telstra mobile outage

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Originally Posted by Mick_Marsh

You fiddling with the switch again Eevo?

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tripped over the power cord gain :(

https://www.aulro.com/afvb/images/im...016/03/424.jpg

I havent been able to recieve emails since 7 march.I have rang talked to tech help twice,they say its an issue on their server.They also said they escalated and level 2 support will ring me on the 14 or 15th,they didnt call.I have tried calling many times,each time the puter voice says minimum of 20 mins wait.I filled in the complaint form at lunchtime today,got a text at 4pm today.Hi Andrew.I see you have a recent issue that we want to resolve asap.I will call again later today at about 9.00 to 5.00pm.Thanks,Ken.:mad::mad::mad::mad::mad::mad::m ad::mad::mad::mad::mad::mad::mad::mad::mad:
Andrew

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Originally Posted by rangieman

Really and has you business folded because of 3 hours of silence i bet not ;)
Yes you might have missed a call or email or text or 3 but honestly this mobile crap is making too many too dependant on excuses because of it :cool:
In the the good old days many a person and business survived easily with out mobile bloody phones :angel:
You will survive as well as your business dont allow your self to be so dependant on something that isnt so dependable:cool:

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Wow! Someone got out of bed on the wrong side...

It wasn't just about mobiles. Servos with PDQ machines that wouldn't work, so people were sat on the forecourts unable to pay for fuel, businesses who were using the Internet to link with their suppliers were unable to log in to the network.. The mobile issue was a tiny part of it.

Touch and go here again tonight. Telstra really are muppets!

:wasntme: I was swimming and my phone is in a life proof case.

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Originally Posted by Sitec

The mobile issue was a tiny part of it.

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"voice" is a tiny part of it

The issue was caused by a connection problem overseas impacting international roaming customers, which then had a flow-on effect domestically. This triggered a significant number of customers to be disconnected from the network, and reconnecting them to the network caused congestion

funny I got a courtesy text from telstra explaining how electromagnetic energy effects usage and tips to prevent on the 16th.

Funny I got a message from Telstra too, and I thought; This will explain it. But it was just to say Foxtel is going up $1.00 a Month. Oh well.

This just proves how interconnected we have become. The network is now vital. The online highway is more important than the physical highway. We need the best possible connections if we are to really be a leading developed country. Copper was 3000BC - fibre is now.