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I visit the Nanocom site from time to time to see if the Puma is covered (Mattia initially indicated Sept 08).
Anyway I did notice something the other week about Firmware upgrade and the early Nanocom units needing a hardware upgrade. Could be the issue you are facing. Hopefully you'll get an e-mail back from them shortly.
For everyone info, this is what Mattia from nanocom advised -
I will try this out and see if it fixes the problem...Quote:
Hi,
Could you please try to downgrade the unit to the 1.09p firmware and see if the ID appear again. If the ID is lost also with the 1.09p I will send you a ID restoring program. These first series of Nanocom had problem with the latest firmware thet you can easily solve.
You can have more information about the problem here.
Regards
Mattia
Angus
For everyone info, the program Mattia sent me worked perfectly. Its handy to keep too just in case this happens again.
It appears it happened as I have the older Nancom with the 16mhz processor and that the problem will be avoided if you upgrade it to the 10mhz processor.
Angus
Mines just done the same!
Can you email me the files mate?
Rovertech@mac.com
Hi,
From my second hand Nanocom suddenly disappeared ID (only ??????) but all 6 unlock codes are still visible. I can't read any fault and etc. Tool work only in instrument mode (and maybe trip master ?). Is it possible to use in that case ID restoring program (Nanocom soft. 2.05e)?
Can anyone send me the this program?
Regards
Maciek