Thread: MyGov .... is it the crappiest website ever ?

Originally Posted by 4bee

Never tried to use any of these My Gov heaps of junk. Our vax certifs. are the original hard copies issued by the GP, Copied & kept in our wallets, NO not the phone one the real leather buggers.

Don't visit Bars et al so not needed. Not accepted by anyone? Then they can go & **** themselves.


I bet they paid some geezers $millions to design something that causes honest, well intentioned folk to have a mental breakdown trying to do simple actions.

They, whoever "they" are, must be aware of the problems so why have "they" not rectified the situation? Still incompetent, arrogant etc? Probably.

They are like all Gov departments they just want you to give up & go away. We are just using the double certificate card the doctor gave us , I have laminated them so they will last , also taken photo of them with our phones.

Originally Posted by 1950landy

They are like all Gov departments they just want you to give up & go away. We are just using the double certificate card the doctor gave us , I have laminated them so they will last , also taken photo of them with our phones.

Unfortunately you are correct in my book, & not just with Govt. Depts, try local councils et al or anywhere where it becomes too hard for those ****ers to even think. They are always "at Meetings" when you try to contact them AKA Coffee Breaks, & mostly they never ring back although the person (or machine (?)) taking the message assures you they will at the point of calling you a liar for even suggesting they won't.

Having done some work with government they are in meetings. I have never seen anything like it for meetings.

Do though have some sympathy for them as they answer to numerous bosses who can have conflicting aims all inputting into the one project and it cannot move forward unless all can be brought on board. This adds time and dilutes the results.

To compound this the final result will then not be what they wanted or planned when the program launched. This is due to the budget and available time had been already consumed. It then comes down to what can be delivered to meet the political deadline. Not what is best for purpose that can be delivered and when this can be delivered

Originally Posted by Tote

My 90 year old mum has had push back from some retailers on those printed documents. Not legal and discriminatory but that's been her experience.

Regards,
Tote

The local Library my Mum goes to said they won’t accept anyone without a smartphone - she’s fine with that but her partner isn’t and couldn’t get in. I called the Council and Local Member about it and the next day they miraculously had a pen and paper at the front door. Shouldn’t have to go through that BS though.

Was talking to my father in law last night, he has the solution to the technical morass of setting up mygov and medicare - a photo of the printed document on his phone

Regards,
Tote

Originally Posted by 3toes

Having done some work with government they are in meetings. I have never seen anything like it for meetings.

Do though have some sympathy for them as they answer to numerous bosses who can have conflicting aims all inputting into the one project and it cannot move forward unless all can be brought on board. This adds time and dilutes the results.

To compound this the final result will then not be what they wanted or planned when the program launched. This is due to the budget and available time had been already consumed. It then comes down to what can be delivered to meet the political deadline. Not what is best for purpose that can be delivered and when this can be delivere

CHRIST! It has gone International!

MyGov MUST be awesome. I know this because work tells me so on a regular basis.

And the money invested into customer-facing systems (apps especially) is huge.

I assume that explains why there's no apparent investment in systems for staff. Some of them are still only compatible with IE for gawd's sake. (not Edge, Chrome etc)

Originally Posted by 3toes

Having done some work with government they are in meetings. I have never seen anything like it for meetings.

I believe the dinosaurs died out when they stopped collecting food, and started having meetings about collecting food.

Originally Posted by Homestar

The local Library my Mum goes to said they won’t accept anyone without a smartphone - she’s fine with that but her partner isn’t and couldn’t get in. I called the Council and Local Member about it and the next day they miraculously had a pen and paper at the front door. Shouldn’t have to go through that BS though.

Bloody ridiculous ain't it? The sign in method should have been there since Day1.
I suspect they are concerned that the pens will be nicked before the staff have a chance to take them home for little Johnny & Brenda to play with.
If the cops call & ask to see the records & they can't produce them they can round up everyone in the store & hefty fines can follow, especially for the Proprietor.

A supermarket chain here employs a young girl to clean & sanitise the pens every so often. I asked her as you do, if that all she does all day, Her reply was "Pretty Much"