Not gas but Telstra , I always pay our account 4 days before due date but this time they payed it into some one else's a/c , 2 weeks after due date they sent me a text message telling me I had not payed our a/c , it took me a week to get them to sort it out . So have received our latest statement & they have charged us $15 over due charge . I paid the new a/c yesterday including the $15 have decided it is not worth the time & stress dealing with Telstra for $15 . So when I payed yesterday they have changed the way you pay on line , took almost 1hr of going around in circles constantly directing me back to allowing them to take money out of my bank A/C, the last time I allowed them to do this they started taking out a full months every week until i got my bank statement & stopped them then they would only take $10 off our A/C each month until they refunded all they owed us.
While typing this I just received a Text from Telstra reminding me to my A/C is due on the 10th when I already payed it 2 days ago. After over 50 years with Telstra another provider is looking more likely.
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