Hi All, is anyone else getting communications errors when trying to connect to the AS10 module using the Nanocom evo?

I'm getting '0x00000029', communication errors 1 and 2 when trying to access the settings and inputs/ouputs menus.

Mine's a 1999 Defender, and yes, I have checked and there is an AS10 module connected behind the instrument panel. It came with no key fob, not sure whether that's normal or not.