Thread: Postal costs on orders from UK

Similar deal from a different seller - first order from them was $9.99 freight. So I bought from them again - smaller parcel, cost less, freight was quoted at $59.00. I queried it and they said they could trim $4.50 off it by using a different freight service.

I cancelled the order and put them in my 'do not use' list...

Thanks John.

Yeah, I just don't get it. I received a book from a friend in the UK a few months ago, which would be about a third of the weight of my prospective order from Paddock, and I noticed that the post was only a few quid. It's a beggar of a thing, as some small bits are so easily obtainable in Britain (when they may not be so easy to get here), then the post rather kills the deal.


Cheers,

John

Ring them and query it then ring back twice. That worked for me.
The thing I find so hard to believe is they "claim" to be the biggest private postal part service for LR yet their computers cannot tally the weight/size unless they actually pack it and measure it! Sorry you order the stuff into stock, weigh it measure it then it's on your system forever.
Off my horse, try and price it yourself go online to fed-ex and TNT to see what it would cost. Another idea see if you can get the parts from the U.S as their freight is usually cheaper.

165 pound to get a door and a couple of replacement panels plus odds and ends to WA, 250 pounds to air freight a 57kg gearbox, seemed ok to me. Might just not make too much sense on really little items.

I got a TDI head from UK about a month ago and freight was $95 pound, which I thought was good. I then needed an alternator so I thought I would ring DHL my self. I would get a freight quote quicker. I got it over the phone,wait for it, over $500. I told him about my freight on the head and I was told that regular account customers get a speciel deal.

You should maybe give this mob a try.

Jaguar | Land Rover spare parts at British Parts UK


Here is an order I placed two days ago. Before I placed this order I added 2 CV joints and about 8 oil seals. I got a new quote and the freight was the same.

So I reckon that freight probably has weight groups, for example up to 10kg costs $xxx. If it weighs 7 kg it still costs $xxx.

If this was the case, anyone wanting to order from UK should try and find a partner to order with and share freight cost.



Dave.

Originally Posted by Johnno1969

Hey I would be interested to hear others' observations on this: I have ordered some stuff from Paddock, and before dispatch they have sent a confirmation e-mail with delivery costs. My order is about 25 quid's worth of little odds and ends, and would make a pretty light, small parcel. The delivery options (post, couriers etc) range from 42 pounds to 62 pounds. That does seem a bit steep, even from the UK. I have run into this before and ended up cancelling the order, which was embarrassing and I felt like I had stuffed them around. But the freight charges do seem a bit hefty...

Thoughts?

$150 AUD freight for an Alternator from Paddocks, $158 AUD for the alternator, bought same alternator from Karcraft, Silverwater, Sydney for $305 AUD delivered in 2 days, buy Australian, Regards Frank.

UK post rates are not cheap, that is why most companies quote you a courier rate, sea freight is about the same as air freight most times. From my experience, due to where we live, I always use the post as most couriers do not want to deliver to us. On 2 occaisions I have had to go and get the parcel myself. In both cases I claimed a refund of the freight charge and received it as they guarantee door to door delivery. One item came from Cypress, and the courier company passed the item to Aus Post, it then passed our house 4 times as it travelled from post office to post office. I ended up driving 20km to get it myself after I had tracked it down. I do know that at least one Australian courier company puts items straight in the mail if they cannot deliver. If you are buying an item from UK and it is really cheap, as on a special, then why worry about the postal charge , you will be way in front anyway. Last time I ordered a part from Paddocks they insisted on using a courier, so I said if I have to go and get the item,I will be claiming the freight charge. They sent it by post. I try to avoid using Drongoes Have Legs also.

I recently bought about 250pounds worth of stuff that wasn't that light for my P38... EAS compressor, long track rod, tie rod ends, seals, bushes, spark plugs bits and bobs. The 250 pounds included 50 pounds worth of freight. Maybe 50pounds is the "standard"? (FWIW these items would have been about $1500AUD)

But you do your research, as Frank says, maybe the price is actually competetive here in Aus