Thread: telstra mobile outage

Originally Posted by Eevo

another outage
writing up my resignation letter now

No amount of "free data Sundays" can compensate the business customers for the (3) recent outages.

I am a Sub Contractor and although the outages have ticked me off, I am not out of pocket and don't think I have lost any work as a result of them.

Originally Posted by sam_d

Could it be that you were in an area that needs a "blue tick" phone? My personal Samsung Galaxy S4 (with a blue tick) often works where my Nokia C-5 work phone (not blue ticked) doesn't.

I don't know how rural you need to be before only blue tick phones work but I found that even in Winton my Nokia didn't work but my Samsung did.

My Samsung is an S4... Ok, it's an evilBay one, my guess is surplus or unsold stock from the SPRINT network USA (?)

I'm being pushed towards a cradle/bluetooth earpiece and external antenna connection, looks like telstra phone on a plan, whether I like it or not.

I don't know of any of the 'Others' who can give coverage from up there and down to Bunbury (Boundries of our 'country' work)

Originally Posted by superquag

My Samsung is an S4... Ok, it's an evilBay one, my guess is surplus or unsold stock from the SPRINT network USA (?)

I'm being pushed towards a cradle/bluetooth earpiece and external antenna connection, looks like telstra phone on a plan, whether I like it or not.

I don't know of any of the 'Others' who can give coverage from up there and down to Bunbury (Boundries of our 'country' work)

if a phone from sprint network, then it wont work well.
sprint phone and telstra phone run on very different frequencies.
getting an external antenna wont work, it will just amplify the wrong/nonexistent frequency.

Originally Posted by superquag

My Samsung is an S4... Ok, it's an evilBay one, my guess is surplus or unsold stock from the SPRINT network USA (?)

I'm being pushed towards a cradle/bluetooth earpiece and external antenna connection, looks like telstra phone on a plan, whether I like it or not.

I don't know of any of the 'Others' who can give coverage from up there and down to Bunbury (Boundries of our 'country' work)

I couldn't find a phone except a Telstra phone,with an external antenna port.No one else seems to have one.I only use the telstra phone in regional areas.With the external antenna,it works exceptionally well.

I was already with Telstra,so no changes were needed.

Originally Posted by superquag

Today, NO Virgin signal (expected) ...and the 'smart phone' / TELSTRA-ALDI tells me that there is ''NO NETWORK"

Hmm... another driver pulls out his TELSTRA phone...which shows 3 bars of signal. We make the required call... hang up..then he gets "Emergency Calls Only" on his phone.! (around midday)

One wonders just "who?" is playing what.....

Aldi and Woolworths use Telstra's 2G network and it's pretty patchy these days.

I have a Samsung with an Aldi card and it doesn't always get reception where my iPhone 4S with a Testra 3G SIM does.

I don't know where Aldi and Woolies will go when Telstra closes the 2G network this year.

Re the free data Sundays, I didn't use any the last time and it's unlikely I'll use any on the next one.

Originally Posted by p38arover

Aldi and Woolworths use Telstra's 2G network and it's pretty patchy these days.

the frequency 2g is on is being reallocated and used for 4g

Originally Posted by superquag

Today, NO Virgin signal (expected) ...and the 'smart phone' / TELSTRA-ALDI tells me that there is ''NO NETWORK"

Hmm... another driver pulls out his TELSTRA phone...which shows 3 bars of signal. We make the required call... hang up..then he gets "Emergency Calls Only" on his phone.! (around midday)

chances are, the other guy was on the network before you. was it the same phone?


when he hung up, he reset his connection to the tower and someone else closer to the tower got his connnection.

Have to agree the telstra website is the slowest on the web! Staggering given they are supposed to be a leading edge in data supply! If I try and log in to my bigpond webmail its start, then go and rebuild the engine in a series, come back after its installed and the mail MAY be there! Sadly where I am any other carriers are just not an option for phone.
Since September I have had an ongoing fault in the phone, resulting in up to 3 weeks of no phone, unless I go 3 kms up the paddock to a high hill! So far I have clocked up 2 months of outage! And they keep saying , "we can not find any fault"
GRRRR :/ And the Ombudsman is hopeless.
Cheers Scott