Thanks Colin,
When I initially looked for the BBS email address I couldn't find it, hence the email directly to you via AULRO. I subsequently had another look and located the BBS email and received a very quick reply, including an RMA form and number.
So all is underway to be repaired.
I guess I must have pressed the screen a bit harder than normal. I also pressed it, as usual, in the middle of the screen which may have contributed to the cracking - maybe I should touch closer to the side when switching on in the future.
Anyway, with the time I've spent searching Nanocom related topics during the last few days, I've learnt a few other things about the capabilities and operation of the unit. I still haven't found a User Guide but now that I know one exists I'll have a thorough search.
Thanks again - I still think the Nanocom is a great unit and will continue to recommend them to friends.

