Thread: Warranty

Sounds like a cop out by toymota to me, 45mm is nothing and should have nothing to do with the gearbox going bang.
They are based on a hilux so doesnt say much for the current hilux then.

Under consumer law Toyota would have to show that the suspension mod caused the damage - there has to be a causal relationship.

I guess the guy did not get the advice from the dealer that the suspension was not adequate on paper - otherwise it is just a he said, she said type of situation.

There would be warranty on the new gearbox until the car warranty ran out and if the second failed the Toyota would have to prove the suspension caused the issue - if they can then the customer would go looking for the suspension company for making a system that was not suitable for the vehicle but then the customer would have to prove that was the case.

That is the issue with Consumer Law - it well covers the issues involved but fails to put in place cost effective means to enforce it. If someone like the ACCC takes up the issue all well and good but they rarely take on individual issues - more like class actions. So at the end of the day it is the customer who has to take the seller to court with all its risks as there is no other way for the public to enforce the Consumer Law.

Garry

Maybe Old Mate should have walked away when the dealership said the stock suspension wouldn't cope with the GRR and bought some other 4X4 instead.

Originally Posted by trout1105

Maybe Old Mate should have walked away when the dealership said the stock suspension wouldn't cope with the GRR and bought some other 4X4 instead.

Yeah, how did the conversation go?

’Will the suspension cope with the GRR?’
’Nope...’
’Ah, Ok - well take my money anyway’
‘Okey dokey’

Some people need to do more research...

I know from experience,toyota try their utmost to get out of any warranty claim.

'What warranty' we call them

When the guy next door picked up a new twin cab LC about 6 weeks ago,he was informed that if he modified the engine in any way,even an exhaust mod,the vehicle warranty would be affected,particularly the drive train.

The clutches in them since around 2013 have continual failures,so they are just trying to cover their arses.

Originally Posted by scarry

I know from experience,toyota try their utmost to get out of any warranty claim.

'What warranty' we call them

When the guy next door picked up a new twin cab LC about 6 weeks ago,he was informed that if he modified the engine in any way,even an exhaust mod,the vehicle warranty would be affected,particularly the drive train.

The clutches in them since around 2013 have continual failures,so they are just trying to cover their arses.

Oh the clutch a good mate of mine that own` his own 4wd shop and continually bags LR products replaced his clutch before 1000 ks in his brand spankers 76 series,
He didn`t bother about a warranty claim for obvious reasons

Geez Tom.... I read the title and thought to myself "I'm sure all of Tom's Land Rovers are pretty much out of warranty by now.... "



A great example of how poor Toyota can be at supporting warranty claims though......

Originally Posted by scarry

I know from experience,toyota try their utmost to get out of any warranty claim.

'What warranty' we call them

When the guy next door picked up a new twin cab LC about 6 weeks ago,he was informed that if he modified the engine in any way,even an exhaust mod,the vehicle warranty would be affected,particularly the drive train.

The clutches in them since around 2013 have continual failures,so they are just trying to cover their arses.

Put bigger wheels/tyres on a HiLux and watch your driveline warranty evaporate, let alone a chip. Oh what a stealing.