The tenants should have had contents insurance and would have made things easier.
However that is almost irrelevant as the pipe in the house broke which is a landlord responsibility.
The landlord has a responsibility to meet any damage to tenants effects caused by a failure in the house.
I would be claiming (for reasonable claims) against the landlord - it is up to the landlord to decide whether to claim against any insurance they may or may not have.
Garry
REMLR 243
2007 Range Rover Sport TDV6
1977 FC 101
1976 Jaguar XJ12C
1973 Haflinger AP700
1971 Jaguar V12 E-Type Series 3 Roadster
1957 Series 1 88"
1957 Series 1 88" Station Wagon
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