Just observations from almost daily work in almost every supermarket and most large variety stores from Tweed to Yamba and inland to Casino, many hospitality places, and friends observations who own and run those places. FWIW I'm at the high end of middle aged, too.
I take my hat off to retail and hospitality staff.
The rudeness, abuse and lack of respect they put up with daily is awful.
They were the unheralded virtual cannon fodder right through this pandemic
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