Thread: Camper Insurance Bungle

Originally Posted by 123rover50

...........................................
Can we claim for all those premiums we have paid out on a worthless policy?

Keith

I would investigate that possibility.

Originally Posted by 123rover50

...

Can we claim for all those premiums we have paid out on a worthless policy?

Keith

The Australian Consumer Law - Questions & Complaints - Queensland

Finance and banking

The Australian Securities and Investments Commission deals with complaints relating to financial products and services, such as banking, investments, credit or insurance.

However I suspect it will come down to - can you provide evidence you disclosed it was a camper when you took out the policy?

Originally Posted by 123rover50

...In the last renewal it was a 2001 Land Rover 6x6 Camper V8 Chevy motor Auto.

However

Originally Posted by isuzurover

...
I suspect it will come down to - can you provide evidence you disclosed it was a camper when you took out the policy?

If that is what it said on the previous insurance paperwork, particularly the word "camper" it should be sufficient evidence.

I'd take money that you wouldn't get any premiums back, they would simply use the previous paperwork to state it was covered.

If you are having trouble finding someone to insure your camper, try Ken Tame & Associates in Victoria.

None of my usual insurers (Shanons/RAA) would touch my camper. Ken Tame do all sorts of campers and motorhomes. The only catch - you have to join the Campervan and Motorhome Club of Australia ($60 p.a.).

HTH
David

Is there an insurance ombudsman in QLD? If so, they'd be able to advise you on the refund issue.

If you've always disclosed it was a camper and they stated it on their policy document when they took your money then I don't see how they could get out of taking liability. Sounds pretty clearcut.
A phone call to Consumer Affairs might be in order.

I'm with Dianna on this one. Regardless of what they told you, if the insurance paper work, which really is a contract, says camper on it you would have to have been covered.

So I doubt very much that you would get any money back.

Originally Posted by Don 130

Is there an insurance ombudsman in QLD? If so, they'd be able to advise you on the refund issue.

I believe so.
Inital contact was a phone call to AAMI but as a follow up to get a paper trail I tried to email but it has to go through their website.
So far no reply.

It does say Camper on the previous renewall. Interesting that you all say it will be covered.
I think the problem is we had only third party property with them and now they wont do that without full comprehensive.
This might be their way of cancelling the policy we have.
We have shopped around a bit and it seems common now. No one seems to do a stand alone Third Party Property anymore.