The contractor who delivers to us is better than good. Except when we first moved in. A couple of Months after moving in we sold our old place. We are at 156. He delivered our Settlement Documents to 157. The people there had the same Surname. It took 4 Hours and 3 trips to the PO to track them down. As our name is not common I thought it was a reasonable mistake.
However I do think that privatisation and competition has had an adverse effect on service delivery.
The Good.
The other day I had to send a couple of parcels to Sydney it being Xmas and all that. I just put the items in to two parcel bags that I thought would fit, but when I got to the counter the pretty blonde lady said one of them would fit it a smaller bag and thus be cheaper to send. I said not to worry as I'd already filled in all the address details on the bag, but she insisted that she could just write off the larger bag and proceeded to change the item over to a smaller one.[biggrin]
The Bad.
I took the parcel to post later as I still had to write an accompanying letter, yesterday evening I got around to writing the letter, so thought I'd drive to my P O Box to collect my mail and post the parcel only to find collection times are no later than 4pm M-F, even for express post! [bigsad]
Not really wanting the parcel to languish there over the weekend I drove to the local distribution centre which IIRC I'd done in the past, and it had a mail box outside that was collected daily even on weekends, only to find the Aus Post distribution centre had closed or moved. Checking the web today I find they've built a massive one just down the freeway, so I might take a drive there one day and see if they have a mail box outside that is collected daily even on weekends.
We now have a good postman & also the AP courier driver, I was talking to the postman one day about our garden & showed him where our key for the post box was so he now opens the gate & places packages in the back of the post box if they will fit. & The courier driver always leaves packages in the same safe place where it cannot be seen from the road. I always try to get deliveries done to our PO Box, but some companies won't del to PO Boxes even when they are sending with AP. The only problem I have of late is by other Courier services who just leave a card & run even when I try to stop them as they are driving down the street.
I’ve had couriers drive past when I’ve been sitting in the carport waiting for them - and they report no one was home.
Re deliveries to PO boxes, we’ve had one for over 50 years with, generally, no issues. However, we have had some vendors refuse to ship to the PO box claiming that Auspost won’t accept parcels addressed to PO boxes. No amount of discussion will change their minds.
Great isn't it? I just get them addressed to my physical address. The DC that handles my mail knows I have a PO Box and simply redirects the parcels to my local LPO. Apparently the average dispatch person considers this to be rocket science.Quote:
Originally Posted by p38arover
Amazon Prime, on the other hand, seem to believe that a sort of Easter egg hunt is good for staving off dementia. Never the same place twice.
Our local PO is a 'franchise' operation. They decided to get around the "no delivery to PO Box" by advising their PO Box holders to simply change the delivery address to "Suite (insert POBox number), post office street address., suburb etc. works like a charm![thumbsupbig]