Car Salepersons.....do you dislike them as much as me?

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Originally Posted by scarry

The last worn out work Van i sold private a month ago,guy called two hours after the vehicle was listed,said he would be around 3.00pm the next day with the cash.

He was there at 2.30pm,signed all the transfer documents,after taking it for a run around the block,and took it.I also had four others call about it.

But yes i have sold vehicles before and had to put up with all the pain in the asses.I just ignore them until someone genuine comes along.
Its supply and demand as well,some vehicles are much more sort after than others.

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When I am selling a car & buyer is in another state & says they will buy sight unseen & pay the asking price. I tell them if they can't inspect / have a friend inspect or organize an inspection I am not prepared to sell to them. Had a guy from Sydney wanting to buy my MGBGT He told me he was too sick to fly to Brisbane, didn't know anyone in Brisbane to look at it, I even offered to take to the MG car club for him for an inspection my answer " if you are too sick to organize an inspection you are too sick to drive the car"

last car salesman i dealt with was a true gentleman with a genuine interest in looking after his clients

his manager was an arse

i walked out of the dealership after thanking the salesman for all his efforts and good manners

about a quarter of an hour later i got a phone call from the salesman and they added a grand to my tradein if i came back and did the deal

i told him i would if i didn't have to deal with his manager

deal was done, manager was not sighted and i drove off happy..

salesman rang me a week later to see if i was still happy, which i was....

nice fella

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Originally Posted by ramblingboy42

Some of you may have noticed on several occasions I have been toying with returning to the fold.

recently I have chosen to do just that and have spent hours scouring the forum for information on the LR of my choice.

deciding to go ahead I have also spent. hours scouring carsales/carsguide/autocar etc hoping to find what I'm looking for.

Well I did and 4 days ago I approached a dealer through one of the "guides", put a reasonable amount of effort into explaining my trade via email....as the dealership is about a 150km round trip , I did not want to do a woftam.

I received a quick reply from the "guide" who also fwd my info to the dearlership and the "guide" then mailed me their thanks and said back to youasap.

Late next day I got mail from dealership acknowledging they would process and be in touch very soon. I have not heard from them.

The "guide" has since sent me survey asking me to assess their communication and assistance and asking me how I'd found the dealership response. I basically told them it has been sfa. "guide" got back to me after contacting dealership. nothing to see here.

Now, had the dealership responded properly to me I may be a new LR owner as I did like the one we were discussing.

I cringe every time I think about having to deal with these people.

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2009 trying to buy a New D3. Went to Local dealer who after giving me a test drive then said I should wait for a D4 when I was after a D3. I wanted the 17 inch rubber option. The delay was all on the salesmans part to a point D3s where not available 4 months after I had asked.

On a bright note. I Loved my 2nd hand D3 2005 RIP killed by hail [bawl][bawl][bawl] Putting the 2009/10 replacement D3 on the market soon.

Before I met Mario he was a car sales person, in his younger years. And when our 2 boys where looking for a car, Mario always went with them as he knew how dealerships kinda bend the truth. And then he told them that in his younger days he was a car sales person, they kinda changed there speech. And even when we went and bought our first d1 he would get the price down and for them to put in some freebies like a full tank of gas etc. And then they would say would you like the extend warranty with that. He told them what he thinks of there warranty (lol). As try as they may with the different dealership that we had deal with over the years they couldn't pull the wool over his eyes. Mario was also up front and honest with people, what you saw is what you get, I suppose that why I love him so much. Heather

We all do Heather, for the same reasons. His honesty and integrity, so hard to find these days.

My brother in law and I went shopping for his new family station wagon some 11 years ago. He really wanted a BMW 5series. First we looked at a number of competitors, but dressed down (T-shirt Shorts etc). Almost no dealers took us seriously, ready to spend $105k. Interestingly the BMW dealer was different, and ready to talk turkey. He got the $5k deposit there and then. Lots of delays and excuses with vehicle delivery spoilt the relationship, and when they contacted him that his vehicle was ready he arranged to pick it up at 5pm on the Friday. Went to the bank and withdrew the $100k. You should have seen the salesman, the sales manager and the dealer principal all counting out the money. I think we left at 6pm! Apart from the first bundled services the dealership never saw the BMW 528i touring again. It is now in my possession, and still going ...

I'm in the security industry. I guest lecture occasionally, and I generally open my lectures with "When a real-estate agent fails, they generally move on to cars, then to used cars. When they fail as a used car salesman, they start selling security equipment". I've met honest examples of all of those, but they are few and far between.

A car salesman still rates above the snakes my clients have to deal with. My great-uncle (who died before I was born) was one of those guys who'd pack a diff with banana peel to quieten it down for the sale. I never met him, but I know the type.

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Originally Posted by BradC

I'm in the security industry. I guest lecture occasionally, and I generally open my lectures with "When a real-estate agent fails, they generally move on to cars, then to used cars. When they fail as a used car salesman, they start selling security equipment". I've met honest examples of all of those, but they are few and far between.

A car salesman still rates above the snakes my clients have to deal with. My great-uncle (who died before I was born) was one of those guys who'd pack a diff with banana peel to quieten it down for the sale. I never met him, but I know the type.

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We recently had to sell my Mothers house.Not knowing any real estate agents in the area,we shopped around and found this guy,he seemed like a great salesman.
Anyway,house was sold for some rediculously stupid price at auction,while doing some of the final paperwork,i said to him,did you ever sell cars?
Yes he said,did 30yrs selling second hand cars.
He was the sort of guy that knew every trick in the book, plus more,had an answer to every question,the sort of guy that could sell ice to Eskimos.


I wandered into one LR dealership,must now be many years ago,to buy our first D2,in Tradie clothes.
After about 20 minutes looking at vehicles in the showroom,not one salesman got off their arse to talk.
I walked out.

So i went to the only other LR dealer in Brisbane, paid cash for one,picked it up two days later.
Then over the years,bought another two,so the first dealership ended up missing out on three sales.

Yes.


I bought a Liberty in 2003 ish. The dealer I purchased my previous car from refused to give me a price on the new car. Said to come back when I was ready to buy. I bought elsewhere, he called, abused me, etc.

I bought a D3 in 2006. The LR salesman in town couldn't beat the deal I was offered by another LR dealer. Rang and abused me, literally screaming at me on the phone. They lost the sale. Their sales manager rang asking why and then asked me to make a formal complaint, which I declined to do. Their GM rang for same. Why wouldn't I make a formal complain she asked? I'm making one...I bought elsewhere.

I bought a D4. A dealer who missed the sale rang and emailed me with a long winded, pompous lecture on how to value a car. Their sales manager rang asking why they lost the sale, asked me to make a complaint........

I bought a D5. Again hassled by a dealer who lost the sale. Why didn't I give them the last bite to which I replied I'd ask for their best price and I got a better price.

I just bought a Touareg. The young sales guy hardly spoke. Gave me the price I expected, a good deal on finance and threw in 5 years servicing. When I signed up he asked what I thought of their process. I said it was great. Quiet, low stress, simple, expected value.

I use a motor vehicle broker who I was referred to by my professional association over 20 years ago.
He has reliably sourced several vehicles over the years for less than I could manage with dealers.
And also shopped my old vehicles to wholesalers for more than dealers would offer as trade-ins, if I haven’t been able to sell privately.
He did fail my son-in-law who got a better price at a dealer, and told him to take that as the price was below cost and dealer must be mistaken. Nonetheless the deal went through.