Thread: Help ,,just brought a used nanocom on here and its turned up with a cracked screen

Email to Blackbox Solutions is the only way. If you try repairing it yourself you'll most likely invalidate the warranty.

Originally Posted by sheerluck

Email to Blackbox Solutions is the only way. If you try repairing it yourself you'll most likely invalidate the warranty.

I brought it from a member on here ,,,
No warranty as far as i know

cant seem to find the nanocom forum that some have mentioned ,,,,
I must say ,,
Im not real happy at the moment <>

Rob, maybe you just post in Rons
"Penchant for buying faulty goods" thread😇

will wait and see the outcome ,,, I cant enter the nanocom forum
as i cant get the ID NUMBER from the unit ,

looks like im hitting head against the wall

Originally Posted by rob tilbury

I brought it from a member on here ,,,
No warranty as far as i know

Ah, I had assumed you had bought new. Ignore me!

Unfortunately Aust post basic included "insurance" for lost or damaged goods is only up to $50 plus cost of postage and it takes a few months for them to pay even when a tracked item is lost. If I ship anything it is always tracked, often with signature on delivery and covered by "extra insurance" if it is valued at over $100. Include the extra cover in the cost of postage paid by the buyer. If the packaging on a received item is damaged photograph it before opening and if possible open it in front of the delivery person before signing for the item.

Originally Posted by gazk

Unfortunately Aust post basic included "insurance" for lost or damaged goods is only up to $50 plus cost of postage and it takes a few months for them to pay even when a tracked item is lost. If I ship anything it is always tracked, often with signature on delivery and covered by "extra insurance" if it is valued at over $100. Include the extra cover in the cost of postage paid by the buyer. If the packaging on a received item is damaged photograph it before opening and if possible open it in front of the delivery person before signing for the item.

No real damage to packing ,,, it was an express post bag
I have seen Australia post trow the bags from one van to the next ,,,maybe should have been packed a bit better ,, a single layer of bubble plastick and no box ,,, I know i would have packed it like it was a new heart for one of my kids ,,, but thats me ,,,
Any how looks like i have done my $$$$$$ again ,,,,,


The screen comes on its the digitiser ,,