $20 bucks cost me another $500 ( Estimate) After changing the mounts twice within 18 months after buying oem, genuine only for me worth the money and so much better.

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Had a similar experience when I had to unfortunately buy from os and found they also drop ship as they don't carry stock, had a kit sent to me which was missing a part and complained to them , I said I would keep what was sent and just wanted a discount on the part that was missing. The reply was ok, we can do that but I will have to wait until their suppler reimburses them first and that could take months. I replied to them telling them that that was nice way for a large company to operate, and the few $ involved could come out of their petty cash. They then fixed it to my satisfaction.
Another time I had to buy something that was unavailable to me. A sensor, their web site lists Different specs and price options, the first sensor was sent as a generic part and failed, I order a so called oe part and paid top dollar and when it arrived it was the exact same identical ****ty part but in a different box.
I contacted them again and complained I got the same part but paid a lot more this time and their excuse was , They cant control what their supplier sends out

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Originally Posted by Roverlord off road spares

They cant control what their supplier sends out

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But they can control what they send out, and as the seller it was ultimately them that sent it without checking at the very least by using drop shipping.

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Originally Posted by Bazzle218

A couple of years ago i bought a set of genuine mounts of Evilbay. ...
Send them back at your cost and we will see what we can do.

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For future reference, if discussions with an E-bay seller go down that route, open a "Not as described" dispute with E-bay. It's not an onerous process and it generally pokes the sellers into action.
The best part is if the seller continues to be recalcitrant, E-bay will invariably side with the buyer.

Insist they pay the return shipping, by either providing you with a tracked return label or you getting a quote for tracked return shipping and they paying for that up-front.

Read the E-bay buyer protection page, know your rights and insist on them. Firmly if required.

It makes dealing with crappy sellers so much easier.

On topic, those mounts look very much like the hydraulic mounts Volvo used for years. Again, the pattern parts were cheaper, but inferior in so many ways compared to the branded but expensive ($200/piece) originals.

It seems to be a bit of a weird, one sided & unfair system imho.

The "bits" appear to never go to the sellers premises at all, so how in the hell can they send said "bits" out without inspecting them for correctness & damage & then make it the purchaser's problem & on top of that want the purchaser to pay to send them back if they ain't right & then penalise them if it isn't as described? Got to be a better more just way of doing business, but as usual they have us Colonists by the balls & just need to squeeze them until they hurt.

I have a mental picture of a bloke with a Laptop/I -pad sitting at his kitchen table having a brew & churning stuff out wildly with bugger all overheads. Talk about the "Paperless Office", the only wear & tear would be to a kitchen chair.

No doubt some of my OS orders have gone through this system but quite frankly while I suspected this may have been the practice I never had a problem that I can recall.

One well known UK LR Parts joint actually doubled up on an order but "honest 4bee" advised them & the cheeky bastids wanted the 2nd order returned. Bloody cheek! [smilebigeye] It wasn't an expensive order & I wouldn't have thought the costs of posting it back would have been worth it. I suppose the Stock sheets had to line up at the end of the day. This would also explain late deliveries I assume.

Don't even start me on Excessive Postage Charges.[bigsad]:mad:

As an answer to the topic title i found this

Attachment 157379

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Originally Posted by LyleC

Mine were $220 each (genuine LR parts) in Jan 2018 from landyBitz in QLD.
The old ones were the originals (I assume), with 225,000 km on them.

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I’m on 290 and haven’t done engine mounts. Not noticing any weird shakes or noises but if it helps soften hard ride over tarmac bumps then it’s prob time. Assuming there’s 4 to do, what’s the estimate for mechanics time?

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Originally Posted by will_f

I’m on 290 and haven’t done engine mounts. Not noticing any weird shakes or noises but if it helps soften hard ride over tarmac bumps then it’s prob time. Assuming there’s 4 to do, what’s the estimate for mechanics time?

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Shock absorbers?
engine mounts will not soften hard ride over tarmac bumps.