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Thread: NBN & their Battery

  1. #1
    Join Date
    Sep 2012
    Location
    Westlake ,brisbane
    Posts
    3,167

    NBN & their Battery

    I AM POSTING THIS AS A WARNING
    My daughter & husband started hearing a beeping noise which they thought was one of there Smoke Detectors . After searching they found the noise was coming from the NBN box. They rang the NBN only to be told the back up battery would be had it & to call there provider. On doing this they were told to remove the battery as they don't need it . When they removed the battery they found it to be swollen making it difficult to get it out. The NBN was already connected when they bought the house so they do not know how old the battery is. So is this just another expense we have not been told about with the NBN ? Do we really need a back up battery? How much will the new battery cost ? they did not tell my daughter that when she rang.

    My biggest concern is could this battery exploded or caused a fire . I know our NBN box gets quite hot , enough that if you touch it it feels like it could burn you, From day one we have had a heat proof mat under the box to protect the wooden shelf it sits on.

    Should the NBN & providers be warning us about the batteries , I would say the NBN was connected around 5 may be 6years ago .

  2. #2
    Tombie's Avatar
    Tombie is offline TopicToaster Gold Subscriber
    Join Date
    Apr 2012
    Location
    Whyalla, SA
    Posts
    4,300
    Back Up is a great idea, pre-NBN if the power went out you lost your internet...

    I run a UPS to enable my services to remain online.


    As for warnings - really? are they concerned about their mobiles, their car battery, clock batteries, watch batteries, remote control batteries and so on?
    The unit did give a warning - as you stated...
    Cheers
    Tombie

    AULRO Holiday Reward Points Winner!

  3. #3
    Join Date
    Apr 2019
    Location
    Brisbane
    Posts
    1,064
    Had to replace the NBN battering in the commercial rental we had.......it also had a bulge in it.

    Dropped into battery world, they new the exact battery when I said NBN, before I even gave the the details.

  4. #4
    Join Date
    Jan 1970
    Location
    Gold Coast Hinterland
    Posts
    533
    You may find the battery has a power supply connected instead of a battery charger (small plug in 240 units ) or regulator failed to cut out and kept charging had similar problems on a telemetry system
    Last edited by muddy; 29th April 2021 at 09:43 PM. Reason: more info

  5. #5
    Join Date
    Apr 2010
    Location
    South Melbourne
    Posts
    612
    Our NBN FTTP at work has the port for a backup battery but one was never provided. Works fine without one.
    Cheers

    Simon
    2003 D2a TD5, ACE, SLS, Vienna Green.

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