Should be an rwc item , I would demand a refund or you will go to the media.
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Should be an rwc item , I would demand a refund or you will go to the media.
I would have thought it is a road worthy issue.
I was caught in the same situation a while back when i purchased a car for the Wife , a noise on the test drive which i concluded was a pinion bearing in the diff was shot , sales manager said they would fix and didn't .
Same crap back and fourth , An RAC inspection and independent analysis backed up my conclusion , long story short i got it repaired at my expense as i could see this going into the stratosphere of Lawyers and gobbledygook , and the stress and time consumed following this up was beyond the joke .
The only satisfaction i had was telling everyone i knew about my experience with a well know Jeep dealer . lesson learned do not and i reiterate DO NOT trust car yards to always act in your interests ,and back up from laws and legality's can be a stressful road to follow for the little man .
I guess the lesson is don't pay money until after the problem is fixed.
I have a feeling that's how it's going to end up for me. Fair trade even asked if it was major issue. What's considered major? A safety concern? Or how expensive the repair is? Cause apparently, and can't be 100% untill carried out, it's the adaptive sway bar that cost 5k. But then is a sway bar a safety concern? Probably not.
Hope Inspectors sees it in my favour and excerises his power of enforcing a repair which apparently they have now. Got the impression they didn't have that power before.
Maybe if it affected how the car drove. But at this stage it's is only a knocking and clunking. But same time no one can be certain what is causing as they have replaced a number of bearings and bushes etc trying.
The fact they were trying means they took responsibility for it I would think. Now they just trying the run away from it cause it's geting costly. Well that shouldn't just be pushed on me cause I took delivery.
Where from Pat, got a link please?
My Sister had a new BMW SUV from a Sidanee dealer.The thing was a lemon from day 1,and poor dealer backup.She didched it for a Merc.
Andrew