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Thread: Broadband Rip Off!

  1. #1
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    Angry Broadband Rip Off!

    I have had Optus cable internet for the past 5 years and upgraded 2 years ago to the "unlimited" plan which i think is $69/month.

    Now I find out it is not really unlimited but has a 12Gig limit!

    I am sure it was truly unlimited when I signed up but I went to look at the plans tonight and they have changed all the names and "unlimited" is no longer mentioned. I can't believe you can pay $60/month and still have a limit on downloads.

    Does anyone have anything better?

  2. #2
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    My ADSL is with Westnet and their "unlimited" plans (as with most/all) have an upper limit where the speed is "shaped" or reduced. So you can have unlimited downloads (Westnet only measure downloads - Telstra do uploads in their totals as well) but you get reduced speed if you exceed the limit. So unsure if that makes them limited or unlimited really. Mind you, Westnet list them with the limits, and you then have a choice of shaping or paying to keep you speed up.

    Their $55/512 plan has a 10gb limit and the $65/512 plan 28gb, so sounds like Optus is in the same ballpark unless they're doing Telstra's trick. I know that cable is a different league though.

    Steve

  3. #3
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    We cant get broadband but i have always done everything with telstra and whilst the service you get from them isnt the best the internet has been fault less. We wanted to get broadband but we are to far from the exchange and our lines are to old and they arent willing to upgrade them as there are only a few houses in our street. But from memory it was $60 with unlimited downloads, but if you go over a certain amount they, and alot of others do aswell, cut your download speed in half to slow you down. Matt
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  4. #4
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    i resell a "truly" unlimited plan for 49.95 per month.
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  5. #5
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    Quote Originally Posted by incisor
    i resell a "truly" unlimited plan for 49.95 per month.
    Tell more
    I'm sick of Dodo ripping me off.

  6. #6
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    Quote Originally Posted by incisor
    i resell a "truly" unlimited plan for 49.95 per month.
    Yes, tell us more!

    My problem is I don't know if I can ever go backwards after the speed of cable.

    Anyway, it sounds like everyone else gets limited at a certain point.

    I looked into it a bit more and I am actually getting a good deal compared to most other ISP's. It is limited to 12 Gig but I also get a bonus 24Gig for use between Midnight and Miday. I guess I will have to cancel the 28Gig file I am in the middle of downloading.

  7. #7
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    JDNSW is offline RoverLord Silver Subscriber
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    Quote Originally Posted by walker
    Yes, tell us more!

    (snip) I guess I will have to cancel the 28Gig file I am in the middle of downloading.
    What on earth are you downloading that is that big - or don't I want to know?

    All this is very interesting - but I am too far from the exchange for broadband, and the exchange is not enabled anyway, and pretty unlikely to be.
    John
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  8. #8
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    Angry broadband rip off

    I am currently with ozemail, which is also iinet. They sent me an e-mail last month saying that it is costing them more for broadband, and therefore are cutting my speed if I don't want to pay more. I had 1500, now down to 512. I would of dropped them then and there, but I'm moving in Oct, so will change plans, and companies then. It ****es me off that they can do this, when I agreed to a contract for 1500mbs.

    NOT HAPPY!!

    Ken

  9. #9
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    Complain to Optus, tell them you'll make a complaint to the telecommunications ombudsman and that you'll take your business elsewhere. They may try to appease you and offer you free cable TV - or they may not care.

  10. #10
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    Quote Originally Posted by Michael2
    Complain to Optus, tell them you'll make a complaint to the telecommunications ombudsman and that you'll take your business elsewhere. They may try to appease you and offer you free cable TV - or they may not care.
    me think the later...

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