Thread: Warranty Question To LR Aust

Got a reply to my second email Just an acknowledgement

Thankyou for contacting Land Rover.

Your concern has been forwarded to our 'Land Rover Customer Care Centre' for attention.

Our Owner Care Team will follow up your enquiry and be in touch with you in due course.

If you need to contact them directly in the meantime their free call number is 1800 625 642
and their email address is owners@landrover-customers.com

Once again, thankyou for taking the time to contact Land Rover.


Land Rover Customer Service Team

Did you give them a ring? I am also checking a recent bulletin regarding modifications / accessories. Just waiting for a new password to access it.

Farnakle,

I reckon you are wasting your time. All that email will do, will go to some call centre/ in box receiving place.
The person will try work out if they can answer it, but more likely forward it on to someone else, and around and around you go.

You'd be better off working out which dealership you want to buy the thing from, approach the sales team direct with the exact questions or that letter.
You can bet your bum that
a) they will genuinely want to give you an answer as it's in their interests.
b) It will be much quicker and definitive
c) If you get their response in writing, you don't need to worry about being told an answer for the sake of a sale, or being stitched up.

Now stop worrying, stop ginnin around and get in there and buy a D3

Yep, I agree with FE. Decide where you want to purchase it. Give your requirements to them in writing & ensure you get a written reply answering each one of your points.

If they have to go to LRA for clarification, then they will have a more direct, formal route.

Good luck.