Thread: LOST in transit : Detroit TruTrac for Salisbury

Originally Posted by rick130

You fella's win

Definitely!!!!

6 no Alloys from the UK took 9 days delivered to Karratha, WA...

After 10 years as a courier i hope you paid the insurance on the freight. Freight companies have a habit of "losing" items, laptops, mobile phones, digital camera, golf clubs were favourites. I was a franchisee and had to pay out the insurance excess on many items i never even saw at my end for delivery. Worse still was the amount of freight i shipped to across the country i knew was correctly addressed and sent to correct branch only to be told "lost" in transit.

A WORD OF WARNING TO ALL, PAY FOR THE INSURANCE ON ALL ITEMS YOU ORDER OR PAY WITH YOUR CREDIT CARD AND IF NOT RECIEVED HAVE IT CHARGED BACK TO THE VENDOR BY YOUR BANK!!!!!!

Know how you feel.
Bought a spare part for my bike from a Co. in the USA.
2 months and still waiting.......
Can't legally ride without it.
Terry

My work got Harvey Norman Commercial to send me 4 iPad 3's through the post to me




Guess what , they never arrived and went missing. I went to JB and bought them in the end after waiting for so long

Originally Posted by Clarkey

After 10 years as a courier i hope you paid the insurance on the freight. Freight companies have a habit of "losing" items, laptops, mobile phones, digital camera, golf clubs were favourites. I was a franchisee and had to pay out the insurance excess on many items i never even saw at my end for delivery. Worse still was the amount of freight i shipped to across the country i knew was correctly addressed and sent to correct branch only to be told "lost" in transit.

A WORD OF WARNING TO ALL, PAY FOR THE INSURANCE ON ALL ITEMS YOU ORDER OR PAY WITH YOUR CREDIT CARD AND IF NOT RECIEVED HAVE IT CHARGED BACK TO THE VENDOR BY YOUR BANK!!!!!!

I always thought that would happen, given human nature, but have never really thought about it with general freight, just post and courier stuff. Thanks for the tip.

When i worked for "explosive" national transport company they moved combined "shooting star" and "fast as air" into one depot with the latest greatest sorting system of high speed flat trays that went in a loop past all the nsw and interstate trucks tipping at the correct destination down a straight or 360 degree turn slippery dip to the conveyor into the back of the trailer. Problem was and still is it relies on correct postcode so if the sender mixes up numbers it ends up on other side of the state if not the country e.g avondale(dapto) 2530 postcode sender writes 2350 so stuff goes north to armidale.
Secondly plates where only 900 long so max box size was 1.8 but if box had sticky on it that slowed its slide when tray tipped the box would get shredded from 3-4 m in the air, i saw it rain everything from watches to books to t-shirts, camera gear and even slice an air con unit in half and spray the gas everywhere.
Thirdly because of the speed all boxes impact at least once from the bottom row and 3 times from the top so the first day of operation we had red and white wine flowing along ther concrete like a river as they had 2 semi loads from brown bros. so from every case at least 4 where smashed usually 6-8 as the wine wet the box so when you picked it up another 2 fell out.
Finally the slide was narrower at the bottom with the cut out sensor BELOW that point, so if you got 2 or more boxes at the max size they would block the slide and if the bloke loading did not see , care or understand(50% casual) the boxes would keep tipping causing a large number to be sliced and diced before the trays where stopped carnage cleared and all started again.
Anything that was over 1.8, boxed in wood or steel or an odd shape had to be sorted by hand so if you want your stuff to survive sydney box it in wood 2 m long

Wow. All the things I'd suspected but never knew.

I always pack everything like it's an ancient work of art going to a museum, and it always comes back from whatever business with a few layers of bubble wrap, if I'm lucky. I was thinking of making wooden crates with hinged lids and opening instructions.

I forgot to mention - 8 spark plugs in an express post bag, two weeks to get 400km straight down the road from Broome!

I was with 'slow'way couriers and consider them the best of a bad lot. 2 considerations with them was max weight of 25kg but at least you are automatically insured in the cost of freight if using their prepaid labels. Put it bluntly i dont trust any of the freight companies, to many 'lost items' !