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Thread: Sold fridge on eBay & it's failed on the customer

  1. #1
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    Sold fridge on eBay & it's failed on the customer

    Hi all

    I feel really bad that a working Waeco fridge that I sold on eBay about 11 weeks ago to a nice bloke (that might even frequent here - I'm not sure) has failed on him. The sale occured 11 weeks ago near the end of August and he's only just told me of the failure. He stated in an email to me that he has just come back from a trip and it never worked. The fan, according to him, was working but now not even it comes on. To me it sounds like a failure - in progress.

    He's just taken it to a Waeco "service agent" who told him it was a compressor swap-out that was required , at a cost of nearly $900. I've asked him to get a second opinion as that might be a simple answer for every problem from some of these guys. I guess you just have to go by what they say - unfortunately.

    He appealed to my conscience and said that he wouldn't leave anyone "holding the bag", and neither should I. I absolutely agree... but given that length of time involved between purchase and problem - what should I do? I have absolutely no idea how the unit has been treated since it left my place - not that I think he'd subject something he'd just bought to abuse. It was over 18 months old when I sold it, and may even be older as I bought it second-hand too. The service agent reckons that it's nearly 6 years old - which I fond hard to believe but could be true I guess.
    What should I do? I can't afford to give him back his $900 as I sold the fridge to pay for something else - like everyone does when they sell something. I really feel bad for the guy but it came with no warranties. Should I take the haircut and refund him not knowing whether he is just trying to return it after he's used it for a couple of months? (not saying that's the case, but I don't know).

    Please PLEASE give me some advice here....!!

    Cheers
    Chris

  2. #2
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    There is no implied warranty with any used goods sold on eBay.

    And fair go, 11 weeks is a long time ago...

    How do you know that he hasn't damaged it?

  3. #3
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    G'day Chris, as they say buyer beware, you obviously sold it in good faith and as far as you were aware it was OK correct!. I have a 30+ yo Engel and if I sold that the warranty ceases the minute you have paid for it, and like you said how are you going to know how it has been treated in the time since it has left your care, I would not give a refund if this occured to me, hope that helps cheers mate Dennis
    Last edited by Dinty; 12th October 2006 at 07:49 AM.

  4. #4
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    Ah dang. I mis-counted off the little Windows screen calendar - it's only been 8 weeks since the sale date, not 11. Still - that's a fair while, isn't it?

  5. #5
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    I think I would be pretty upset if I was the buyer too.......... but you did sell it to them 8 weeks ago and it was working when he recieved it. Did you both leave feedback for each other at the completion of the transaction? If so, then I would consider the transaction complete and really, he doesnt have a leg to stand on.

    Good Luck on this one.

    Matt4x4

  6. #6
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    If you feel for the guy, then you could go halves but really, he should have tested the fridge either when he picked it up or should have looked at it before purchase.

    If you buy a 2nd hand car privately and it breaks down, you've only got yourself to blame for not having it checked out properly in the first place, so I'd say the same applies here.

    Cheers

    Stu
    Cheers,
    Stu

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  7. #7
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    If I was the purchaser I'd be really p1ssed off...


    with myself...


    caveat emptor....


    you could buy a whole new big fridge for $900, but I don't anything about Waeco's...


    it's up to the buyer to be happy with what he's buying, eh?
    being used goods...

    GQ

  8. #8
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    tuff titties i say


    sometimes you win sometimes you loose
    130's rule

  9. #9
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    Yeah, i'd be ****ed at my bad luck if it failed after purchase. if it worked when it arrived, then as far as your part is concerned, it's all over red rover.

    I'd feel bad for a bit, but he was the one who bought a 2nd hand fridge on e-bay, and 2 months is a long time for him to have treated it poorly.
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  10. #10
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    if it was working when he got it then you delivered a working fridge..

    whats to say he had his trip now wants his money back cause he doesnt need a fridge for a while, i knew a guy that did this with vehicles.... 8 out of 10 fell for the ploy....

    mate, if it was a working unit when it leaft you then you have frfilled your obligations....
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