Unfortunately for me, this has just confused me more. I was originally told the same as you have been. Then the woman at the Fountain Gate RACV rang Total Care in front of me and I have already quoted what we were told. She assured me that she was speaking to the experts on Total Care and I quoted back to her what she had said to me, so I was sure that I hadn't got it wrong. I did ask for it in writing as well and was told to just refer people to ring up the Total Care number and they would be told the same thing that I was. I truly hope that what you have been told is right, as it makes more sense to me than what I was told. I have been a member of RACV for over 30 years, and also have all my insurances with them. I had wanted to upgrade to Total Care, but to tell you the truth, I just don't know what to do now. Maybe I will contact them again.

