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Thread: Difference between Nanocom and Faultmate

  1. #1
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    Difference between Nanocom and Faultmate

    Hi

    Can anybody tell me the difference between the Nanocom Evo 2 and the Faultmate MSV 2 Extreme? I know I'm not the first person to ask.

    Blackbox refuse to tell me! (So European!)

    I've copied my email exchange with them below - it defies my imagination.

    -----Message d'origine-----
    De : BBS Info - Colin [mailto:info@blackbox-solutions.com]
    Envoyé : jeudi 6 septembre 2012 21:10
    À : Mark Harding
    Cc : info@blackbox-solutions.com
    Objet : RE: difference between the nanocom evolution and faultmate msv-2 extreme ?

    Hiya Mark

    Then i must suggest you read them again, as the Faultmate is not a single
    vehicle licence unit only and the differnce between MV and SV licencing
    that this unit can be licenced in, is is made very clear in it's
    documentation.

    warnmest Regards

    Colin

    -----Message d'origine-----
    De : Mark Harding [mailto:mark.harding@artsabout.org]
    Envoyé : jeudi 6 septembre 2012 20:50
    À : 'info@blackbox-solutions.com'
    Objet : RE: difference between the nanocom evolution and faultmate msv-2 extreme ?

    I had already read them before sending my email.

    I read them again, just in case.

    They don't even make the difference of faultmate being apparently a single-vehicle licence and nanocom not being vehicle specific.

    I'd really like you to just tell me what the difference is between them.

    -----Message d'origine-----
    De : BBS Info - Colin [mailto:info@blackbox-solutions.com]
    Envoyé : jeudi 6 septembre 2012 20:42
    À : Mark Harding
    Cc : info@blackbox-solutions.com
    Objet : RE: difference between the nanocom evolution and faultmate msv-2
    extreme ?

    Hiya Mark

    I note that you state you have "done that", but frankly i find it pretty
    incredulous to believe that you have Received Ronnies e-mail Reply, read
    that, Opened both Documents he linked you to and read them, as they are
    extremely detailed and are many pages long. Then compiled an e-mail reply
    which we then recieved back from you all within the space of just 8
    minutes.

    Please can you explain this to me by reply

    Warmest Regards

    Colin

    -----Message d'origine-----
    De : Mark Harding [mailto:mark.harding@artsabout.org]
    Envoyé : jeudi 6 septembre 2012 16:18
    À : 'info@blackbox-solutions.com'
    Objet : RE: difference between the nanocom evolution and faultmate msv-2 extreme ?

    I've done that and I can't see what the difference is.


    -----Message d'origine-----
    De : Blackbox Solutions Info Staff - Ronnie
    [mailto:info@blackbox-solutions.com]
    Envoyé : jeudi 6 septembre 2012 16:10
    À : Mark Harding
    Cc : info@blackbox-solutions.com
    Objet : Re: difference between the nanocom evolution and faultmate msv-2
    extreme ?

    Good afternoon

    Please refer tot he product literature on the 2 product links below which
    explain the systems.

    http://www.blackbox-solutions.com/do...tmate_msv2.pdf


    http://www.blackbox-solutions.com/do..._Evolution.pdf


    Kind Regards

    Ron Blakey


    -----Message d'origine-----
    De : Mark Harding [mailto:mark.harding@artsabout.org]
    Envoyé : jeudi 6 septembre 2012 15:34
    À : 'info@blackbox-solutions.com'
    Objet : difference between the nanocom evolution and faultmate msv-2 extreme ?

    What is the difference between the nanocom evolution and faultmate msv-2 extreme, please?

    Mark Harding
    mark.harding@artsabout.org
    Cool Calm and Deceptive
    Artsabout Pty Ltd
    Cours particuliers de musique Paris par Mark Harding, professeur australien - guitare, basse, piano, chant
    Cours particuliers d'anglais Paris par Mark Harding, professeur australien
    Piano Vocal by Mark Harding ; Sax - Sami ; Guitar - Franois Sabbagh
    Guitar Pop by Mark Harding
    Pop Rock Music by Mark Harding
    Pop Rock Music Female Vocal by Broken Heart Research

  2. #2
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    Colin from BBS is usually pretty good at answering questions on this forum.

    I beleive the Faultmate NVS2 is little more advanced then the nancom Evo but if you try using the search function on this forum you will find there is already some info posted here which may answer your question.

  3. #3
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    The two pdf's Ron sent you links to in his first email cover the features of both units very well. Read both of them and you will have the answer to your question.

  4. #4
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    I give up!

  5. #5
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    Quote Originally Posted by mharding View Post
    I give up!
    Mate, if you can't read the brochures and comprehend what is written you really have no business owning a diagnostic tool because to actually use the thing you need to get your head around a range of information from a number of different sources.

  6. #6
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    I give up!
    As OffTrack states, That's probably for the best in your case

    Regards
    Colin
    Colin
    MD of Blackbox Solutions Ltd.
    www.blackbox-solutions.com

  7. #7
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    No thanks to OffTrack or BBS Guy, it seems that there is in fact an answer to this question, from www.rangerovers.net in case anybody else is looking :

    Faultmate MSV-2 v. Nanocom Evolution

    September 10th, 2012, 08:51 AM #8
    PaulP38A

    Re: Faultmate MSV-2 v. Nanocom Evolution
    Gentlemen, let's not confuse the Nanocom with the FaultMate MSV-2 NANO... they are two very different beasts, and both sold by BBS.

    The FaultMate MSV-2 NANO is the cheaper version of the FaultMate MSV-2 EXTREME, and does not have a LCD screen. It can be purchased as a single vehicle unit, locked by VIN and can hold up to 3 different vehicles if you licence it approporiately. It can also be licenced for multi-vehicle use at a cost. The FaultMate MSV-2 NANO must be used in conjunction with a Windows PC/Laptop running the BBS Vehicle Explorer software.

    I started out with a FaultMate MSV-2 Nano for my P38 a few years ago and loved it. I upgraded to a FaultMate MSV-2 EXTREME to allow me to perform some diagnostic functions via the LCD screen, and added a licence for my TD4 Freelander, then some multi-vehicle licences when another P38 was added to my garage.

    Then BBS bought out Mattia who had been selling his Nanocom product to Defender and Disco 2 TD5 owners...

    As I was a distributor of BBS kit in Australia, I purchased a Nanocom Evolution to play with, even though I didn't own a Defender or Disco 2. My mates who did tought it was pretty cool.

    BBS redesigned the Evolution to create the very sexy Nanocom Evolution II and added P38 support. This is a brilliant tool and I use it almost exclusively on my P38's in preference to the FaultMate these days. It is licenced according to the type of P38 (GEMS, Thor, Diesel) not the VIN, meaning you can use it on any P38 within that engine type. My own Nanocom Evolution II is licenced to all types of P38's, Disco 2 (V8 and TD5), and Defender (TD5 and PUMA).

    As far as I can tell, the only thing that the Nanocom Evolution II does not do that the FaultMate can do (if licenced, and with the extra cable and much resoldering of connectors) is to totally reprogram the BeCM for a new VIN and reset the odometer.

    If I am going on a road trip or off-road, I take my Nanocom Evolution II.

    BTW: I do not sell MSV-2 or Nanocom these days, so have no commercial interest

    Cheers, Paul.

  8. #8
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    Which just goes to show: ask an intelligent question that shows you've done a little bit of research and you'll get an intelligent response.

    Is there are functional difference between these devices? I understand the Faultmate is VIN specific and costs more, but does it do more?

    Thanks in advance.
    Greg
    1998 RR 4.0 NAS

  9. #9
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    Quote Originally Posted by OffTrack View Post
    Mate, if you can't read the brochures and comprehend what is written you really have no business owning a diagnostic tool because to actually use the thing you need to get your head around a range of information from a number of different sources.
    IMO not everyone buying a diagnostic tool, has the expertise of an experienced technician to back up their purchase. Quite a few ( in Oz anyway ) are coming to grips with complex vehicle systems, which if they fail, can be more than a little inconvenient, verging on catastrophic. ( in the outback ) LR do not have a good service network in Australia, and I suspect the same new LR owners would be reluctant to venture where the vehicle can take them, without some sort of backup plan.

    This is sensible, and it is disappointing to have those with reputedly more knowledge, talking down to the 'average' owner. I do not recall statements alike to those posted on this thread in the BBS marketing material, and I'm damn sure if they were, it would have a negative impact on sales.
    D4 2.7litre

  10. #10
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    ADMIRAL

    Paul is spot on

    It is true that modern vehicle systems are becoming ever more and more complex, but this is indeed the very reason that we should expect anyone having any expectation of diagnosing them with any equipment to be able to read any and all documentation provided and understand the technical knowledge provided.

    No diagnostic equipment is ever a brain substitute.

    Unbelievably vast amounts of folks have been able to read the information we currently provide, figure out what they need to buy from us and are ectatic with what we have provided them with.

    If, from reading the documentation on our systems, someone cannot then ascertain which of our systems is most applicable to them, then like it or not, we are really doing them a favor in not supplying any of our systems to them.

    it would have a negative impact on sales. 29th April 2013 01:41 AM
    Frankly i have really never been concerned by either positive or negative figures. I concentrate soley on providing the best possible equipment i can with the best possible capability and lowest cost.
    Colin
    MD of Blackbox Solutions Ltd.
    www.blackbox-solutions.com

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