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Thread: Now's the time to be a car salesman.....

  1. #1
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    Now's the time to be a car salesman.....

    Just phoned a dealer to discuss a new car purchase.
    No negotiation, lucky if you'll see it this year ! "we're not selling cars just taking people's bank details"

    Reminded me of a program in the UK years back.
    Sir John Harvey Jones visited companies and told them what they were doing wrong.
    In Morgan cars he went to the sales director and told him "you don't sell cars you ration them !".

    Troubleshooter: Morgan Motor Car Company. 1990 - YouTube



    Colin
    '56 Series 1 with homemade welder
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    '81 SIII FFR
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    Motorcycles :-
    Vincent Rapide, Panther M100, Norton BIG4, Electra & Navigator, Matchless G80C, Suzuki SV650

  2. #2
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    Now's the time to be a car salesman.....

    And that was one of the secrets of their success. Too small to go volume so manage the sales pipeline to your advantage

    The family who had always owned the business sold out a few years ago

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    Quote Originally Posted by 3toes View Post
    And that was one of the secrets of their success. Too small to go volume so manage the sales pipeline to your advantage

    The family who had always owned the business sold out a few years ago
    I don't think for a moment that they 'managed the sales pipeline'. They just got customers to form an orderly queue (10 years waiting list at the time of the filming ! )
    They could have been much more successful with only a few changes which they refused to take on board.


    Colin
    '56 Series 1 with homemade welder
    '65 Series IIa Dormobile
    '70 SIIa GS
    '76 SIII 88" (Isuzu C240)
    '81 SIII FFR
    '95 Defender Tanami
    Motorcycles :-
    Vincent Rapide, Panther M100, Norton BIG4, Electra & Navigator, Matchless G80C, Suzuki SV650

  4. #4
    JDNSW's Avatar
    JDNSW is online now RoverLord Silver Subscriber
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    A friend and former colleague of mine , in the 1960s, planned to get a Morgan while he was living in the UK - but the waiting list convinced him to get a TR4 instead. But he spoke at length about his factory tour.
    John

    JDNSW
    1986 110 County 3.9 diesel
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    Quote Originally Posted by JDNSW View Post
    A friend and former colleague of mine , in the 1960s, planned to get a Morgan while he was living in the UK - but the waiting list convinced him to get a TR4 instead. But he spoke at length about his factory tour.
    Hi John,
    If you get time have a look at the link I posted earlier.

    I haven't seen it for years but remember the cars being pushed from building to building zig-zagging around the site. No production flow.
    The single most expensive item was put in first then spent 3 months being pushed around in the chassis.

    I guess a 'catch 22', huge waiting list and couldn't afford the disruption to sort out the workflow and improve methods.

    The Troubleshooter program was interesting as Sir John Harvey Jones visited a number of companies and those that listened to his advice typically increased their turnover. He was the Chairman of ICI for a few years in the early 80's.John Harvey-Jones - Wikipedia

    Morgan carried on 'successfully' but how much more successful could they have been......


    Colin
    '56 Series 1 with homemade welder
    '65 Series IIa Dormobile
    '70 SIIa GS
    '76 SIII 88" (Isuzu C240)
    '81 SIII FFR
    '95 Defender Tanami
    Motorcycles :-
    Vincent Rapide, Panther M100, Norton BIG4, Electra & Navigator, Matchless G80C, Suzuki SV650

  6. #6
    350RRC's Avatar
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    Quote Originally Posted by gromit View Post
    ............

    Morgan carried on 'successfully' but how much more successful could they have been......

    Colin
    The Freeman model was very successful but only came in black.

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    Had a chat with the owner of an MG dealership about 6 weeks ago, he told me that they are the only make at present that can supply a new car without any waiting period. Other manufacturers cannot get sufficient supply of electronics components to be able to turn out cars at a rate to meet demand. All of the electronic components used by the vehicle manufacturers are supplied (or not supplied, as is the current case) by china. MG are wholly made in china.

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    In the UK MG has stopped taking orders for new cars as they have sold out the entire 2022 stock allocation and cannot source more from the factory

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    Quote Originally Posted by gromit View Post
    Hi John,
    If you get time have a look at the link I posted earlier.

    I haven't seen it for years but remember the cars being pushed from building to building zig-zagging around the site. No production flow.
    The single most expensive item was put in first then spent 3 months being pushed around in the chassis.

    I guess a 'catch 22', huge waiting list and couldn't afford the disruption to sort out the workflow and improve methods.

    The Troubleshooter program was interesting as Sir John Harvey Jones visited a number of companies and those that listened to his advice typically increased their turnover. He was the Chairman of ICI for a few years in the early 80's.John Harvey-Jones - Wikipedia

    Morgan carried on 'successfully' but how much more successful could they have been......


    Colin
    It was a good series which I very much enjoyed. While could agree with most of the recommendations I do not think he really understood the Morgan business

    They are a small volume manufacturer who had an order book that was full. Agree perhaps too full but the business like all others is cyclical. The full order book protected the business from years when orders were less than optimal. No discounting on retail price of new cars. This also kept the price of second hand cars high which also added to the saleability of the new cars

    Without the protection of the pipeline in the tougher times the cash flow would not be there and they would have long ago gone the way of so many small volume manufacturers

  10. #10
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    Quote Originally Posted by 3toes View Post
    In the UK MG has stopped taking orders for new cars as they have sold out the entire 2022 stock allocation and cannot source more from the factory
    To get back to more Landrover oriented - this exactly describes the Australian situation for Landrovers from late sixties to the 1970s, leading to Toyota ending up with most of their market.

    And incidentally to Rover (or perhaps more specifically Leyland after 1967) failing to update their offering!
    John

    JDNSW
    1986 110 County 3.9 diesel
    1970 2a 109 2.25 petrol

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