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Thread: Thinking about pulling the pin

  1. #1
    Join Date
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    Thinking about pulling the pin

    Well I am starting to get sick and tired of Land Rover, its a dissapointment seeing as I love the vehicles dearly. I have been ****ed around by land rover ever since I moved out here and have done close to 4000 kilometres in 6 months to get warranty work done hence bringing forward the 40000km service. Not only have they stuffed up a leak in the windscreen and made it worse they have now told us that they will not let us have a loan car for more than a day and will not let us bring it home leaving us stranded as they can not do any of the work in less than a day. So far I have had the computer replaced, the windscreen and roof rails resealed, the lumbar support replaced, the hood lining replaced 5 times, rear wiper replaced as it just snapped off one day, cup holders replaced (they need to be done again), rear main seal replaced on motor (still leaking oil though) and to top it off the paint is starting to craze on the bonnet. Now this would not be a problem if they could bloody well fix it when the problem arises.

    Not only do they seem to do a half arsed job by not finnishing it each time(leaving tools in the car, light fittings hanging out or not working and grubby hand prints on the inside of the car), the low life at honeycombes said that we had to go and get the quotes for the bonnet ourself (that has since been sorted out after alot of yelling).

    I now have a car that has all the interior fittings gouged or scratched from the hood lining being pulled out numerous times and I am not sure if the thing will end up being worth keeping.

    To top all of this off, Honeycombes told us that we would have been able to have a car if we purchased the vehicle from them which would be fine if we lived in Mackay at the time of purchase, what the retards dont think of is where will I be buying my next car, I will tell you it wont be frigging Honeycombes.

    After all is said and done I am thinking of getting rid of this piece of **** and getting something non Land Rover. If anyone has some suggestions I am more than willing to listen. Mind if anyone has any better avenues to go down to get this sorted I will be more than interested.


    It is a very sad day that I feel like this as I have been loyal to this brand for years and love them dearly but I just dont think I can trust that if I get another one I will get good enough service around here. Considering this is my 5th Land Rover so if I can last this long I must be ****ed .


    btw. I hate to say this, but in 1997 I bought a Daewoo and I got better service out of them
    Series 11A ex Air Force
    1995 ES Discovery TDI


    RIP 2006 Discovery 3
    RIP 2004 V8 Discovery
    RIP 95 Discovery TDI

    RIP 1999 Freelander
    RIP 1978 EX Army FFR

  2. #2
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    And your chaingun smiley has stopped working.

    Sounds like you're getting crap service from the dealer.

    Hope you've got a pile of pictures.

    Have you spoken to LR central? I would think they must have some interest in maintaining their service network.

    I'm an optimistic fool.

    Good luck.

    Cheers
    Simon

  3. #3
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    I have been through LR Australia, they are of some help but it still takes alot of pain and misery to get anything done, Our phone bill has been through the roof :?
    Series 11A ex Air Force
    1995 ES Discovery TDI


    RIP 2006 Discovery 3
    RIP 2004 V8 Discovery
    RIP 95 Discovery TDI

    RIP 1999 Freelander
    RIP 1978 EX Army FFR

  4. #4
    Join Date
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    I would be talking to Land Rover Australia about the customer service. It should not matter where you bought the car. The dealership doing the repairs still gets paid the same by LR. I had no problem with Holden at dealers in Eastern States, more dramas with the actual dealer I bought it off.
    2011 Discovery 4 TDV6
    2009 DRZ400E Suzuki
    1956 & 1961 P4 Rover (project)
    1976 SS Torana (project - all cash donations or parts accepted)
    2003 WK Holden Statesman
    Departed
    2000 Defender Extreme: Shrek (but only to son)
    84 RR (Gone) 97 Tdi Disco (Gone)
    98 Ducati 900SS Gone & Missed

    Facta Non Verba

  5. #5
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    Originally posted by DiscoTDI
    I have been through LR Australia, they are of some help but it still takes alot of pain and misery to get anything done, Our phone bill has been through the roof :?
    Send a bill to the accounts department.

    Maybe they won't pay.

    Maybe they will, but it will cause them no end of worry trying to work out what to do with the paperwork.

    Cheers
    Simon

  6. #6
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    better still go in there and tell them that LRA has booked it in to be fixed on their account....... and let them deal with it until its fixed....

  7. #7
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    better still go in there and tell them that LRA has booked it in to be fixed on their account....... and let them deal with it until its fixed....
    .

    or go to the Motor vehicle repair inductry council or their equivalent in QLD - find them through the dept fair trading in that state..

  8. #8
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    Well, if you must get rid of it, don't lament, it was more Bavarian than British anyway. Go back to an old Land Rover, maybe 200tdi Defender, keep away from Land Rover Australia and its dealerships, and enjoy.

    That's why I'd only buy a 2nd hand Land Rover, after the first 2 owners had sorted out all the problems :wink:

  9. #9
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    I understand that things go wrong with new cars and expected it, its just that they dont know how to fix them. LRA is getting a letter next dont think it will do much but it will make me feel better
    Series 11A ex Air Force
    1995 ES Discovery TDI


    RIP 2006 Discovery 3
    RIP 2004 V8 Discovery
    RIP 95 Discovery TDI

    RIP 1999 Freelander
    RIP 1978 EX Army FFR

  10. #10
    Join Date
    Jan 1970
    Location
    Newcastle
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    Yea, the chap I got the roof Cage from for the defender said he had it replaced, as in Land rover took his old one and put a new one on, 5 times, Under warrenty, I am guessing the 3 years is up, as he sold his last one to me via ebay, wich I will be getting Galved, as soon as I can, But you really got to ask the question,.. Land rover knows there is a problem,.. why arnt they fixxing it,.. why Replace it with a Object wich is as faulty as the one that they put on at the factory,.. and when the car starts falling apart when the warrenty is over, whats going to happen? people have band loyalty as far as the purse streaches, Landrover really arnt doing themselfs any favours in the long run,.. how many under 5 grand Discos have I sat in, with the roof lineing falling down around your lap, I think the discos with sunroofs are more popular on the used car market for no other reasion then the roof lineing has somthing else to stick too.
    They are a great 4wd, lots of history,
    but untill they can say, yes we did this wrong, and improve on it when people come back under warrenty so they leave with a fixxed car, and not a patched car that will need to be sold soon after warrenty ends, they will never hold good value, or breed true loyalty in this new market,
    and they will continue to waste millions on replacing parts with the same faulty parts... seems loopy

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