Thread: Bloody Telstra

Originally Posted by Homestar

Missed this one from LTT the other day.

do you also watch JaysTwoCents? poor news announced today.

Hi,
So, when Mustafa from the technical section of Telstra calls, I don't have to pay him any more?
Cheers

Originally Posted by austastar

Hi,
So, when Mustafa from the technical section of Telstra calls, I don't have to pay him any more?
Cheers

Why not, just tell him amscray.

Yesterday I had a phone call from someone claiming to be Telstra. Didn't sound quite like the usual scam, and he gave me a name and a employee number. I told him that I would call him back through their published number. He told me that could not be done, so I hung up on him. I then called Telstra to report the impersonation. Big mistake - I did not realise it was so hard to talk to them. Spent fifteen minutes on hold, and was passed on to someone who was able to tell me that the name and number were real, but they can't transfer me to him.

Originally Posted by JDNSW

Yesterday I had a phone call from someone claiming to be Telstra. Didn't sound quite like the usual scam, and he gave me a name and a employee number. I told him that I would call him back through their published number. He told me that could not be done, so I hung up on him. I then called Telstra to report the impersonation. Big mistake - I did not realise it was so hard to talk to them. Spent fifteen minutes on hold, and was passed on to someone who was able to tell me that the name and number were real, but they can't transfer me to him.

Hopefully whoever tried to contact you will be frustrated enough to do something about being contactable.....

Regards,
Tote

Originally Posted by Tote

Hopefully whoever tried to contact you will be frustrated enough to do something about being contactable.....

Regards,
Tote

rofl-smiley.jpg

Sorry, Tote!

Originally Posted by JDNSW

Yesterday I had a phone call from someone claiming to be Telstra. Didn't sound quite like the usual scam, and he gave me a name and a employee number. I told him that I would call him back through their published number. He told me that could not be done, so I hung up on him. I then called Telstra to report the impersonation. Big mistake - I did not realise it was so hard to talk to them. Spent fifteen minutes on hold, and was passed on to someone who was able to tell me that the name and number were real, but they can't transfer me to him.

You wouldn't think that TELSTRA could set themselves up as National Communications Kings?


The reason they probably couldn't transfer you, was it was PERSONAL & they couldn't give out that info without a Royal Commission.



Your Post beggars belief John.

Hi,
I ask for my account number and the amount of my last bill.
Most are scammers and hang up, but one was genuine and provided the info so we discussed the plan I was on and agreed to change it. Now the kids are gone I should revisit the option of changing back!
Cheers