Thread: Importing parts

Originally Posted by 3toes

I have a packet from the USA that has been in transit since mid March. Based on tracking had made a couple of circuits of the USA. Has also been to Japan and a one point it did come across here to the U.K. Currently is back in USA again.

I had that happen to a Driveshaft from Tom Wood once.
It hit UPS's Kentucky distribution centre on its way from Utah and want to Austria instead of Australia, bouncing around in Europe for several months before eventually finding its way here.
Tom had long made another for me that had been fitted and was well used when the 'first' one finally arrived.

FWIW it appears DHL might be using their own planes to fly stuff from Europe atm?
You can only use their Express service, not economy.
My Ashcroft order had a waybill raised on the 31/3, cleared customs (changed planes?) at 1500 in Singapore on the 1/4 and cleared customs here in Sydney at 1400 on the 2/4
And 6 days later I had the packages

Yes DHL are using there own planes and taking there time to deliver from the UK.

Ordered a compressor on the Friday(thursday UK time) so that I could receive early the following week.

Noooo.

Rang them the following Friday to see when it will be arriving, (it had left London). She couldnt say as it was
an all stops plane trip.)

Got here the following Tuesday,

Be prepared for a 2 week delivery from the UK for the for see able future.

DG

Originally Posted by rick130

I had that happen to a Driveshaft from Tom Wood once.
It hit UPS's Kentucky distribution centre on its way from Utah and want to Austria instead of Australia, bouncing around in Europe for several months before eventually finding its way here.
Tom had long made another for me that had been fitted and was well used when the 'first' one finally arrived.

I've had similar with Tom. Parts from Tom then were normally 5 working days to my door in Sydney, but one of the shafts went AWOL. He was so good, he made and sent another shaft and then ages later the missing shaft turned up! I could never speak more highly of Tom.

Originally Posted by Slunnie

I've had similar with Tom. Parts from Tom then were normally 5 working days to my door in Sydney, but one of the shafts went AWOL. He was so good, he made and sent another shaft and then ages later the missing shaft turned up! I could never speak more highly of Tom.

Yep, his customer service is exemplary.
When we both realised the drive shaft had gone awry in Kentucky he had a new one made and shipped the following day.

Originally Posted by Slunnie

I've had similar with Tom. Parts from Tom then were normally 5 working days to my door in Sydney, but one of the shafts went AWOL. He was so good, he made and sent another shaft and then ages later the missing shaft turned up! I could never speak more highly of Tom.

did you have to send the missing shaft back when it arrived?

Originally Posted by Roverlord off road spares

did you have to send the missing shaft back when it arrived?

It would be the polite thing to do, although I can't see the point of going down the import rigmarole, when Driveline Services can make the same shaft for similar cost, in AUSTRALIA.

Originally Posted by Roverlord off road spares

did you have to send the missing shaft back when it arrived?

Originally Posted by V8Ian

It would be the polite thing to do, although I can't see the point of going down the import rigmarole, when Driveline Services can make the same shaft for similar cost, in AUSTRALIA.

I didn't.
I rang Tom, he said keep it, I said he needed to be paid something, a mate ended up with a DC driveshaft for Tom's cost.

That's why I can't speak highly enough of the bloke.