Big WTF thereQuote:
Originally Posted by Mick_Marsh
Big WTF thereQuote:
Originally Posted by Mick_Marsh
Unfortunately, being on the WOVR means it is now unregistered and cannot be reregistered until it is repaired and inspected.Quote:
Originally Posted by loanrangie
So, I have six vehicles insured with these people. I just got the renewal in the post. When I got the Perentie 4 1/2 years ago, I insured it for $20,000 agreed value. If I wanted to replace it today I would be paying much more. The agreed value is now $15,000.
Hmmmm.... I thought.
I checked all the vehicles over the years. The agreed values have been going down over the years.
Time for an insurance rethink.
But all insurance companies are the same - try taking out new insurances policies online - savings to be made.
When I get my RRS insurance renewal I note the numbers and through the paper in the bin - I then go online with the same insurance company and take out a new policy - I can normally insure it for more and with less premium - any loyalty discounts are lost but my savings are always far more than the loyality discounts.
That's weird, if anything mine all go up !! Except the modern ****box that is ... it drops every year. But I sadly do agree with there new value.Quote:
Originally Posted by Mick_Marsh
If your car is made before 1985'ish, they seem to apply completely different rules. The older it is, the cheaper to insure and the easier everything is.
seeya,
Shane L.
Ok, so time for a bit of an update.
I was concerned with the refusal of the insurance company to provide the figures we were discussing in writing, so I spoke to the insurers parent company.
Remember these figures, $10,000 insured value, $7,200 repair cost, $3,000 salvage.
Well, I explained to the nice lady how I was annoyed that I wasn't getting confirmation from my insurer.
"I can help you with that." she said, "What is the claim number?"
She looked up the details. "I can confirm insured value is $10,000, salvage value is $2,500 and settlement is $7,500."
"Can I have that in writing, please?" I asked.
"Yes.", and she emailed it to me.
I emailed this to my insurer and they paid me out.
Now, in the mean time, Vicroads wrote to me advising that according to the road safety rules, they will be cancelling my registration on 2nd October because the vehicle had been entered on the WOVR. They also informed me, under the same rules, I can ask for an internal review of this decision.
They also advised me under what circumstances a vehicle can be entered on the WOVR.
Repair cost plus salvage value is greater than the insured value. The mathematically astute amongst you will notice the sums don't add up.
I put a request for an internal review to Vicroads. With the registration to be cancelled to be cancelled on the 2nd, I rang them on the 1st to see how it was going. The man at Vicroads explained the mathematics to me. I showed the figures don't add up. "Oh!" he said, "I'll look at the file."
Apparently, the procedure is they contact the insurer and ask them for specific information justifying their decision. The insurer supplied information, just not what Vicroads asked for, so Vicroads have sent another request.
I asked about the registration cancellation on the 2nd. He extended the registration six more weeks.
According to the rules, they have 28 days to make a decision. Next update in two weeks I guess.
Oh, and to add insult to injury, the courtesy car the repairer has loaned me, has just broken down. I'm hoping it is just low fluid in the CVT but knowing my luck, it's probably terminal. The Nissan B17 Pulsar has only done 90,000km, and from what I am reading, that is 30,000km beyond it's expected life.
So, the repairer started fixing my car this week. I can collect it Friday.
You would think that was good news, but, no.
The registration is still current. As far as Vicroads are concerned, I can still legally drive it on the road.
The problem is, all the insurance companies I have spoken to will not insure it.
"Why?" I ask.
"It's a total loss." they reply.
"It's a repairable write off and it has been repaired." I say.
"Your previous insurance company declared it a total loss."
I see the insurance companies equivalent of "The old boys network" has been in overdrive. Might be time to call ACA and same and shame them in the media.
Not sure if I've mentioned this before, but there is an Ombudsman ( is that still PC? ) for insurance. Worth a try, or you could spend the rest of your life sorting it out.Quote:
Originally Posted by Mick_Marsh
Am pretty sure ombudsman is a Swedish word so suffix of ‘man’ probably has a different meaning :-). Mind you I worked at American Express for a while and they changed it to ombudsperson, I just put that down to Americans...Quote:
Originally Posted by johntins
;-)