When you are with a 'reasonable' insurer, no mods, not your fault how much running around do you have to do yourself.....??
Accident fortunately not far from work, MD came out and emptied the contents of the vehicle (otherwise it's off to the tilt-tray operators yard).
Spoke with insurer, still shaken from the accident, no offer of hire car (took 35minutes to get through to speak with a person).
Wait to speak to VicRoads (they organise the tilt-trays in VIC)
Tilt tray collects vehicle and I'm left to find a way home, our MD came to the rescue again.
Use the Defender (Club Permit) to get to work the next day, 40 minutes on hold to speak to insurer. Hire car organised, colleague picked me up the following morning and took me to the hire company.
Call from body shop 5 days later(bugger, they are repairing rather than replacing), hopefully assessed by the end of the week and they'll know how long to repair.
No communication from insurer so contact them and after a 15minute wait, and some negotiation, extend the hire car period.
I guess I'll be chasing the insurer again once I know how long the repair will take.
Glad I'm not with a cheap insurer !
Colin
Should car insurance be compulsory ?

