Thread: Grrrr!!!!! Tyre "service" providers

A subject I have often thought about. Perhaps it might be an idea to learn the nut torque setting suggested by Landrover and tell the tyre shop to torque to that setting by hand while you watch. Seems I've got some research to do it unless some one has a quick link to settings????

Further to this subject. Earlier today I phoned the company's national customer service manager and left a message on his phone. He called me back a short while ago, and agreed that I had reason to complain.

The end result is they are refunding the cost of the repair, sending a $50 gift voucher and requiring the Yass people to attend training on tightening wheel nuts.

My owner's manual does not give a torque figure for the 110, although I remember one tyre place saying that their book of torque figures give it as 85ft lbs. This sounds a bit high to me - the factory wheel brace for the 110 only provides a lever length for tightening of about six inches, doubled for undoing by a folding extension.

John

good work.keep them honest

I am pretty sure that all tyre places must use a tension wrench for checking
wheel nuts. As workplace regulations specify that now. Last month when i had the disco"s tyres replaced they used a special tension wrench and i asked why. They said they must do it by law now. They have been doing the ones on the trucks with a big one for years...........

where i was working they did not use one but they were just a general mechanic place but still were taking and doing up wheel nuts all the time

Originally Posted by JDNSW

....................
My owner's manual does not give a torque figure for the 110, although I remember one tyre place saying that their book of torque figures give it as 85ft lbs. This sounds a bit high to me - the factory wheel brace for the 110 only provides a lever length for tightening of about six inches, doubled for undoing by a folding extension.

John

The Rave Manual for the D2 gives wheel nut torque of 140Nm (103ft lbs) - this would be for the alloy wheel nuts.
I have read somewhere, but can't find it ATM, that the specified torque for the steel wheel nuts was 80 or 90ft lbs.

Originally Posted by Tank

John, one of those 12V Impact rattle guns will get just about any nut off, best $80 to $90 you'll ever spend, Regards Frank.

Sometimes not even a medium duty rattle gun will work. The last tyre shop i went to tightened some of my wheel nuts so tight that not even my air powered rattle gun could get them off! My rattle gun is rated to 240lb-ft (325nm)! Some wheel nuts came off really easily, but the others just wouldn't budge.

Edward

Originally Posted by JDNSW

Earlier today I phoned the company's national customer service manager and left a message on his phone. He called me back a short while ago, and agreed that I had reason to complain.

The end result is they are refunding the cost of the repair, sending a $50 gift voucher and requiring the Yass people to attend training on tightening wheel nuts.

I like this approach as there is a real chance that some good will come of the complaint. A much better result than just abusing someone.